Materials technician Work, Jobs in Brislington, Bst (with Salaries)

Service Manager - Renault & Dacia Trowbridge
Platinum Motor Group —Trowbridge
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
14d
Senior Structural Engineer
Arcadis —Bristol
- Bachelor's degree
Regional EH&S Manager
Otis —Bristol
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Training & development
Structural Engineer - Building Structures (Multiple Levels)
Ramboll —Bristol
- Full-time
- Hybrid work
- Travel
Quick apply
Bodyshop Production Manager
FMG Repair Services —Bristol
- £45,000 a year
- Quality control
- Annual leave
- Employee discount
Quick apply
6d
Technician in Painting & Decorating
Wiltshire College & University Centre —Trowbridge
- £20,516 - £20,947 a year
- Part-time
- University
- Organisational skills
- Cleaning
- Annual leave
- Employee assistance programme
10d
Senior Mechanical Systems Engineer – Nuclear Industry (H/F)
ACEPP —Bristol
- £50,000 - £80,000 a year
- Writing skills
- Engineering
- Master's degree
- Relocation assistance
- Employee discount
Site Manager
Rookwood Operations —Wells
- £46,000 - £50,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Quality control
- Free parking
Quick apply
6h
Mechanical Project / Operations Manager M&E Services
MJD Mechanical & Electrical Services —Bristol
- Up to £65,000 a year
- Full-time
- Schematics
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2h

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Service Manager - Renault & Dacia Trowbridge

Platinum Motor Group -
Trowbridge

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Company car
Free flu jabs
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Automotive warranty claim processing
Driving Licence
Resource allocation planning
Operations management
Client engagement
Customer service
Team management
Automotive service
Organisational skills
Customer interaction
Leadership
Add-on sales

Full job description

We have an exciting opportunity for an experienced and customer-focused Service Manager to join and lead our busy and successful service team at Platinum Renault & Dacia in Trowbridge. This is a pivotal leadership role and you will drive operational excellence whilst ensuring the highest standards of customer satisfaction, team performance, and service efficiency. You will oversee daily operations, manage a team of technicians and advisors, and ensure outstanding customer service.

Your role will be:

To ensure the efficient and profitable operation of the Service department.
To control resources at a level commensurate with profit requirements.
To maximise departmental performance in line with market potentials through the sale of labour, parts and materials.
To deal with customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure high standards of customer satisfaction.
To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
To accurately manage the recording of customer and vehicle details and service histories and to operate a customer follow-up system.
To plan the optimum utilisation of the workshop capacity.
To carry out recall programs and procedures as per manufacturers guidelines and recommendations.
To ensure the highest possible standard of workmanship within the workshops and to ensure that all work is completed on time and to customer satisfaction.
To ensure that efficient use is made of all resources including labour, materials and equipment.
To control, supervise and educate all department staff in the proper use of equipment and resources.
To maximise customer satisfaction through the correct application of the manufacturers warranty and goodwill procedures.
To ensure accurate submission of warranty and goodwill claims on a daily basis and to monitor daily and weekly warranty reports.
To upsell additional products or services to enhance the customer experience.
Ensuring that both Internal and manufacturers KPI's are achieved.
Understanding of budget and accounts.
To adhere to manufacturer protocols at all times.
To be responsible for the overall management and compliance of the MOT testing on site.
Ensuring we always remain compliant with company, DVSA, manufacturer and health and safety policies.

Our Requirements:

Proven experience as a Service Manager or in a similar leadership role within the automotive industry.
Strong technical knowledge of vehicles and service procedures.
Exceptional leadership and team management skills.
Excellent communication, organisational, and problem-solving abilities.
Ability to handle difficult or frustrated customers with professionalism and empathy.
Strong understanding of service department metrics and reporting.
Experience with Pinnacle/Keyloop DMS systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Well-presented and have excellent interpersonal and organisational skills.
Ability to build rapport and create lasting relationships with customers and team members alike.
Valid driver’s licence.

Company Overview

Platinum Motor Group is a family-run automotive business located in the picturesque Southwest borders of Wiltshire, Somerset, and Gloucestershire. Established in 1975, we have become a leading player in the region, offering a wide range of car manufacturer franchises and exceptional customer service. We will provide:

A supportive and dynamic work environment.
Opportunities for growth and career development.
Access to ongoing training and manufacturer certifications.
Competitive salary, bonus structure, and comprehensive benefits package.

If you are passionate about delivering outstanding automotive service and leading a dynamic team, we invite you to apply today to join Platinum Motor Group!

Job Types: Full-time, Permanent

Benefits:

Company car
Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

materials technician jobs in brislington, bst

Service Manager - Renault & Dacia Trowbridge

Senior Structural Engineer

Regional EH&S Manager

Structural Engineer - Building Structures (Multiple Levels)

Bodyshop Production Manager

Technician in Painting & Decorating

Senior Mechanical Systems Engineer – Nuclear Industry (H/F)

Site Manager

Mechanical Project / Operations Manager M&E Services

More jobs to discover

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