Program director Work, Jobs in Denby, Dby (with Salaries)

Client Service Manager
Gallagher —Meadows
- £61,500 - £102,500 a year
- Remote
- Bachelor's degree
- Travel
- Computer skills
3d
Program Manager, Captive Insurance
Artex —Meadows
- £53,000 - £103,500 a year
- Remote
- Bachelor's degree
- Time management
5d
Proposals Manager
Avove —Derby
- £50,000 - £65,000 a year
- Full-time
- Management
- Business development
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Senior Billing Analyst
Gallagher Bassett —Meadows
- £65,500 - £127,500 a year
- Bachelor's degree
- Continuous improvement
- Communication skills
Account Executive, Captive Solutions
Artex —Meadows
- £116,500 - £227,000 a year
- Remote
- Business development
- Presentation skills
- Bachelor's degree
People Director
MHR INTERNATIONAL UK LIMITED —Ruddington
- Continuous improvement
- Human resources
- Training & development
- Employee discount
- Referral programme
Administration Assistant - Part Time
Cable-Tec Cables and Controls Ltd —Sutton-In-Ashfield
- From £14 an hour
- Computer literacy
- No experience needed
- Administrative experience
Quick apply
5d
Heath & Safety/SHEQ Coordinator
John Pye & Sons —Chesterfield
- Up to £27,361.50 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Purchasing Manager
Rehlko —Nottingham
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Business development
- Analysis skills
Account Director (Public Sector) - London Based
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
3d
Operational Children's Services Manager (23474)
Barnardo's —Coalville
- £44,807 - £50,741 a year
- Hybrid work
- Annual leave
- Employee assistance programme
4d
Third Party Security - Programme Support
Experian Information Solutions —Nottingham
- Full-time
- Annual leave
WearKraft Materials Coordinator
Terex Corporation —Coalville
- Full-time
- Computer literacy
- Forklift
- Organisational skills
- Employee stock purchase plan
Clinical Lead / Deputy Manager RGN
Hill Care Group —Dronfield
- £23 an hour
- Full-time
- Management
- Medication administration
- Human resources
- Free parking
- Flexible schedule
Quick apply
10d
Registered Nurse
Hill Care —Bakewell
- £22 an hour
- 8 hour shift
- Medication administration
- Supervising experience
- Mentoring
- Free parking
- Flexible schedule
Quick apply
9d
Speech and Language Therapist (Band 5)
Cygnet —Mansfield
- £32,883 - £35,465 a year
- Full-time
- Employee assistance programme
10d
Heat Pump Engineer (IMS)
IMS —Dronfield
- £28,000 - £36,000 a year
- Customer service
- Maintenance
- Plumbing
- Annual leave
Quick apply

I want to receive the latest job alerts for program director in denby, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program director jobs near denby, dby

Client Service Manager

Gallagher -
Meadows

Apply Now

Job details

£61,500 - £102,500 a year
3 days ago

Qualifications

Stakeholder collaboration
Client engagement
Microsoft Office Suite
Bachelor's degree
Contract renewal support
Customer renewal management
Relationship management
Computer skills
Professional development mentoring
Training & development
Root cause analysis
Account management
Communication skills
Internal quality assurance

Full job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

The Client Service Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch. This role reports directly to the Program Manager. The Client Service Manager directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG’s value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.

How you'll make an impact

Client Service Manager’s Primary Areas of Focus:

Delivers high quality client service consistent with AJG operational standards and practices
Supports the business priorities of Branch Managers, Production team members and the Client Service function
Consistently achieves or exceeds operational productivity and performance metrics

Main Accountabilities:

Successfully and profitably manages an assigned group of client accounts
Builds relationships with existing clients by providing exceptional ongoing customer care
In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality and timely manner
Secures existing business and drives the sale of additional services and lines of coverage
Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers
Resolves issues quickly in a manner that’s appropriate for both the client and the Branch
Establishes effective relationships with markets, knowing which markets to use for certain risks, etc.
Manages to defined service timelines and processes
Leverages systems, services and resources to execute work as effectively and efficiently as possible
Supports one or more Producers and/or Account Executives and is the first line of contact when the Producer or Account Executive is not available
Leads appropriate resources to address the client’s risk management needs
Escalates issues to Client Service Director or Client Service Supervisor as appropriate
Coaches Client Service Associates through continuous learning, honest feedback, and strong talent development
Executes on best practices, processes, leveraging existing systems and shared services
Conducts periodic audits to ensure compliance to standards and service levels; Consistently adheres to service timelines and professional standards
Communicates with carriers
Supports other Branches and/or Regions as needed
Maintains complete and accurate client and policy data and documents within the Gallagher systems
Manages a book of business focused on retention and driving the sale of additional services and lines of coverage

Critical Competencies:

Comfortably engages others in a consultative discussion
Keen understanding of professional and industry standards/practices
Role model for high performance and Gallagher’s shared values
Consistently delivers high quality work on a timely basis
Builds collaborative and mutually meaningful relationships with internal and external clients
Comfortable analyzing and using data to make decisions
Effectively balances a strong client focus with maximizing operational efficiency
Quickly determines critical issues, detail oriented
Solves problems quickly and focus solutions on the root cause
Learns new systems, processes and skills quickly
Works effectively as a team
Works in a self-directed manner
Focused on best practices for operations processes and procedures
Effectively manages/balances multiple and sometimes competing priorities
Facilitates and/or leads group meetings with internal and external clients
Solid financial acumen

About You

Bachelor's degree with 3+ years client service and/or claims management experience –OR– High School degree/GED with 8+ years client service and/or claims management experience
Valid P&C Producer’s license
Able to travel up to 25% of the time
Proficient in Microsoft Office applications
Strong written and verbal communication skills
Proficient in using technology as a tool to maximize productivity and quality
Previous experience managing client relationships
Insurance knowledge – P&C experience preferred

#LI-LB3

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

program director jobs in denby, dby

Client Service Manager

Program Manager, Captive Insurance

Proposals Manager

Senior Billing Analyst

Account Executive, Captive Solutions

People Director

Administration Assistant - Part Time

Heath & Safety/SHEQ Coordinator

Purchasing Manager

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Account Director (Public Sector) - London Based

Operational Children's Services Manager (23474)

Third Party Security - Programme Support

WearKraft Materials Coordinator

Clinical Lead / Deputy Manager RGN

Registered Nurse

Speech and Language Therapist (Band 5)

Heat Pump Engineer (IMS)

I want to receive the latest job alerts for program director in denby, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected