Commissioning engineer Work, Jobs in Long Bennington, Lin (with Salaries)

Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Computer literacy
- Hotel
- Administrative experience
- Referral programme
Quick apply
1d
Embedded Software Engineer
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £30,460.29 - £50,064.59 a year
- Engineering
- Programmable logic controllers
- Bachelor's degree
- Free parking
- Life insurance
Quick apply
Senior Multi-skilled Maintenance Engineer
More Years —Nottingham
- £48,000 - £55,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Actemium Automation Nottingham - Software Manager
Actemium UK —Ilkeston
- Engineering
- ERP systems
- Programmable logic controllers
Quick apply
Air Conditioning Installation Engineer
Bailey & Bowes Recruitment —Lincoln
- £38,000 - £43,000 a year
- Full-time
- Schematics
- Maintenance
- In-person
Quick apply
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Customer Service Administrator

Global Fire & Security Systems LTD -
Nottingham

Quick apply

Job details

Full-time
1 day ago

Benefits

Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
GCSE
Administrative support experience
Microsoft Office Suite
Email software
Administrative experience
Appointment booking and call handling
Accommodation booking
Computer skills
Customer interaction
Outbound calling
Communication skills
Time management

Full job description

Customer Service Administrator

Global Fire and Security Systems

Nottingham NG2

Full Time – On site - £Meets national minimum wage

https://www.globalfireandsecurity.co.uk/

WELCOME TO GLOBAL

Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.

We are now seeking to appoint a Customer Services Administrator, to be based at our Head office in Nottingham, at the prestigious NG2 Business Park.

Job Purpose:

The Service Desk is a busy department which assists with the planning, scheduling and administration associated with all Global’s maintained service contracts, including responding to and dispatching emergency callouts our clients may have. Once our Engineers have attended jobs, our case management system and the client’s portals need updating so an invoice can be produced and circulated to the client.
Processing all tasks in relation to delivering our customers scheduled maintenance activities. Communicating via customer portals, email and telephone

Key Accountabilities

Taking inbound phone calls for the Service General phone line and handling Customer enquiries
Transferring Purchase Orders on Portals to our CMS
Call logging and raising new orders
Liaising with Engineers regarding workloads, work not yet completed and assisting as required
Arranging Engineer and Manager hotel/train/ferry bookings
Ensure customer portals and email inboxes are monitored daily to provide same-day responses.
Promote accurate record keeping of client interaction within the database amongst your team to improve overall communication and effective of delivery.
Take ownership of customers issues and follow problems through to
Calling customers to book in services on behalf of Engineers

About You

GCSE Math’s/English C or above
IT skills, including Microsoft packages and email
Knowledge of administrative procedures
Accuracy at record keeping
Excellent time management skills
Excellent communication skills, able to build a rapport with customers
Listening skills – to understand exactly what customers require’
Be adaptable and be able to take initiative
Problem analysis and problem solving
Ideally, experience in working in a similar service administration role

What we offer

Discounted travel to work schemes - Tram2work and Robin Hood tram and bus scheme
Great public transport location
Employee recognition scheme
Paid refer a friend bonus
Development and progression opportunities

Does this sound like you?

Then we would love to hear from you, send us your CV using the link below.

Excited about the role, but your experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification.

We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.

Quick apply

Refine Your Search

commissioning engineer jobs in long bennington, lin

Customer Service Administrator

Embedded Software Engineer

Senior Multi-skilled Maintenance Engineer

Actemium Automation Nottingham - Software Manager

Air Conditioning Installation Engineer

More jobs to discover

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