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Account Manager

Absolute Design -
Remote

Apply Now

Job details

9 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Flexible schedule

Qualifications

Search Engine Optimisation (SEO)
Stakeholder liaison
Ticket management
Magento
E-commerce
Month-end financial reconciliation
Ticket management systems
SEO
Account management
Analytics

Full job description

Are you ready to work in a dynamic, creative and collaborative
environment? Our impressive client base and friendly team make
Absolute a great place to work, offering the opportunity to use cutting
edge technologies on sizable projects that offer a real challenge and
sense of achievement. You’ll be part of an expert team of eCommerce
Certified developers and Solution Specialists, imparting your own
eCommerce knowledge whilst learning new technologies and
methodologies.

Benefits include
• Hybrid working

Flexible start and finish times

Magento and Shopify certification: Solutions Specialist - tutoring,

study aids plus all exams are paid for

Competitive salary and good career prospects with annual appraisals

20 days holiday (plus public holidays) and an extra day for each year

worked at Absolute

Latest kit and software - laptop or setup of your choice

Company pension scheme

Childcare and eye care vouchers

Bike to work scheme

Free food & drinks – Nespresso coffee, fruit & snacks.

Profile
You’ll already have agency and / or client experience with eCommerce,
but are now looking to take your career to the next level. In return we
can offer you an environment in which you can develop your skills and
the opportunity to work with a variety of exciting clients on innovative
projects.

The Role
You’ll act as the main liaison between clients and our internal team
of developers, managing multiple Magento and Shopify Support
Accounts and ensuring they meet estimates, specifications and delivery
milestones / deadlines. Being able to interpret the clients requirements
and feedback clearly to internal stakeholders is essential.

You’ll monitor a dedicated ticketing board for each of your clients,
providing feedback and estimates for new requests and will reconcile
time at the end of each month, ensuring that invoices are sent to the
client in line with the monthly hours used. You’ll also be responsible
for some aspects of training on your tickets and will provide assistance
and support for certain CMS admin functions. In addition, you’ll be
highly organised as you’ll be managing resource requirements for your
accounts in an ever changing schedule, supplying updates on a regular
basis.

An understanding of current web eCommerce technology is a must-
have.

What we’d like to see
• Experience of eCommerce sites’ CMS admin - client and / or agency

Experience of digital design and development processes

Management of deadlines and budgets

Analysing data to provide useful insights

Generation of invoices and forecasting

A good understanding of website and domain hosting

Experience of balancing multiple client requests in a busy

environment

A desire to develop a career with a digital agency

A pleasant, positive and proactive character

Growing accounts / improving performance

Experience working with the following would be
advantageous
• Synergist

Mantis or similar bug tracking software

Magento and Shopify

Analytics & SEO.

Send your CV to [email protected] with details of previous
experience - No agencies please.

Account Manager

Pay
Dependent on Experience

Required
Monday - Friday

Location
Remote/Nottingham Office (once per month)

Absolute are a multi-award winning Adobe Silver Solution and Shopify Plus Partner, based in Nottingham. We
were established in 1994 and have a longstanding reputation for excellent work. We specialise in Magento and
Shopify eCommerce website design & build, plus digital strategy, branding and print design to complete the full
marketing solution.

Cowshed One
Blackford Bridge Farm
Longhedge Lane
Sibthorpe
Nottingham
NG23 5PN

T. 0115 953 4800
E. [email protected]

absolute-design.co.uk

Absolute Design Associates Ltd.
Registered in England & Wales No: 2942040. VAT No: 610 741 673

Apply Now

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