Technical support analyst Work, Jobs in Addlestone, Sry (with Salaries)

CiviCRM system support analyst
FSE C.I.C —Fleet
- £45,000 - £50,000 a year
- Hybrid work
- Communication skills
Quick apply
13h
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- Communication skills
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Writing skills
- SQL
- Scripting
Quick apply
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
12d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior IT Support Analyst
Lime —London
- Weekend availability
- Hybrid work
- Google Suite
- Travel
- Mentoring
Quick apply
Systems Support Analyst
Walkers Global —London
- Weekend availability
- Maintenance
- Microsoft Office
- Bachelor's degree
4d
Application Support Analyst - EMEA
Innovative Systems —London
- Full-time
- Spanish
- Computer Science
- English
Quick apply
Technical Success Analyst - EU / UK
Marqeta —London
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Quick apply
5d
Technology Support Senior Analyst
Bank of America —Bromley
- Full-time
- Customer service
- Analysis skills
- Computer networking
3d
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
3d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
3d

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CiviCRM system support analyst

FSE C.I.C
Fleet

Quick apply

Job details

Fixed term contract
£45,000 - £50,000 a year
13 hours ago

Qualifications

Technical troubleshooting
Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
Data quality analysis
Stakeholder liaison
Business analysis
Process improvement
Internal department liaison
User account management
IT permissions management
User acceptance testing
Management reporting
Application support
Business requirements
Communication skills

Full job description

12 Month (with potential to extend to 18 months) Fixed-Term Contract

Salary: Circa £50,000

Location: Hybrid (1 day per week in Fleet, Hampshire, with flexibility across UK offices)

About The FSE Group

The FSE Group is a leading impact-led investor supporting ambitious UK SMEs through tailored debt and equity funding solutions. Through our commercial investment activities and Community Interest Company, we provide funding, advice and support to businesses that create economic growth, innovation and social impact across the UK.

As our lending portfolio continues to grow, we are investing in the systems and technology that underpin our operations. We are now seeking a CiviCRM System Support Analyst to play a key role in supporting and enhancing one of our most important business platforms.

The Opportunity

This is an exciting opportunity for an experienced systems support professional to become the internal subject matter expert for our CiviCRM & Civi Loan Management platform.

Working closely with teams across Finance, Investments, Operations, Risk, MI and regional business units, you will provide day-to-day system support, improve user experience, maintain data quality and help deliver system enhancements that support business growth and efficiency.

The role offers a unique blend of application support, business analysis, user engagement, data management and project delivery, making it ideal for someone who enjoys working at the intersection of technology and business operations.

Key Responsibilities

System Support & Administration

Act as the first point of contact for CiviCRM system queries and support requests.
Troubleshoot and resolve user issues, escalating where required.
Manage user access, permissions and security settings.
Coordinate system upgrades, releases and enhancements.
Maintain system documentation and user guidance materials.

Business Support

Provide support and training to users across the business.
Help teams maximise the effectiveness of system workflows and processes.
Support reporting requirements for internal and external stakeholders.

Data Quality & Reporting

Monitor and improve data quality across the platform.
Investigate and resolve data anomalies.
Support the creation and maintenance of reports and dashboards.
Assist with financial, operational and management reporting requirements.

Continuous Improvement & Projects

Gather and document business requirements for system enhancements.
Coordinate User Acceptance Testing (UAT).
Work with software developers and third-party suppliers to deliver improvements.
Identify opportunities for automation and greater operational efficiency.
Support system development projects and change initiatives across the organisation.

About You

We're looking for a proactive and customer-focused systems professional who enjoys solving problems and helping users get the most from technology.

You will have:

At least three years' experience supporting a business-critical application.
Experience supporting CRM, with lending, financial services, loan management or portfolio management systems.
Strong troubleshooting and problem-solving skills.
Experience investigating system and data issues.
Experience producing reports and analysing data.
Experience gathering business requirements and coordinating UAT.
Strong Excel skills and confidence working with data.
Excellent communication skills and the ability to build relationships across multiple departments.
Right to work in the UK without sponsorship.

Desirable Experience

Experience supporting CiviCRM.
Experience within lending, alternative finance, banking, fund management or regulated financial services.
Power BI reporting experience.
Knowledge of SQL or database query tools.
Business analysis or project delivery experience.

What We Offer

Salary circa £50,000.
Hybrid working arrangements.
The opportunity to become the recognised expert for a business-critical platform.
Exposure to a wide range of stakeholders and functions across the organisation.
The chance to make a tangible impact on business effectiveness, data quality and operational performance.
A collaborative and purpose-driven working environment focused on supporting UK businesses to grow and thrive.

Interested?

If you're a Systems Analyst, Application Support Analyst, CRM Administrator, Business Systems Administrator or Loan Systems Specialist looking for a role where you can make a real impact, we'd love to hear from you.

Join The FSE Group and help shape the future of a platform that supports hundreds of growing UK businesses.

Company Overview

The FSE Group has been providing high-growth businesses with accessible market-gap funding since 2002.

Quick apply

Refine Your Search

technical support analyst jobs in addlestone, sry

CiviCRM system support analyst

System Support Analyst

Market Support Analyst

Associate Monitoring Analyst

IT Operations Analyst

Operational IT Analyst

Senior IT Support Analyst

Systems Support Analyst

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IT Analyst Field Support

Service Desk Analyst

Service Delivery Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

End User Computing Analyst

Service Desk Analyst

Application Support Analyst | Energy Trading Operations

Retail IT Analyst

IT Analyst, Field Support Engineer

I want to receive the latest job alerts for technical support analyst in addlestone, sry

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