Systems analyst Work, Jobs in Benfleet, Ess (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills
Data Entry & Support Analyst
Albourne Partners —Cyprus Station
- Full-time
- English
- Bachelor's degree
- Data entry
- Free parking
- Annual leave
Data Analyst
kraken —Cyprus Station
- Full-time
- English
- Master's degree
- AI
Product Governance Analyst
Quilter —London
- Full-time
- Hybrid work
- Computer skills
- Communication skills
14d
Chargebacks and Pricing Analyst
Henry Schein Dental (UK) —Gillingham
- Full-time
- English
- Analysis skills
- Bachelor's degree
Sales and Resource Consultant
Airborne Environmental Consultants —Brentwood
- £32,000 - £44,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Sick pay
Quick apply
4d
Data Admin and Analyst Team Leader - Maternity leave cover
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Microsoft Outlook
- Word processing
- Computer literacy
- Annual leave
- Employee discount
7d
Partner - Procurement
ERA Group —Kings Hill
Quick apply
6d
Power Platform lead analyst.
NECSWS —Bexley
- Full-time
- Team management
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Operations Analyst – Capabilities & Controls Team
Financial Conduct Authority —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
7d
Apprentice People Analyst
Ki —London
- Human resources
- Training & development
Quick apply
Guidewire Production support consultant - London
Infosys —London
- Analysis skills
- Continuous improvement
- SharePoint
Laboratory Supervisor
ASR Group —London
- 8 hour shift
- Laboratory experience
- Bachelor's degree
- Quality control
7d
Client Liaison Associate Analyst
Albourne Partners —Cyprus Station
- Full-time
- Computer literacy
- English
- Travel
- Free parking
- Annual leave
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Analyst - Affiliates
Entain —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
5d
Mechanical Design Engineer
Equans —Bow
- Full-time
- Microsoft Word
- HVAC
- Communication skills
- Annual leave
- Employee assistance programme
Guidewire Senior Business Analyst | Specialty Insurance | London
Infosys —London
- Analysis skills
- Bachelor's degree
- Communication skills
Senior Finance Analyst - RF Power Business, Teledyne-e2v
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
6d
Insurance Product Configurator | London
Infosys —London
- Maintenance
- Analysis skills
- APIs

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Sr Administrator (Support & Operations)

HCLTech -
Basildon

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Job details

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident queue management
Mentoring junior staff
Ticket management
English
Service restoration
Computer hardware
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

systems analyst jobs in benfleet, ess

Sr Administrator (Support & Operations)

Data Entry & Support Analyst

Data Analyst

Product Governance Analyst

Chargebacks and Pricing Analyst

Sales and Resource Consultant

Data Admin and Analyst Team Leader - Maternity leave cover

Partner - Procurement

Power Platform lead analyst.

Business Operations Analyst – Capabilities & Controls Team

Apprentice People Analyst

Guidewire Production support consultant - London

Laboratory Supervisor

Client Liaison Associate Analyst

Asbestos Site Auditor

Senior Analyst - Affiliates

Mechanical Design Engineer

Guidewire Senior Business Analyst | Specialty Insurance | London

Senior Finance Analyst - RF Power Business, Teledyne-e2v

Insurance Product Configurator | London

I want to receive the latest job alerts for systems analyst in benfleet, ess

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