Technical support Work, Jobs in Harrogate, Nyk (with Salaries)

Customer Technical Support Manager
Refresco —Pontefract
- Continuous improvement
- Manufacturing
Quick apply
8d
Client Services Analyst I
FIS Global —York
- Full-time
- Computer Science
- Writing skills
- Bachelor's degree
6d
Digital System Support Engineer
Caesars Entertainment —Leeds
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
10d
Learning Support Specialist – Software Support
Leeds Beckett University —Leeds
- £30,378 - £34,610 a year
- AutoCAD
- Teaching
7d
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Work from home
- Employee discount
Technical Support Specialist - Automotive Engineering
Terberg DTS —Elland
- Continuous improvement
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Production Technical Support Manager
Syngenta Crop Protection —Huddersfield
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Life insurance
Quick apply
3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
ICT Technician - Schools
hireful —Leeds
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- School
Quick apply
Service Desk Manager
Pharmacy2U —Leeds
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Bachelor's degree
- Health & wellbeing programme
- Life insurance
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
System Administrator (Experienced)
V.A.C Media —Keighley
- Maintenance
Product Support Representative
Solera —Leeds
- Full-time
- CRM software
- English
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
6d
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Computer Science
- Hotel
- Employee assistance programme
- Employee discount
Technical Support Specialist - Automotive Engineering
Royal Terberg Group —Elland
- Continuous improvement
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
13d
Apprentice Digital Innovation (Level 3)
Luminate Education Group / Business Support —Leeds
- £16,012 - £24,520 a year
- Hybrid work
- Google Suite
- Education
- Training & development
- Annual leave
11d
Salesforce Systems Administrator
Internova Travel Group —Halifax
- Full-time
- Remote
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
5d

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Customer Technical Support Manager

Refresco -
Pontefract

Quick apply

Job details

8 days ago

Qualifications

Non-conformance investigation
Client engagement
Stakeholder liaison
Quality management
Complaint handling
Technical support
Continuous improvement
Customer relationship management
Relationship management
Customer interaction
Manufacturing
Root cause analysis

Full job description

Customer Technical Support Manager

Permanent, H15

Refresco Bondgate

About The Role

A Customer Technical Support Manager manages the technical relationship between customers and the company, ensuring customer expectations are met in a timely and positive manner.

Manage the technical relationship with customers, ensuring expectations are understood, communicated, and consistently met.
Respond to customer enquiries, conduct site visits and audits, and represent the business at customer review meetings.
Collaborate with site quality teams and commercial account managers to implement customer-driven quality improvements.
Investigate escalated customer complaints and product withdrawals, identify root causes, and implement corrective actions.
Liaise with local authorities to resolve regulatory and enforcement matters while ensuring compliance with safety, hygiene, and housekeeping standards.
Demonstrate strong leadership, empower team members, drive continuous improvement, and maintain high ethical standards with a focus on customer satisfaction.

About You

The ideal candidate will have demonstrable operational experience, ideally within a fast-moving consumer goods (FMCG) manufacturing environment, with a strong understanding of modern manufacturing methodologies and quality systems. They will have a genuine interest in the food and beverage industry and a passion for driving continuous quality improvement. The successful candidate will also possess strong project management skills and proven experience in managing customer quality and technical complaints, using a proactive, customer-focused approach to resolve issues and implement effective corrective actions.

We want someone who will lead and role model to the Refresco core values - agile, responsible, excellent, passionate and entrepreneurial - see here for more detail:

https://www.refresco.co.uk/uk/about/our-values

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

Quick apply

Refine Your Search

technical support jobs in harrogate, nyk

Customer Technical Support Manager

Client Services Analyst I

Digital System Support Engineer

Learning Support Specialist – Software Support

Business and Operations Support Engineer - 24/7 cover

Technical Support Specialist - Automotive Engineering

Production Technical Support Manager

3rd Line Support Engineer

ICT Technician - Schools

Service Desk Manager

Product Specialist

Infrastructure Operations Analyst

Analyst II, Incident / Problem Management

System Administrator (Experienced)

Product Support Representative

Onsite Engineer

IT Support Engineer - North Region (6 month FTC Based York area)

Technical Support Specialist - Automotive Engineering

Apprentice Digital Innovation (Level 3)

Salesforce Systems Administrator

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