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Retail Shift Leader

Krispy Kreme -
Birmingham

Quick apply

Job details

Full-time
£13.78 an hour
5 days ago

Benefits

Paid training
Annual leave
Company pension
Employee discount

Qualifications

Serving
Sales
Customer service
Shift management
Retail team management
Recruiting
Team motivation leadership

Full job description

Retail Shift Leader

Retail - Birmingham

Contract: Full time
Salary: £13.78

APPLY NOW

This Krispy Kreme store is designed just like one of our iconic sharer dozen boxes — life-sized, joyful, and packed with delicious possibilities. Are you an Original? If so, it’s time to jump in and lift the lid on a brand-new career.

As part of the team in this uniquely designed store, you’ll be the friendly face serving up fresh doughnuts and drinks, welcoming every customer with a smile, and keeping the store running smoothly throughout the day.

This role does involve lone working at times, so you’ll need to be confident working independently — and for that reason, all applicants must be 18 or over.
We’ll provide all the training you need — just bring your positive attitude, strong customer service skills, and a love for making people’s day a little bit sweeter.

Why you'll love working here

At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborative team where your ideas are valued, your development is supported, and there's always time to celebrate success together.

Alongside a great culture, you'll enjoy a range of benefits including:

A welcoming and inclusive team
Paid training from day one
Learning and development opportunities
Employee discount
Pension scheme
Holiday pay
Health & Wellbeing support
Recognition for great work
Uniform provided
And of course... delicious Krispy Kreme doughnuts!

Ready to Lead the Sweetest Team in Town?

Step into the spotlight as a Retail Shift Leader!

This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.

What you’ll be doing (besides making dreams come true):

You’ll run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
You’ll also jump into the behind-the-scenes magic: stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.

What makes you our kind of leader?

You’ve got experience running the floor or you’re ready to rise and shine into that next step.
You lead with heart people-first, customer-obsessed, and all about good vibes.
You're a team player who takes ownership and makes things happen.
You’ve got full availability and flexibility weekends, weekdays, the whole shebang.
You bring energy, reliability, a great work ethic, and you’re always up for learning more.

Think you've got what it takes to keep the glaze flowing and the team glowing?

Let’s make sweet things happen — apply now!

About Krispy Kreme:

Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here!

Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?

Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture

Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.

Doughnut Wait apply today!

Opening Hours

Mon

10:00 - 20:00

Tue

10:00 - 20:00

Wed

10:00 - 20:00

Thu

10:00 - 20:00

Fri

10:00 - 20:00

Sat

10:00 - 17:00

Sun

10:00 - 20:00

Quick apply

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Contract: Full time
Salary: £13.78

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Contract: Full time Salary: £13.78

Contract: Full time
Salary: £13.78