Customer service representative Work, Jobs in Stirling (with Salaries)

Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Advisor
TrustFord —Glasgow
- From £13.52 an hour
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
4d
Customer Service Advisor
ACES Eye Clinic —Glasgow
- From £27,040 a year
- Full-time
- In-person
- Office experience
- Annual leave
Quick apply
12d
Customer Care Advisor
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Retail Customer Service Assistant
bp Retail —Shotts
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Care Representative
DPand L —Glasgow
- Customer service
- Computer skills
Quick apply
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
Customer Service Assistant
Admiral Slots —Glasgow
- £12.75 an hour
- Part-time
Quick apply
8d
Customer Service Assistant Over 18
Tenpin - Clydebank —Glasgow
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant - Newhouse Rd, Grangemouth
CJ Lang & Son Limited —Grangemouth
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
2d
Customer Service Advisor (Part Time) - REQ06446
North Lanarkshire Council —Wishaw
- £28,533 - £29,899 a year
- Sales
- Customer service
- Microsoft Office
- Annual leave
4d
Delivery Driver / Customer Service Assistant
RT Bridgeton Ltd (RUTHERGLEN) —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Driving
- In-person
Quick apply
Customer Service Assistant - Auchterarder
CJ Lang & Son Limited —Auchterarder
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
2d
Customer Service Assistant
RT Crow Wood Ltd —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
3d
Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Driving
- Employee discount
Quick apply
Customer Service Assistant / Delivery Driver- Murray Convenience
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Driving
- Employee discount
Quick apply
Customer Service Assistant / Delivery Driver - Maryhill
One O One Convenience Stores —Glasgow
- £13.11 an hour
- Part-time
- Customer service
- Driving
- Employee discount
Quick apply
5d

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customer service representative jobs near stirling

Customer Support Advisors - Duart House

KwikFit -
Bellshill

Apply Now

Job details

Full-time
£26,700.55 - £29,074.94 a year

Benefits

Annual leave
Employee discount

Qualifications

Customer service
Communication skills

Full job description

About us

Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!

That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.

The role

Everyday is an exciting new challenge as a Customer Contact Advisor with no two calls being the same. You will experience new things – not to mention the weird and wonderful problems you’ll encounter – there’s no shortage of variety and plenty of opportunity to use your finely tuned people skills. By joining our team, you’ll be sharing your skills with the best in the business at a company where career development and training are a priority. If you’re already on your way to being a great advisor, Kwik Fit will get you there faster.

The role itself will have you as the first point of contact answering a wide range of calls from dealing with customers online enquiries, bookings and payments to our very own fleet customers calling for advice and making bookings. As a Customer Contact Advisor, you will play an integral role in continuously meeting our customers’ needs and expectations all whilst delivering the very best customer service.

Full time and part time shift patterns are available
Training will be completed onsite, side by side
Hybrid working one day per week once training has been successfully completed

Key accountabilities

No two days are the same at Kwik Fit -

Achieving key maximum performance results measured on telephone statistics, speed and accuracy.
Maintain high levels of customer awareness and flexibility.
Report areas of improvement or concern to line manager.
Work as a conscientious team member.
Promote a professional image of Kwik-Fit & Kwik Fit fleet operations at all times.

Skills & experience

Our friendly service and top-level mechanical expertise is a winning combination that makes us heroes in the community. Striking that balance as a Customer Contact Agent requires a special skill set including:

Excellent keyboard skills.
Excellent telephone manner.
Sound commercial knowledge.
Problem-solving and analysis.
Excellent written and verbal communication.
Excellent Customer Service skills.
Ability to handle complex queries and challenging customer scenarios.
An ability to learn new systems and processes.
Excellent communication and relationship skills.
Ability to work under pressure to meet business KPI’s and targets.

Other

34 days pro rata annual leave including bank holidays
Exclusive discounts at major retailers, restaurants, holidays and much more
Generous staff discounts for you and your family
Award-winning training and development, with fantastic career prospects
Wide range of wellbeing support for you and your family

Job Reference: KF22347

Apply Now

Refine Your Search

customer service representative jobs in stirling

Customer Support Advisors - Duart House

Customer Services Advisor

Customer Service Advisor

Customer Service Advisor

Customer Care Advisor

Retail Customer Service Assistant

Customer Care Representative

Customer Service Advisor NHS

Customer Service Assistant

Customer Service Assistant Over 18

Customer Service Assistant - Newhouse Rd, Grangemouth

Customer Service Advisor (Part Time) - REQ06446

Delivery Driver / Customer Service Assistant

Customer Service Assistant - Auchterarder

Customer Service Assistant

Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie

Customer Service Assistant / Delivery Driver- Murray Convenience

Customer Service Assistant / Delivery Driver - Maryhill

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