Customer service representative Work, Jobs in Dursley (with Salaries)

End of Contract Customer Support Assistant
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
- Free parking
- Annual leave
3d
Customer Service Assistant
Tenpin —Bristol
- £8.00 - £12.71 an hour
- Part-time
- Front desk
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Part-Time Customer Service Advisor (Driver Care)
Ayvens —Bristol
- £27,030 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Annual leave
Casual Guest Service Agent
Hilton —Bristol
- £12.71 an hour
- Part-time
- Hotel
Tool Hire Customer Service Assistant
Travis Perkins —Cheltenham
- Weekend availability
- Mechanical knowledge
- Employee discount
9d
Customer Service Team Leader
Paddy Power —Cheltenham
- From £13.25 an hour
- Employee discount
- Sick pay
Drone Pilot and Client Support Specialist
Perceptual Robotics —Bristol
- Full-time
- Hybrid work
- Travel
- Training & development
- Flexible schedule
Quick apply
Customer Care Consultants – Christmas Temps x 10
ELEMIS —Bristol
- £13.45 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Employee discount
Quick apply
Customer Service Advisor - Part Time - Corinium Museum
Freedom Leisure —Cirencester
- Up to £12.71 an hour
- Part-time
- Front desk
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Computer literacy
- Travel
- Communication skills
Customer Support Co-Ordinator - Part Time
Taylor Wimpey —Bristol
- Part-time
- Continuous improvement
- Annual leave
- Employee discount
2d
Customer Service Team Leader
William Hill —Bedminster
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Training & development
- Employee discount
Cake Decorator/Maker and Customer Service representative
SSS cakes ltd —Cheltenham
- £10,000 - £20,000 a year
- Part-time
- Customer service
- Cleaning
- In-person
- Annual leave
- Flexitime
Quick apply
One Stop - Customer Service Assistant
One Stop —Tewkesbury
- £12.81 an hour
- Part-time
13d
Customer Service Assistant
Eurest —Emersons Green
- £12.71 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
9d
Customer Service Assistant
ESS Compass —Calne
- £12.76 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
M&S Customer Service Assistant
Compass Group —Bristol
- £12.75 an hour
- Full-time
- Customer service
- Cash handling
9d
Kitchen Guest Service Agent (Commis Chef)
Hilton —Bristol
- £13.50 - £13.75 an hour
- Full-time
- Quality control
- Cleaning
- Guest services
- Free parking
- Employee discount
Weekend Customer Service Assistant
Restaurant Associates —Bristol
- £12.71 an hour
- Weekend availability
- Food service experience
- Cleaning
- Café
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Bristol
- £26,794 - £27,641 a year
- Full-time
- Continuous improvement
- Travel
- Work from home
- Employee discount
Quick apply

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customer service representative jobs near dursley

End of Contract Customer Support Assistant

Ayvens -
Bristol

Apply Now

Job details

Full-time
£27,030 a year
3 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Stakeholder collaboration
Process improvement
Microsoft Office Suite
Complaint handling
Customer interaction
Communication skills
Time management

Full job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

We're looking for an End of Contract Customer Support Assistant to join our team and help deliver an excellent experience to our customers throughout the life of their contract.

This role would suit someone who enjoys helping customers, solving problems and working in a busy environment where attention to detail really matters. You'll work closely with customers and colleagues across the business, handling account changes, resolving queries and ensuring requests are completed accurately and on time.

No two days are quite the same. One minute you might be helping a customer with a contract amendment, the next you could be working with colleagues across the business to resolve a query or find a solution to an issue.

Key Responsibilities…

Processing contract amendments and customer requests accurately and within agreed service levels
Providing support to customers and frontline teams on products, processes and queries
Managing customer enquiries and taking ownership through to resolution
Investigating issues and identifying any process exceptions that require further review
Supporting the resolution of customer complaints and helping to deliver positive customer outcomes
Maintaining accurate records and ensuring all activities are completed compliantly
Working closely with colleagues across the business to resolve customer issues efficiently
Contributing ideas to improve processes and enhance the customer experience
Developing your knowledge of our products, systems and processes to become a subject matter expert

Skills and Experience

Experience in a customer service, administration or operational support role
Excellent communication skills, both written and verbal
A genuine focus on delivering great customer service
Strong attention to detail and a high level of accuracy
Good organisation and time management skills
Ability to manage multiple tasks and work to deadlines
Confidence using Microsoft Office, particularly Word and Excel
A proactive approach and willingness to take ownership of issues
Someone who enjoys working collaboratively and building positive relationships

This role would be a 12 month fixed term contract.

What we offer

Rewards & Financial Benefits

Salary: £27,030, Competitive pension scheme , Annual salary review and bonus scheme , Give As You Earn (GAYE) scheme , Employee referral scheme (£1,000)

Retail discounts programme , GymFlex membership options , Cycle to Work scheme

Health & Wellbeing

Life Assurance , Health assessment options , Travel insurance , Critical illness cover , Personal accident insurance .

Time Off & Work–Life Balance

25 days’ annual leave + an additional Celebration Day , 37.5 hour week, Monday to Friday, no weekends , Holiday buy & sell scheme , Volunteer days , Time allocated for personal development , Study support (where applicable) .

Workplace & On ‑ Site Facilities

Free parking (limited ) , EV charging points , Bike storage & shower facilities , Complimentary breakfast , Staff and social events

Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience and current hours don’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!

Why Ayvens?

With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

Apply Now

Refine Your Search

customer service representative jobs in dursley

End of Contract Customer Support Assistant

Customer Service Assistant

Part-Time Customer Service Advisor (Driver Care)

Casual Guest Service Agent

Tool Hire Customer Service Assistant

Customer Service Team Leader

Drone Pilot and Client Support Specialist

Customer Care Consultants – Christmas Temps x 10

Customer Service Advisor - Part Time - Corinium Museum

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

Customer Support Co-Ordinator - Part Time

Customer Service Team Leader

Cake Decorator/Maker and Customer Service representative

One Stop - Customer Service Assistant

Customer Service Assistant

Customer Service Assistant

M&S Customer Service Assistant

Kitchen Guest Service Agent (Commis Chef)

Weekend Customer Service Assistant

Customer Service Advisor (Zero Carbon Living)

I want to receive the latest job alerts for customer service representative in dursley

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