Account manager Work, Jobs in Sighthill, Edh (with Salaries)

Customer Success Manager
Mindbody —Edinburgh
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Account Executive - Enterprise UK&I
Wordsmith AI —Edinburgh
- Full-time
Head of Business Development
Heriot Watt University —Edinburgh
- £58,225 - £69,488 a year
- Full-time
- Sales
- Team management
- No degree
- Annual leave
- Flexible schedule
Customer Success Manager - French Speaking
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
4d
Business Development Manager East Scotland
Global Brands Limited —Edinburgh
- Full-time
- Microsoft Powerpoint
- Customer service
- Computer literacy
Customer Success Manager - Italian Speaker
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
4d
Business Development Manager (Travel industry) Scotland
Exoticca —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Business development
- Travel
- Referral programme
Quick apply
Account Executive - Enterprise
G MASS —Edinburgh
- £80,000 - £160,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick apply
Account Executive - Mid-Market
G MASS —Edinburgh
- £60,000 - £120,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
Quick apply
Account Director (Scientific Visualisation & Experiential)
Real Chemistry —Edinburgh
- Remote
- Business development
- Mentoring
- Annual leave
2d
Account Manager- Bare Minerals- Multi-Site: Boots St James and Princes Street- 37.5 hours
Orveon Global Ltd UK —Edinburgh
- Weekend availability
- Mentoring
- Annual leave
- Employee discount
Quick apply
13d
Account Director (Fixed-Term Contract Starting Oct 2026)
Emperor —Edinburgh
- Hybrid work
- Business development
- Flexible schedule

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Customer Success Manager

Mindbody -
Edinburgh

Quick apply

Job details

Qualifications

French
Report generation
Client engagement
Customer service
Bachelor's degree
Churn prevention
Customer loyalty building
Organisational skills
Relationship management
Customer interaction
Multidisciplinary collaboration
Communication skills
German
Time management

Full job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

JOB FAMILY SUMMARY:

The Customer Success Team is responsible for ensuring customers achieve their desired outcomes with Mindbody by facilitating early software adoption, optimisation recommendations, proactive support, and continuous education. They build strong relationships, monitor customer health, and collect feedback to drive improvements, while also handling upselling, and churn reduction. By fostering customer advocacy and tracking key metrics like NPS and CSAT, the CS team enhances customer satisfaction and loyalty. Ultimately, they play a crucial role in driving long-term business success through improved customer engagement and retention.

JOB SUMMARY:

The Customer Success Manager possesses thorough knowledge of all Mindbody products, setups, and services and works with small and medium-sized (SMB) accounts to maximize customer investment value. They drive software adoption and optimisation for net-new customers, ensuring they are realising value from the Mindbody software from the onset. For tenured customers, CSMs are responsible for monitoring customer health and proactively reaching out to customers to ensure the gain the most value from our tools. Additionally, CSMs identify new opportunities for account growth.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Bachelor's Degree or equivalent work experience
Fluent in French required, German, is a big plus!
Three (3) years of relevant work experience in customer success, sales, or account management
Ability to quickly learn the Mindbody platform and translate that knowledge to specific customer needs
Demonstrated ability to foster, develop, and work in cross-functional relationships with a spirit of teamwork and a focus on the delivery of positive customer outcomes
Excellent communication skills, both verbal and written, with the ability to communicate in a clear, concise and understandable manner
Demonstrated ability to respond to questions in groups and one-on-one consultative settings
Ability to handle challenging customer conversations skillfully and tactfully
Excellent time management and organisational skills, ability to prioritise and use time effectively and efficiently
Strong reporting skills with the ability to not only gather the appropriate data but also glean insights to improve the performance of the Customer Success team and our customers
Demonstrated ability to work in ambiguous and changing environments

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Quick apply

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account manager jobs in sighthill, edh

Customer Success Manager

Account Executive - Enterprise UK&I

Head of Business Development

Customer Success Manager - French Speaking

Business Development Manager East Scotland

Customer Success Manager - Italian Speaker

Business Development Manager (Travel industry) Scotland

Account Executive - Enterprise

Account Executive - Mid-Market

Account Director (Scientific Visualisation & Experiential)

Account Manager- Bare Minerals- Multi-Site: Boots St James and Princes Street- 37.5 hours

Account Director (Fixed-Term Contract Starting Oct 2026)

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