Handler Work, Jobs in Glossop, Dby (with Salaries)

Dispute Resolution Officer
Marshall Motor Group —Bolton
- Up to £40,000 a year
- Monday to Friday
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
9d
Veterinary Services Call Handler
Blue Cross —Radcliffe
- £23,311 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Claims Handler - Third Party
Zego —Halifax
- Full-time
- Hybrid work
- Communication skills
Quick apply
A career like no other - Corporate & Commercial
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- Business development
Complex Claims Owner
Lloyds Banking Group —Halifax
- £30,201 - £34,969 a year
- Full-time
- Hybrid work
- Contracts
11d
PI Technical Claims Team Leader (12 Month FTC)
1st Central —Manchester
- £45,000 - £47,000 a year
- Full-time
- Customer service
- Computer literacy
- Recruiting
Customer Motor Claims Handler
Zego —Halifax
- Full-time
- Hybrid work
- AI
Quick apply
Paralegal - Court of Protection
JMW Solicitors —Manchester
- Full-time
- Microsoft Word
- Writing skills
- Administrative experience
Quick apply
Team Manager - Pension Transfers
interactive investor —Manchester
- From £36,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Conveyancer / Case Handler – Residential Team
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Employee assistance programme
Financial Services Administrator/Transfers Case Handler
interactive investor —Manchester
- £28,300 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
3d
Commercial Account Handler
ProFound —Rossendale
- Up to £45,000 a year
- Full-time
- Customer service
- Communication skills
Mechanical Maintenance Engineer
Aperam Recycling Stainless UK Limited —Sheffield
- £37,500 - £38,500 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Life insurance
Quick apply
6d
Principal Technical & Complex Claims Leader
Prima —Manchester
- Leadership
Quick apply
Senior Conveyancing Technical Specialist
PLS Solicitors —Altrincham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Employee discount
Fraud Operations Manager
JDSPORTS —Rochdale
- Overtime
- Analysis skills
- Continuous improvement
- Team management
- Store discount
- Employee discount
Quick apply
FLT Operator/Product Reworker 4 on 4 off
POS Repack Services Ltd —Barnsley
- £13.70 an hour
- Temporary
- Forklift
- Warehouse experience
- In-person
- Free parking
Quick apply
Solicitor
Horwich Farrelly Solicitors —Manchester
- Public speaking
- Organisational skills
- Annual leave
- Employee assistance programme
Casualty Litigated Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Employee discount
Quick apply
Senior React Native Engineer
Hulcan —Sheffield
- Full-time
- Hybrid work
- Mentoring
- APIs
Quick apply

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Dispute Resolution Officer

Marshall Motor Group -
Bolton

Quick apply

Job details

Permanent
Up to £40,000 a year
9 days ago

Benefits

Annual leave
Company pension
Employee discount
Life insurance
Referral programme

Qualifications

Financial Conduct Authority guidelines
Report writing
Report generation
Computer literacy
Stakeholder liaison
Complaint handling
Compliance management
Customer interaction
Root cause analysis
Communication skills
Corporate regulatory compliance oversight
Time management
Analytics

Full job description

About The Role

Complaints Handler

Marshall Motor Group - Bolton (one day a week in office)

Up to £40,000 per annum, depending on experience; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.

Full-time | 40 hours per week | Monday - Friday

Drive your career with a fantastic Motor Group, that’s known for more than just the brands it represents.

At Marshall Motor Group, we’re offering an exciting opportunity for a confident Dispute Resolution Officer to join one of the UK’s most trusted and innovative automotive retailers. The Dispute Resolution Officer plays a critical role in ensuring customer satisfaction and regulatory adherence by managing complaints effectively, promoting a culture of compliance, and supporting continuous improvement across the business.

Reporting into the Compliance Manager, the Dispute Resolution Officer will take ownership of the end-to-end complaint process for Marshall Motor Group and ensure the business remains compliant with all relevant regulations.

In this role:·

Take ownership of customer complaints, ensuring fair, timely, and customer‑focused outcomes
Provide regular, clear updates to customers throughout the complaint lifecycle
Deliver excellent customer service and efficient complaint resolution in line with regulatory and internal expectations
Acknowledge, investigate, and respond to complaints in accordance with relevant regulations and frameworks
Manage and embed the Complaints Management Framework across the business
Maintain complaints training (e‑learning and face‑to‑face) and monitor completion rates
Review and maintain complaint‑related policies, procedures, and documentation
Ensure accurate organisation and maintenance of complaint records
Compile and submit data for FCA / RegData and other required reporting
Identify risks, trends, root causes, and areas for improvement, escalating findings to the Compliance Manager and wider business
Promote a positive compliance culture and support adherence to policies and procedures
Support the Compliance Manager in ensuring ongoing regulatory compliance
Act as a key liaison with customers, colleagues, lenders, regulators, and senior management
Stay up to date with relevant regulations, guidance, and best practice
Carry out ad‑hoc duties as required

We're looking for:

Proven experience in a complaints handling role within an FCA‑regulated financial services environment
Strong knowledge of FCA regulations, particularly CONC, DISP, GDPR, and the wider regulatory framework
Understanding of consumer finance and/or general insurance, with retail experience (motor trade preferred)
Experience liaising with the Financial Ombudsman Service and preparing FCA RegData complaint returns
Ability to interpret regulatory requirements and communicate them clearly across the business
Experience compiling reports, including root cause and trend analysis, with actionable recommendations
High level of IT literacy, including producing quality reports in Excel and analysing large data sets
Strong organisational, time‑management, and workload‑prioritisation skills
Excellent written and verbal communication, attention to detail, and accuracy
Analytical, problem‑solving mindset with a proactive, pragmatic, can‑do attitude
Self‑motivated and able to promote a positive compliance culture
Knowledge of FCA Discretionary Commission Arrangements investigation and related Supreme Court case
Knowledge of Consumer Duty desirable

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

In return to your commitment to us, we will offer you:

Career development: Succession planning, with Constellation Automotive leadership training.
Financial security: Life insurance, contributory pension.
Exclusive perks: Discounts and rewards via a dedicated employee platform.
Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

handler jobs in glossop, dby

Dispute Resolution Officer

Veterinary Services Call Handler

Claims Handler - Third Party

A career like no other - Corporate & Commercial

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PI Technical Claims Team Leader (12 Month FTC)

Customer Motor Claims Handler

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Team Manager - Pension Transfers

Conveyancer / Case Handler – Residential Team

Financial Services Administrator/Transfers Case Handler

Commercial Account Handler

Mechanical Maintenance Engineer

Principal Technical & Complex Claims Leader

Senior Conveyancing Technical Specialist

Fraud Operations Manager

FLT Operator/Product Reworker 4 on 4 off

Solicitor

Casualty Litigated Claims Handler

Senior React Native Engineer

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