It support Work, Jobs in Rishton, Lan (with Salaries)

IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Technical Support Advisor (Night Shift)
Johnson Controls —Manchester
- Night shift
- Communication skills
- Free parking
- Paid training
5d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
Service desk technician
Amiculum —Manchester
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Customer Support Technician - Gamma Business
Pragma —Manchester
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Technology Technician
Range High School (Southport learning Trust ) —Southport
- From £23,499 a year
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
10d
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
IS Analyst - Support
Booker Group —Eccles
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
1d
CS Tech Support Engineer
Samsung —Manchester
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Employee discount
- Sick pay
5d
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Windows
- Supervising experience
- Team management
- Health & wellbeing programme
- Referral programme
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
8d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Digital Skills Coach
Rebuild with Hope Foundation —Wigan Central
- £24,000 - £27,000 a year
- Part-time
- Computer literacy
- In-person
- Communication skills
- Annual leave
Quick apply
12d
IT Support Apprentice
QA Apprenticeships —Keighley
- £16,500 a year
- Maintenance
- Computer networking
- Organisational skills
- Free parking
Technical Illustrator (GB), Support II
Zebra Technologies —Preston
- Full-time
- Analysis skills
- Quality control
- Data entry
- Annual leave
- Employee assistance programme
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
3d

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IT Support & Services

MDPI UK -
Manchester

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Tech scheme
Employee discount

Qualifications

Jira
Technical troubleshooting
Desktop support
Hardware repair
User account provisioning
Ticket management
English
Microsoft Exchange
Windows
User account management
Bachelor's degree
Computer hardware
Technical support incident logging
Computer networking
IT incident logging
Incident log maintenance
Communication skills

Full job description

The Role: IT Support & Services

We are looking to hire a new IT Support and Services colleague to join our IT team in our Manchester office!

With new hiring targets for the Manchester office, we expect a continued increase in user numbers and service demand. This growth directly impacts the workload and complexity handled by IT Services. Therefore, the IT Support will serve as the first point of contact for employees seeking technical IT assistance. This will include tasks such as communicating with the IT team and management regarding daily tasks and responsibilities, performing general troubleshooting, repairs, and upgrades of company hardware/equipment, managing/installing operating systems and identifying/troubleshooting software-related issues.

This is a full-time, in-office role based in our Manchester city centre office, which is located next to Piccadilly Gardens in Manchester.

Key Responsibilities

Serve as the first point of contact for employees seeking technical IT assistance.
Communicate proactively with the IT team and management regarding daily tasks and responsibilities.
Perform general troubleshooting, repairs, and upgrades of company hardware/equipment.
Follow key processes, such as user onboarding and off boarding.
Manage and install operating systems and identify/troubleshoot software-related issues.
Record incidents, problems, and their resolutions in logs.
Manage and perform basic troubleshooting on the company’s IT network.
Administer M365 and Exchange at a basic level, including creating and managing users, groups, and mailboxes.
Handle Jira tickets for local and remote IT support.
Maintain the local office asset list using internal systems.

What We're Looking For

Bachelor’s degree or high school diploma, with 2+ years of relevant experience in IT.
Strong knowledge of computer hardware, software, and networks.
Good knowledge on M365 and ticketing systems.
General understanding of Windows OS.
Customer-oriented and patient approach.
Good communication skills, including proficient English language skills (B2 or above).

Please submit your CV via the provided link. We thank you for you interest in MDPI and look forward to reviewing your application!

About MDPI

A pioneer in scholarly, open access publishing, MDPI has supported academic communities since 1996. Headquartered in Basel, Switzerland, MDPI has the mission to foster open scientific exchange in all forms, across all disciplines.

We operate currently over 400 diverse, peer-reviewed, open-access journals supported by over 66,000 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

Besides our main publishing business, we develop and maintain digital platforms and software ranging from scientific exchange platforms to article databases and search engines, all focused on empowering scholars and giving them the best possible product and service. As of the end of 2022, we count more than 6700 colleagues in 17 offices across 11 countries.

Benefits

Flexible Working Times
You are able to start work anytime between 7-9am, and finish between 3pm-6pm.
Special Days Off
Getting married or moving house? No need to use up your holidays, MDPI offer paid time off for such occasions.
Our Culture
A friendly working environment with monthly lunch parties, office snacks and seasonal events.
Bonus Incentives
Depending on your role, you may be eligible for one of our bonus schemes which rewards high-performing employees.
Perkbox
You will have access to our benefit platform called “Perkbox.” This will provide you with a range of discounts and benefits across various retailers, including savings on food, drinks, tech, travel, and more.
Health Cash Plan
After passing probation, employees are enrolled into our private health membership with Bupa. You can claim money back on dental, doctors, and prescriptions amongst many other health services
Modern City Centre Office
Located next to Piccadilly Gardens, our office is a 10 minute walk from both Manchester Piccadilly and Manchester Oxford Road train stations. There are also tram stops outside of the building.
Cyclescheme
Save between 25-39% on a bike and accessories.
Techscheme
Save up to 10% on tax when purchasing tech equipment from places such as Ikea and Currys.

Diversity, Equality, and Inclusion

At MDPI, we believe in fostering an inclusive work environment that respects and values individual differences and prioritises growth through continued learning, support, and feedback. We are always seeking new initiatives to advance diversity and inclusion across all our offices to create a more equal workforce.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community, which you can find below:

MDPI homepage: https://www.mdpi.com/

Sciprofiles: https://sciprofiles.com/

Sciforum: https://sciforum.net/

Scilit: https://www.scilit.net/

Preprints: https://www.preprints.org/

Encyclopedia: https://encyclopedia.pub/

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it support jobs in rishton, lan

IT Support & Services

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Tech Onboarding & Support Specialist

Service desk technician

Customer Support Technician - Gamma Business

Technology Technician

Trust Senior IT Technician

End User Support Engineer I

IS Analyst - Support

CS Tech Support Engineer

Digital & AI Support Technician Apprentice

System Support Specialist - North America

Technical Support Supervisor

EUC Engineer

Helpdesk Operator

3rd Line Support Engineer

Digital Skills Coach

IT Support Apprentice

Technical Illustrator (GB), Support II

Senior IT Engineer

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