Hardware technician Work, Jobs in Wapping, Gtl (with Salaries)

IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
Fabric Technician
Reeve —London
- £36,500 - £46,000 a year
- Full-time
- Carpentry
- Basic maths
- Maths
Quick apply
7d
Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery
Amazon Data Services UK Limited —London
- Full-time
- Travel
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
6d
Engineering Technician
Wayve —London
- Full-time
- Hybrid work
- Organisational skills
Senior In-House Repair Technician
Humanoid —London
- Full-time
- Travel
- Mentoring
- In-person
- Annual leave
Quick apply
Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Lead Data Center Support Services Technician
Oracle —London
- Full-time
- English
- Continuous improvement
- Training & development
- Life insurance
AIT Spacecraft Technician
ALTEN —London
- Full-time
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
Maintenance Technician
Körber AG —London
- Schematics
- Engineering
- Maintenance
14d
Robot Delivery Technician
Coco —London
- Full-time
- Schematics
- Software troubleshooting
- Maintenance
Quick apply
Audio Technician
elasticStage —Hemel Hempstead
- Full-time
- Computer literacy
- Engineering
- Bachelor's degree
- Annual leave
Quick apply
Technology Support Group Technician
UPS —London
- Full-time
- Microsoft Outlook
- English
- SharePoint
3d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Field Applications & Service Engineer – Laser Systems
Lotus Laser Systems —Basildon
- £30,000 - £35,000 a year
- Full-time
- Schematics
- Maintenance
- Travel
- Free parking
Quick apply
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
10d
Civil Engineering Technician
Buro Happold —London
- Civil engineering
- Communication skills
- Employee assistance programme
- Employee discount
Data Center IT Technician
Nebius —Harlow
- Night shift
- Linux
Quick apply
Lead AV Technician, Live Events
Convene Hospitality Group —London
- £38,000 - £42,000 a year
- Weekend availability
- Bachelor's degree
- Computer networking
- Annual leave
- Sick pay
Quick apply
13d

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IT Support Technician

EduNet ICT Ltd
Dagenham

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Software deployment
Incident queue management
GCSE
User account provisioning
Ticket management
Maintenance
Windows
Technical support
User account management
Computer hardware
Technical support incident logging
Computer skills
Customer support
IT incident logging
Communication skills
Active Directory
Help desk

Full job description

Summary

Purpose of the post: To provide first line technical support to staff and students across schools within contract with EduNet ICT.

To act as a first line of communication with school staff via telephone and email to collect information to assist in the investigation and resolution of any and all ICT issues. You will also visit customer sites around Dagenham and surrounding areas on a weekly basis to resolve on-site issues and pro-actively maintain hardware, logging any issues on the ICT Helpdesk. You will be expected to use initiative to investigate and seek to resolve ICT issues, prioritising according to the customer’s SLA and asking for help when required. Such issues may involve any one of the following: Computers, Printers, AV, Apple/Android devices, Managed WiFi, Microsoft 365, Google Classroom and VoIP telephony.

Core Duties

· Provide “day to day” technical support to staff and students in the use of their IT facilities.

· Utilise the ICT Helpdesk to effectively manage support calls and communicate with school staff to investigate and resolve issues.

· Prioritising issues according to severity and complying with the school’s SLA, escalating calls and asking for assistance as required.

· Assisting with the updating and maintenance of servers and network hardware.

· Creation of new user accounts across various services and systems including Active Directory, Microsoft 365 and Google Classroom, as well as supporting existing users with password resets etc.

· Visiting customer sites on a weekly basis to resolve issues logged on the ICT Helpdesk, ensuring to the best of your ability that all school’s ICT facilities are operational and available for use.

· Deployment of new hardware and software.

· Identify damaged equipment and report appropriately.

· Undertake general maintenance of ICT equipment so that any issues are identified and resolved.

· Check and ensure that all ICT equipment and/or related cables and trunking do not pose a Health & Safety risk to staff and students e.g. exposed, damaged cables, broken devices and open cabinets.

· Assist the school in keeping their Asset Register up to date by recording devices that are due to be disposed of and passing on to the relevant member of school staff.

· Carry out all tasks in compliance with Health & Safety procedures.

Essential qualities and skills

· Good general education up to at least GCSE Grade C/4 or equivalent in Maths and English

· Experience and/or training in the management of Windows Server and desktop operating systems

· Experience working and communicating with customers in a professional manner

· Excellent verbal and written communication skills

· Have a strong passion for ICT

· Ability to work alone and as part of a team to complete tasks

· Good self-management skills, including the ability to plan one’s time effectively

· Enjoy working in new and challenging situations

· Commitment to updating professional skills

· Access to own vehicle for business use

Desirable qualities and skills

· Undertaken qualifications/training relevant to the post

· Experience working in an educational environment

· Experience working with ICT Helpdesk software

· Experience working with and assisting non-technical end users

Job Type: Full-time

Pay: From £30,000.00 per year

Ability to commute/relocate:

Dagenham, Greater London: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

hardware technician jobs in wapping, gtl

IT Support Technician

Fabric Technician

Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery

IT Support Technician III

Engineering Technician

Senior In-House Repair Technician

Onsite Technical Lead

IT Desktop Support

Lead Data Center Support Services Technician

AIT Spacecraft Technician

Maintenance Technician

Robot Delivery Technician

Audio Technician

Technology Support Group Technician

IT Coordinator/ Helpdesk Technician

Field Applications & Service Engineer – Laser Systems

IT Support Technician

Civil Engineering Technician

Data Center IT Technician

Lead AV Technician, Live Events

I want to receive the latest job alerts for hardware technician in wapping, gtl

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