1st line support engineer Work, Jobs in Denham, Bkm (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
8d
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
2d
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
6d
3rd Line - IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
7d
Network Operations Engineer
Boldyn Networks —London
- Full-time
- Computer networking
- Linux
Network & Infrastructure Engineer
Legends Global (Europe) —London
- Hospitality
- Customer service
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT

I want to receive the latest job alerts for 1st line support engineer in denham, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Desktop support
Cloud infrastructure
Driving Licence
Microsoft Excel
Azure
Operating systems
Software troubleshooting
Google Cloud Platform
Windows
Microsoft Office
Firewall
DHCP
AWS
VoIP
Computer hardware
IT support
Computer networking
DNS
Organisational skills
Mac OS
VMWare
Communication skills
Active Directory
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in denham, bkm

1st Line Support Engineer

IT Service Desk Manager

Helpdesk Technician (1st line)

Workplace IT Support Engineer

1st/ 2nd IT Support Engineer

2nd Line Engineer - Yateley

Infrastructure Support Engineer

3rd Line IT Support Engineer

3rd Line - IT Support Engineer

Network Operations Engineer

Network & Infrastructure Engineer

Customer Service Engineer

I want to receive the latest job alerts for 1st line support engineer in denham, bkm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected