Network engineer Work, Jobs in Lutterworth, Lec (with Salaries)

Senior Network Engineer
wavenet —Solihull
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
3d
Manufacturing Engineer - Contract
Caterpillar —Desford
- £35,800 - £42,500 a year
- Full-time
- Continuous improvement
- Travel
- Manufacturing
- Annual leave
3d
Traffic Regulation Order Engineer
Civic Recruitment Limited —Coventry
- £17.47 an hour
- Full-time
- Presentation skills
- Communication skills
Quick apply
Lighting Design Engineer
REXEL —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
13d
Project Engineer
Yunex Traffic —Leicester
- Full-time
- Engineering
- Bachelor's degree
- Travel
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
Integration Engineer
Capgemini —Coventry
- JavaScript
- Scripting
Mechanical Design Engineer
Parker Hannifin Corporation —Coventry
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
6d
Sr. EU Site Process Engineer, EUCF Process Engineering
Amazon UK Services Ltd. —Hinckley
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Technical Lead
Serco Group —Solihull
- £65,000 a year
- Full-time
- Google Suite
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Mechanical Engineer II
Parker Hannifin Corporation —Coventry
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
5d
Laser Laboratory Engineer
Lumentum —Towcester
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
11d
Mechanical Design Engineer
Brush Group —Loughborough
- Hybrid work
- Engineering
- Bachelor's degree
- Employee assistance programme
- Life insurance
11d
Senior IT & OT Cyber Engineer
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Mentoring
- Store discount
- Employee assistance programme
4d
Technician
Leicestershire County Council —Leicester
- £28,605 - £31,029 a year
- Full-time
- Hybrid work
- Engineering
- Organisational skills
- Communication skills
- Flexible schedule
6d
Control & Cyber Lifecycle Engineer
National Grid —Warwick
- £55,000 - £65,000 a year
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
5d
Lead Data Engineer
NEXT —Leicester
- Call to connect
- Azure
- Databases
- Machine learning
- Free parking
- Employee discount
14d
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- Leadership
Customer Support Engineer
SPX —Wappenham
- Remote
- Maintenance
- Mentoring
- In-person
Quick apply

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Senior Network Engineer

wavenet -
Solihull

Quick apply

Job details

Full-time
3 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Technical troubleshooting
Incident management
Client engagement
Incident queue management
CCNA
Mentoring junior staff
LAN
Ticket management
Incident documentation
Technical support
Network infrastructure
Firewall
Service restoration
Mentoring
Technical support incident logging
WAN
IPsec
Major incident coordination
Customer interaction
Network monitoring
Incident log maintenance
Juniper

Full job description

Company Description

Who are we?

We’re a forward-thinking technology provider committed to excellence, offering cybersecurity, communications, and managed IT services that evolve with our customers. Since 2000, we’ve helped companies stay connected and secure, providing the right solutions so they can focus on their goals, today and in the future.

Our mission is to leverage our expertise and trusted partnerships to empower businesses with innovative, cost-effective IT solutions. We pride ourselves on delivering superior service and a customer experience that’s reliable, honest, and tailored to our customer needs, making us their trusted, long-term partner for growth in the digital age.

Business Background

Wavenet is a prominent technology and communications provider. Committed to innovation and reliability, Wavenet offers a wide range of advanced solutions to empower businesses in the digital age. Their comprehensive services include cloud solutions, communications systems, connectivity, cybersecurity, and IT support. With a customer-centric approach, Wavenet tailors’ solutions to meet individual needs, prioritizing customer satisfaction and exceptional experiences. Their values of innovation, trust, collaboration, and community engagement underpin their mission to be a leading technology partner, enabling businesses to succeed and thrive in a rapidly evolving digital landscape.

Job Description

Role Overview:

As a Tier 3 Network Engineer, you will operate as a senior technical authority within Wavenet’s Network Operations function. You will be responsible for:

Supporting and optimising production network environments and critical customer infrastructure
Acting as the final escalation point for complex incidents and major outages
Mentoring junior engineers and driving technical excellence across Tier 1 and Tier 2 teams
This role combines deep technical troubleshooting and customer-facing consultancy.

Documentation & Information:

By providing regular and effective documentation you will help to maintain and effectively monitor a client’s systems and networks.
Accuracy and detail are key to effective documentation it is expected that all relevant documentation will be completed for each ticket worked.
Your documentation of an incident will be reviewed when escalating and must provide all relevant information.
All tickets need to accurately reflect the current status and must be closed out once work activities to address the issue are complete.

Achieving SLA/KPI targets:

Working within your team to ensure all tickets are actioned within SLA.
Where tickets are unable to be closed with a first fix, identify further resolution steps and action with the client.
Monitored activity through various ticket reporting tools.
You will be expected to meet or exceed customer expectations with regard to the SLA.
SLA Targets include, 1st Response, 1st Fix Rate, Customer Updates, Resolution Plan & Resolution

Key Responsibilities
Advanced Network Support & Operations

Act as the Tier 3 escalation point for complex network incidents, including Major Incident response
Perform deep-dive troubleshooting across LAN, WAN, SD-WAN, and firewall technologies
Lead service restoration efforts, balancing rapid resolution with root cause analysis
Conduct proactive monitoring, trend analysis, and problem management to eliminate recurring faults

Customer Engagement & Technical Leadership

Act as a trusted technical advisor to customers
Participate in and lead technical discussions, reviews, and presentations
Mentor junior engineers and support capability development across the team
Drive knowledge sharing and promote engineering best practice

Qualifications

Essential Technical Skills

CCNA (current) – Routing & Switching

Strong hands-on experience with multi-vendor network environments, including:

Cisco (Catalyst, Nexus, routing & switching)
Cisco Meraki (firewalls, switching, wireless)
Fortinet (FortiGate firewalls, VPNs, security policies)
Juniper (routing, switching, and security platforms)

Advanced troubleshooting across:

LAN/WAN technologies
xDSL, FTTC, SOGEA, Ethernet, L2TP, PPP
IPSec VPNs and firewall configurations

Solid understanding of:
SD-WAN technologies and architectures
Network security principles and segmentation

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.

Quick apply

Refine Your Search

network engineer jobs in lutterworth, lec

Senior Network Engineer

Manufacturing Engineer - Contract

Traffic Regulation Order Engineer

Lighting Design Engineer

Project Engineer

End User IT Support Manager

Integration Engineer

Mechanical Design Engineer

2nd Line Help/Service desk Engineer

Sr. EU Site Process Engineer, EUCF Process Engineering

Technical Lead

Mechanical Engineer II

Laser Laboratory Engineer

Mechanical Design Engineer

Senior IT & OT Cyber Engineer

Technician

Control & Cyber Lifecycle Engineer

Lead Data Engineer

IT Field Service Engineer

Customer Support Engineer

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