MTC Training is a multi-award-winning Independent Training Provider delivering high quality engineering apprenticeships and upskilling training courses.
The Programme Operations Coordinator is required to deliver the operational coordination of all training programmes, managing a personal caseload of learners and supporting the wider team with all learners.
To support an outstanding enrichment programme, and the well-being of all learners and monitoring the completion of progress reviews and regular communication with employers.
The role will require you to ensure that a consistent high quality training provision is maintained, that meets and exceeds all internal and external monitoring (ESFA, Ofsted, Matrix, Internal and external quality processes and audits).
Activities will include:
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Day-to-day management of learners including behavioural management, safeguarding, pastoral care and mentoring / coaching of all learners.
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Coordination of all internal and external on programme learners, including course reviews, regular communication, dealing with any issues learners may have.
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Engaging with external companies with onboarding.
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Ensuring all activity and decisions taken support a drive to achieve a minimal ‘good’ rating from any Ofsted inspection.
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Regularly communicating with internal and external stakeholders on operational aspects of the programmes, including but not limited to programme updates, raising any issues with behaviour or performance etc.
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Supporting the health and safety of learners and facility through proactive leadership.
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Updating of training centre posters and key information, ensuring all areas are kept to a high standard.
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Where required and trained, undertake and support colleagues by completing the role of Fire Warden, First Aider, Mental Health First Aider, and Safeguarding to support the centre.
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Operational coordination and delivery of all programmes, including preparation of induction and review completion.
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Maintaining and updating relevant communications tools, briefings and support material (including handbooks).
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Managing the learner administration and data, including but not limited to - creation of new learner data and electronic records, input of learner review data and assessments, certificates, updating learner systems in line with ESFA and MTC processes.
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Supporting all logistics associated with the learner inductions, including sourcing rooms, agenda’s and organisation of activities, seeking stakeholder involvement and all communication with new employees and stakeholders.
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Collating and delivering monthly employer information on the progress of learners as required.
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Actively promoting the importance of adhering to key policies (equality and diversity, safeguarding, bullying and harassment and discrimination) among the learner community.
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Any other reasonable duties as required by management.
Qualification
Essential:
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Functional Skills Level 2 / GCSE's in Maths and English grade C or above.
Desirable:
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Experience of working with learners
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Understanding of Learner Management Systems
Vetting Checks:
Learners’ safety and wellbeing is of paramount importance to all MTC Training employees. All individuals are expected to actively contribute to our culture of safeguarding and vigilance to ensure learning is delivered in the safest environment possible.
Shortlisted candidates are subject to safer recruitment screening, including but not limited to:
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Employment history check,
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Right to work check,
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Identity check,
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Two references,
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Qualification check,
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Industry prohibitions check (applies to programme delivery and assessment roles),
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Public online activity search,
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Enhanced DBS with children’s barred list check.
The successful applicant will be required to promptly complete training relating to safeguarding and prevent and is expected to undertake ongoing training in relation to children’s safety and wellbeing.
The successful applicant will be expected to maintain our safeguarding culture and contribute to it by supporting the Designated Safeguarding Lead and safeguarding team.
The successful applicant will be required to adhere to our Code of Conduct and share our commitment to the welfare of children.
The Manufacturing Technology Centre (MTC) was established in 2010 as an independent Research & Technology Organisation (RTO) with the objective of bridging the gap between academia and industry – often referred to as ‘the valley of death’.
It represents one of the largest public sector investments in UK manufacturing and, after four years of planning and a 16 month build, the facility opened at Ansty Park in Coventry at the end of 2011.
In December 2011, there were 16 industrial members, 44 staff and just a few key pieces of equipment in the ‘workshop’.
Over the following seven years the MTC’s rapid growth has seen the expansion of our campus with the construction of three more facilities, including the opening of the Advanced Manufacturing Training Centre and the National Centre for Additive Manufacturing.
Our role has also increased to cover not only R&D but also Training, Advanced Manufacturing Management and Factory Design.
We now have over 700 talented employees working with us.
During this time we have helped hundreds of companies across a range of industries and over 100 of them have become members of the MTC.
