Technical support Work, Jobs in Pershore, Wor (with Salaries)

Technical Support Advisor
Worcester Bosch —Worcester
- Overtime
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Support Specialist (English and German)
Moasure —Warwick
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- English
- Free parking
- Profit sharing
Quick apply
2d
AGT Technical Support Team Leader
Siemens Energy —Warwick
- Full-time
- Engineering
- Team management
- No degree
12d
Generator Engineer – Technical Support and Projects
elix sourcing solutions —Birmingham
- £45,000 - £50,000 a year
- Overtime
- Training & development
10d
OpenShift Support Consultant
Version 1 —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Communication skills
- Annual leave
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- DevOps
- AWS
- Communication skills
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
- Training & development
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Mentoring
- Employee discount
Quick apply
Group IT Purchasing Administrator
Spirax Group —Cheltenham
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Free parking
- Annual leave
3d
IT Support Technician
Keys Group —Halesowen
- £26,250 a year
- Monday to Friday
- SharePoint
- Communication skills
Quick apply
2d
EO - Operational Service Manager Problem Analyst
Insolvency Service —Birmingham
- £30,000 - £34,252 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
IT Innovation Operations Specialist (AI) - IT Services - 107877 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- AWS
- University
- AI
- Annual leave
- Sick pay
3d
Customer Service Advisor
IONOS —Gloucester
- £27,000 a year
- Full-time
- AI
- Communication skills
- Free parking
- Annual leave
2d
Customer Service Advisor
IONOS EN —Gloucester
- £27,000 a year
- Rotating shift
- AI
- Communication skills
- Free parking
- Annual leave
Quick apply
3d

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Customer Support Specialist (English and German)
Moasure —Warwick
Comfortable engaging with customers via phone calls. Working towards achieving an excellent first-time resolution for customers.
£28,000 - £30,000 a year
Quick apply
2d
Customer Service Specialist
H.B. Fuller —Tamworth
Serve as the primary point of contact for customers and coordinate timely resolution of customer enquiries. Strong communication and interpersonal skills with…

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technical support jobs near pershore, wor

Technical Support Advisor

Worcester Bosch -
Worcester

Quick apply

Job details

Full-time
2 days ago

Benefits

Employee mentoring programme
Annual leave
Company pension
Canteen
Employee assistance programme
Employee discount

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Data analysis skills
Internal department liaison
Organisational skills
Computer skills
Customer interaction
Networking
Communication skills
Mechanical knowledge
Pre-sales

Full job description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join our Technical Support department as a Technical Support Advisor!

Responsible for providing technical support on a range of heating products to both internal and external customer via telephone, email, live chat and video calling. Aiming to achieve first time resolution to enquiries and dealing with customers in an efficient and professional manner. To record & monitor the nature of enquiries and resolutions on appropriate platforms, pro-actively develop excellent working knowledge of the product range.

In this role, you will be responsible for:

Delivery of pre & post sales technical support to external and internal customers through multiple communication channels.
Perform against a set qualitative and quantitative KPI’s.
To ensure that advice is delivered `Right First Time’
Liaise with internal departments to ensure flow of accurate and up to date technical information to appropriately support current, historical, and new products.
Focus on the needs of the customer to ensure best in class technical support is maintained.

Interested? Upload your CV today!

Qualifications

Education requirements:

Must have Level 3 (A Level equivalent) qualification or above. A mechanical; electrical or similar recognised industry related qualification is preferred. Ideally, knowledge of the heating industry in the UK and Ireland should be supported by an appreciation of the fundamental operation of all generic types of boilers and or renewable heating appliances. The position is supported by an extensive training & assessment period prior to undertaking the role with on-going training as new products and skills are introduced or required.

Skills & Attributes:

Reliable, flexible and highly motivated, with the ability to network and build relationships quickly. This is a high-profile customer focused role and requires excellent all-round communication and organisational skills. A polite and professional telephone manner is essential as are the skills necessary for confident remote communication with a wide range of customer types. Strong problem-solving ability backed with demonstrable knowledge of mechanical principles and their application - an analytical mindset with the ability to draw inference from data. Experience of working in a busy environment with varying workloads, pressures and deadlines - resilience and tenacity with the ability to work under pressure to a high standard. IT literate with experience using Excel, Power Point and Word.

Additional Information

Deadline for Applications: 04.09.2026 - Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: 01.10.2026

Please note that this date is advisory and can be flexible within reason.

Working Hours: 37.5 hours per week, on a rota basis. Working hours will be between 0700 to 1800 Monday to Friday, to cover core hours. In addition, Saturdays are an overtime requirement on a rota basis. New starters are expected to attend training onsite full time during their probation period.

Working with us comes with the following benefits:

Hybrid working options available
25 days annual leave per year plus bank holidays (pro-rata for your first year)
Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
Enhanced pension contributions
Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
Employee Assistance Programme and Virtual GP
Discounts on products from across the Bosch Group
Subsidised onsite café and canteen
Health & well-being support including: over 200 trained mental health first aid champions
Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
Volunteering days
Policy to support growing families
Access to self-service training platform containing over 200 Bosch approved programmes
Networking opportunities across Bosch UK including a mentoring programme
And more!

Quick apply

Refine Your Search

technical support jobs in pershore, wor

Technical Support Advisor

Customer Support Specialist (English and German)

AGT Technical Support Team Leader

Generator Engineer – Technical Support and Projects

OpenShift Support Consultant

Legal Engineer

AWS IaaS Sys Admin

SAP Trainer

Senior Technical Support Engineer

Group IT Purchasing Administrator

IT Support Technician

EO - Operational Service Manager Problem Analyst

IT Innovation Operations Specialist (AI) - IT Services - 107877 - Grade 7

Customer Service Advisor

Customer Service Advisor

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