It support Work, Jobs in Wingerworth S42 (with Salaries)

Entry Level 1st/2nd Line IT Support Analyst
POWERTHERM CONTRACT SERVICES LTD. —Orgreave
- Full-time
- Writing skills
- SharePoint
- Computer skills
- Free parking
Quick apply
3d
Network Administrator
ISCG Technology Services Ltd. —Sheffield
- £38,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
IT Technician
Brigantia Learning Trust —Sheffield
- £27,273 - £29,541 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
16h
Technical Support
20i Ltd —Mansfield
- From £25,000 a year
- Weekend availability
- Computer Science
- Linux
- In-person
- Free parking
Quick apply
1d
Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –
The Munir Household —Sheffield
- £16.04 an hour
- Part-time
- Hotel
- Driving
- Travel
- Free parking
- Paid training
Quick apply
Revenue Systems Enablement Partner
Ideagen —Ruddington
- Salesforce
- AI
- Communication skills
Application Specialist
MHR INTERNATIONAL UK LIMITED —Ruddington
- Continuous improvement
- Communication skills
- Employee discount
- Referral programme
Senior C&I Engineer - Information & Communications Technology (ICT)
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Mentoring
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Customer service
- Computer literacy
- Travel
- Employee assistance programme
- Gym membership
2nd Line Desktop Support Engineer
SBK Computers —Chesterfield
- From £29,000 a year
- Full-time
- Azure
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
IT Technical Support
Digital Urban LTD —Bakewell
- £12.71 - £15.00 an hour
- Part-time
- Google Suite
- Maintenance
- Windows
Quick apply
21h
IT Support Technician
Home Repair Network Ltd —Mansfield
- £24,000 - £28,000 a year
- Full-time
- In-person
- Free parking
Quick apply
1d
Junior Service Desk Analyst (Shift Working )
Home Office —Sheffield
- £30,920 a year
- 12 hour shift
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
1d
Junior Service Desk Analyst
Home Office —Sheffield
- £30,920 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
1d
IT Support Specialist
Atlantic Projects Company Limited —Derby
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- Travel
- SharePoint
- Annual leave
Quick apply
22h
IT Engineer Apprentice
QA Apprenticeships —Sheffield
- £20,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
2d
IT Technician
Redhill Academy Trust —Arnold
- £25,467 - £27,004 a year
- Call to connect
- Communication skills
- School
1d
ICT Technician
Redhill Academy Trust —Nottingham
- £25,467 - £27,004 a year
- Call to connect
- Communication skills
- School
14h
Customer Service & User Support Associate
Tes Global —Sheffield
- £26,090 - £26,091 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
2d
Tech Support Executive
Telecom Rentals (UK) Limited —Nottingham
- From £25,500 a year
- Full-time
- CRM software
- In-person
Quick apply
1d

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Entry Level 1st/2nd Line IT Support Analyst

POWERTHERM CONTRACT SERVICES LTD. -
Orgreave

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Driving Licence
Writing skills
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Ticket management systems
Technical support incident logging
Network support
SharePoint
Computer skills
Customer support
IT incident logging
Application support
Cybersecurity
Incident log maintenance
PowerShell scripting
PowerShell
Active Directory
CompTIA A+
Mobile devices

Full job description

About Us

Powertherm Contract Services Ltd is a Sheffield-based industrial services provider with over 30 years’ experience, delivering specialist services including insulation, coatings, scaffolding, access, and maintenance across a range of industrial sectors. We support safe, efficient operations, with the scale to deliver major contracts and the responsiveness of a close-knit business committed to developing its people.

Role Purpose

We are seeking an entry-level 1st/2nd Line IT Support Analyst to provide day-to-day technical support across the business. The role will initially focus on 1st line support, serving as the first point of contact for IT issues, with training and development opportunities to progress into more advanced 2nd line responsibilities over time. The ideal candidate will have a basic understanding of IT, a willingness to learn, and the ability to keep users informed while escalating issues to colleagues or external suppliers when necessary.

Responsibilities

1st line support (day to day)

Act as the first point of contact for IT support requests, by phone, email, and via the helpdesk/ticketing system
Log, prioritise, and track all incidents and requests through to resolution, keeping users updated on progress
Reset passwords and manage user accounts in Active Directory and Microsoft 365
Set up and configure equipment for new starters, including PCs, laptops, and mobile devices
Manage the physical IT asset lifecycle — goods in, tagging, storage, and disposal of old kit
Provide first-line troubleshooting for hardware, software, printers, and other peripherals
Support staff with everyday use of Microsoft 365 applications (Outlook, Teams, SharePoint, etc.)
Maintain accurate records of IT assets, licences, and support tickets
Provide basic cyber security guidance to staff (e.g. spotting and reporting phishing emails)
Escalate unresolved issues to 2nd line colleagues or third-party suppliers as appropriate

2nd line support and development

Assist with more complex troubleshooting of network, server, and system issues
Support administration of Active Directory, Microsoft 365, and other core business systems
Help with IT projects such as equipment rollouts, software upgrades, and office moves
Carry out basic network troubleshooting (Wi-Fi, VPN, connectivity, printers)
Liaise with third-party IT suppliers and vendors on escalated issues
Help maintain clear, up-to-date IT documentation and support procedures

Skills

Essential

Full UK driving licence
Comfortable working as part of a small IT team, with the confidence to work independently, take ownership of support requests, and seek guidance or escalate issues when needed
Some experience in an IT support/helpdesk role, or strong personal/academic IT experience
Good working knowledge of Windows operating systems and Microsoft 365
A basic understanding of networking concepts (IP addresses, Wi-Fi, VPN)
Excellent customer service skills, with a patient, professional manner
Strong problem-solving skills and good attention to detail
Able to prioritise and manage a varied daily workload
Clear, confident communicator, comfortable explaining technical issues to non-technical staff

Desirable

A relevant IT qualification (e.g. CompTIA A+, ITIL Foundation, or equivalent)
Experience administering Active Directory and Microsoft 365
Experience using a helpdesk/ticketing system
Previous experience in a similar industry
Basic scripting knowledge (e.g. PowerShell) for routine automation

Salary dependant on experience.

Benefits:

Free parking
On-site parking
Private medical insurance

Application question(s):

Please state your salary expectations for this position

Work Location: In person

Quick apply

Refine Your Search

it support jobs in wingerworth s42

Entry Level 1st/2nd Line IT Support Analyst

Network Administrator

IT Technician

Technical Support

Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –

Revenue Systems Enablement Partner

Application Specialist

Senior C&I Engineer - Information & Communications Technology (ICT)

Doors engineer, Technical support

2nd Line Desktop Support Engineer

IT Technical Support

IT Support Technician

Junior Service Desk Analyst (Shift Working )

Junior Service Desk Analyst

IT Support Specialist

IT Engineer Apprentice

IT Technician

ICT Technician

Customer Service & User Support Associate

Tech Support Executive

I want to receive the latest job alerts for it support in wingerworth s42

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