Apprentice Work, Jobs in Devizes, Wil (with Salaries)

Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Team Member
Hollywoodbowlgroup —Swindon
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
5d
Retail Parts Apprentice (Mercedes-Benz)
Rygor Auto —Swindon
- Full-time
- Business
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor Apprenticeship
Calex UK —Andover
- Full-time
- Computer literacy
- Communication skills
IT Helpdesk Apprentice
Marlborough College —Marlborough
- £15,808.00 - £25,114.96 a year
- Full-time
- Communication skills
Joiner/Carpenter
S Pearce Joinery —Bristol
- £12.61 - £20.00 an hour
- Full-time
- Carpentry
- Heavy lifting
- Schematics
Quick apply
7d
Asbestos Removal Operative
Breeze Environmental Ltd —Salisbury
- Full-time
- Carpentry
- No experience needed
- Power tools
- Free parking
Quick apply
7d
Apprentice Dental Nurse - Bradford-on-Avon
Dentalcare Group —Bradford-on-Avon
- Patient care
- Organisational skills
- Front desk
Quick apply
Apprentice Support Worker
The Salvation Army —Swindon
- £28,537 a year
- Weekend availability
14d
Sales and Delivery Driver
SBT ltd —Corsham
- £13 - £15 an hour
- Temporary
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
10d
Qualified Nursery Practitioner- Oak Tree Day Nursery
Oak Tree Day Nursery —Bath
- £27,000 - £28,000 a year
- Part-time
- Childcare
- University
- Preschool
- Free parking
- Employee discount
Quick apply
5h
Apprentice Educator
Busy Bees —Chippenham
- £10.50 an hour
- Full-time
- Experience working with children
- Employee assistance programme
- Employee discount
Deputy Head - Engineering & Automotive
Wiltshire College & University Centre —Salisbury
- £42,511 - £44,419 a year
- Full-time
- Engineering
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Early Years Apprentice
Storal —Salisbury
- £8 an hour
- Monday to Friday
- Experience working with children
- Employee discount
- Sick pay
Quick apply
Spectacle Technician Apprenticeship
Specsavers —Keynsham
- £8.20 - £12.91 an hour
- Full-time
- Customer service
- Maths
- Travel
- Employee discount
- Sick pay
Customer Experience Specialist Apprentice (Mercedes-Benz)
Rygor Auto —Swindon
- Full-time
- Customer service
- Business
- Annual leave
- Employee assistance programme
6h
Apprentice Work Experience Co-ordinator (BA Admin)
New College Swindon —Swindon
- £7.55 - £13.06 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
Quick apply
13d
People & Apprenticeships Administrator
MCS Ltd —Yate
- £30,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
4d
Adult and Apprenticeship Learning Coach
Bath College —Radstock
- £26,263 - £26,840 a year
- Full-time
- Free parking
- Annual leave
6d
Care Assistant (Day)
Maria Mallaband Care Group —Swindon
- Communication skills
- Employee assistance programme
- Flexible schedule
10d

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Helpdesk Technician 1st/2nd Line

Soltech IT
Bristol

Quick apply

Job details

Full-time | Apprenticeship
£28,000 - £30,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Incident management
Software troubleshooting
SCCM
Customer service
Incident queue management
Technical support
User account management
Continuous improvement
IT support
Technical support incident logging
Organisational skills
IP networking
Customer support
IT incident logging
Application support
Communication skills
Intune
Help desk
Mobile devices

Full job description

Job Description

Experienced 1st/2nd Line Helpdesk Technician

Full Time

Salary

Full Time - £28,000 to £30,000

Additional Benefits

Additional Bonus £1,200 pa

Regular Commission Schemes

Paid business mileage and expenses

20 days annual leave, plus bank holidays (additional up to 10 days around Christmas / New Year)

Additional leave

Company events

Company pension

Employee discount

Laptop and networking equipment

Key Responsibilities

Provide first and second-line remote IT support to business and education clients.
Troubleshoot hardware, software, networking, Microsoft 365, Windows, and cloud-based issues.
Manage incidents and service requests using the company helpdesk system.
Escalate complex technical issues to senior engineers where appropriate.
Maintain accurate documentation and update customer records.
Configure and deploy desktops, laptops, mobile devices, and peripheral equipment.
Support Microsoft 365, Active Directory, Azure AD/Entra ID, and standard business applications including SCCM.
Deliver excellent customer service while meeting service level agreements (SLAs).
Contribute to knowledge base articles and service improvements.

Skills & Experience

Essential:

Previous experience in an 1st/2nd Helpdesk or IT Support role.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory and user account administration.
Good understanding of TCP/IP, DNS, DHCP, Wi-Fi, and general networking.
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and work effectively under pressure.
Full UK driving licence.

Desirable:

Experience with Microsoft Intune, Azure/Entra ID, or SharePoint.
Experience supporting schools or managed service (MSP) environments.
Experience across multiple hypervisors (Hyper-V, XCP-ng).
Knowledge of Windows Server technologies.
Relevant IT qualifications (CompTIA, Microsoft, ITIL or equivalent).

In return, we offer career progression, ongoing technical training, and a full-time salary of £28,000 to £30,000, depending on experience.

Benefits include a company pension, bonus and commission schemes, free on-site parking, a company laptop or MacBook, 20 days annual leave plus bank holidays, and additional leave over the Christmas and New Year period.

In addition, all authorised business mileage and expenses will be paid by the company.

Overview

SoltechIT provides a comprehensive range of IT services and hands-on ICT/computing support to over 700 business and education (primary school) clients across the South West of England. We put the needs of our clients first, delivering reliable, responsive, and professional IT support across a wide range of technologies.

SoltechIT is a friendly and supportive place to work where people feel trusted and respected. We are proud of the diversity, flexibility, and breadth of skills and experience within our team.

We are looking to recruit an experienced 1st/2nd Line Helpdesk Engineer to join our Service Desk team. The successful candidate will have proven experience working within an IT support environment, providing first and second-line technical support to business and/or education customers. You will be confident managing incidents and service requests from initial logging through to resolution, escalating to senior engineers where appropriate.

Individuals will be passionate about IT, self-motivated, and committed to delivering exceptional customer service. This role requires an excellent team player with strong communication and organisational skills, a professional and courteous manner, and the ability to explain technical issues clearly to customers of varying technical ability.

Candidates should be able to work independently, prioritise competing workloads, and demonstrate strong troubleshooting and problem-solving skills. A proactive approach to improving processes, identifying recurring issues, and contributing to the continual improvement of our service desk is essential.

Job Types: Full-time, Apprenticeship

Pay: £28,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

apprentice jobs in devizes, wil

Helpdesk Technician 1st/2nd Line

Team Member

Retail Parts Apprentice (Mercedes-Benz)

Customer Service Advisor Apprenticeship

IT Helpdesk Apprentice

Joiner/Carpenter

Asbestos Removal Operative

Apprentice Dental Nurse - Bradford-on-Avon

Apprentice Support Worker

Sales and Delivery Driver

Qualified Nursery Practitioner- Oak Tree Day Nursery

Apprentice Educator

Deputy Head - Engineering & Automotive

Early Years Apprentice

Spectacle Technician Apprenticeship

Customer Experience Specialist Apprentice (Mercedes-Benz)

Apprentice Work Experience Co-ordinator (BA Admin)

People & Apprenticeships Administrator

Adult and Apprenticeship Learning Coach

Care Assistant (Day)

I want to receive the latest job alerts for apprentice in devizes, wil

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