Application support engineer Work, Jobs in Appleton, Chs (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
11h
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
13d
Software Engineer
Biozek Digital Solutions Ltd —Manchester
- £48,543 - £65,116 a year
- Full-time
- Software troubleshooting
- In-person
Quick apply
13h
Salesforce AI Engineer
Capgemini —Manchester
- Hybrid work
- Salesforce
- DevOps
- Agile
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Schematics
- Engineering
- English
Lead Software Engineer
Gamma —Manchester
- Full-time
- Mentoring
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Salesforce Engineer
Love2shop —Liverpool
- Full-time
- Travel
- Mentoring
- Agile
- Employee discount
Quick apply
Senior Software Engineer
Gamma —Manchester
- Full-time
- No experience needed
- Mentoring
- APIs
- Annual leave
Quick apply
PHP Software Engineer
Love2shop —Liverpool
- Full-time
- AWS
- Travel
- Employee discount
Quick apply
Senior Software Engineer - Display Drivers
Arm —Manchester
- £73,500 - £99,500 a year
- Hybrid work
- Linux
Senior Backend Developer
The Granite Group —Liverpool
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Flexible schedule
Quick apply
Associate Backend Software Engineer (Python)
Anaplan —Manchester
- Computer Science
- Engineering
- Master's degree
Quick apply
Staff Software Engineer — Runtimes Performance
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Java
- JavaScript
Intermediate Software Engineer – Java, DevOps & AI
CDL Software —Manchester
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- Continuous improvement
- Free parking
- Referral programme
Quick apply
Senior Software Engineer
PlayStation Global —Liverpool
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
iOS Engineer
Starling —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Senior Software Engineer
Shield Safety Group —Manchester
- Up to £55,000 a year
- Hybrid work
- Azure
- Mentoring
- Employee assistance programme
C++ Algorithms Engineer
ALTEN —Manchester
- £40,000 - £65,000 a year
- Full-time
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
IOS Developer - Manchester,UK
Capgemini Sogeti —Manchester
- Hybrid work
- Mentoring
- Banking
Senior Software Engineer (Java)
CreateFuture —Manchester
- Full-time
- Hybrid work
- Travel
- Mentoring
- AI
Quick apply

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Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
11 hours ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

application support engineer jobs in appleton, chs

Application Support Engineer (AWS) - Manchester

1st Line Support IT Engineer

Software Engineer

Salesforce AI Engineer

Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract

Lead Software Engineer

Senior Salesforce Engineer

Senior Software Engineer

PHP Software Engineer

Senior Software Engineer - Display Drivers

Senior Backend Developer

Associate Backend Software Engineer (Python)

Staff Software Engineer — Runtimes Performance

Intermediate Software Engineer – Java, DevOps & AI

Senior Software Engineer

iOS Engineer

Senior Software Engineer

C++ Algorithms Engineer

IOS Developer - Manchester,UK

Senior Software Engineer (Java)

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