Project administrator Work, Jobs in Whitchurch, Bst (with Salaries)

Sr Customer Success Manager
Jeppesen U.K. Limited —Bristol
- Conflict management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Counselling and Wellbeing Groups Lead
Wiltshire Mind —Trowbridge
- £18 an hour
- Part-time
- Research
- Continuous improvement
- Recruiting
- Sick pay
Quick apply
6d
Senior Pension Systems Analyst
Gallagher Benefit Services —Bristol
- Full-time
- Remote
- Microsoft Word
- Analysis skills
- Communication skills
Accommodation Support Officer
Civic Recruitment Limited —Newport
- £17.10 an hour
- Full-time
- Hybrid work
- Databases
- Maths
- Organisational skills
Quick apply
5d
Case Administrator - Worle Probation Office (South West) - Full Time
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
7h
Data Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
11d
Manager, Technical Lead, ServiceNow
Deloitte —Bristol
- Hybrid work
- Business development
- Mentoring
- Agile
13d
Ingénieurs, Inspecteurs et PMO – Projet nucléaire HPC (H/F)
ASSYSTEM —Bristol
Quick apply
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Bristol
- Full-time
- Management
- No experience needed
- Presentation skills
Quick apply
Cost Manager - Real Estate
Turner & Townsend —Bristol
- Full-time
- Databases
- Business development
- Mentoring
Quick apply
Quantity Surveyor
Fulkers Bailey Russell —Bristol
- Full-time
- Hybrid work
- Databases
- Business development
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
Senior Manager, ServiceNow Transformation Architect
Deloitte —Bristol
- Hybrid work
- Business development
- Mentoring
- Agile
Master Data Management Architect
Methods Business and Digital Technology —Bristol
- Full-time
- Hybrid work
- Azure
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Senior Quantity Surveyor
Fulkers Bailey Russell —Bristol
- Full-time
- Hybrid work
- Mentoring
- Contracts
- Construction experience
- Employee assistance programme
Quick apply
Supervisor Mechanical (Level 3) Erlestoke
Gov Facilities Services —Devizes
- £46,775.42 a year
- Full-time
- Management
- Project management
- Plumbing
- Employee assistance programme

More jobs to discover

Find similar jobs that you might be interested in.

Counselling and Wellbeing Groups Lead
Wiltshire Mind —Trowbridge
Develop and maintain positive relationships with colleagues, volunteers, partners, referrers, and stakeholders to enhance service quality, accessibility, and…
£18 an hour
Quick apply
6d
Therapeutic Services Facilitator
Longmead Community Farm —Blandford Forum
Deliver therapeutic and wellbeing activities for children, young people and families. Build positive relationships with children, young people, families and…
£15 - £17 an hour
Quick apply
12d

I want to receive the latest job alerts for project administrator in whitchurch, bst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sr Customer Success Manager

Jeppesen U.K. Limited -
Bristol

Quick apply

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

French
Account-based growth strategy development
Stakeholder collaboration
Arabic
Turkish
Internal department liaison
Russian
Contract renewal support
Risk management
Conflict management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Multidisciplinary collaboration
Financial acumen
Communication skills

Full job description

Jeppesen ForeFlight is seeking a Senior Customer Success Manager (individual contributor) to join our Customer Success organization. This is a customer-facing, commercially accountable role responsible for governing, protecting, and growing revenue across a portfolio of Commercial Airline customers. Customer Success Managers focus on retention, renewal execution, expansion, customer health, and sentiment (NPS). The core mission of this role is to ensure customers achieve measurable ROI from their investment, renew with confidence, and expand based on realized value.

As a Customer Success Manager, you will lead value-based, outcome-driven success motions across Jeppesen ForeFlight's portfolio, including Flight Operations Solutions which supports Airlines Operations Control Centers and Flight Deck Solutions which supports pilots and EFB administrators. The ideal candidate brings strong financial acumen, executive presence, and the ability to own the full renewal motion—from strategic planning through contract signature.

In this role, success means customers clearly achieve the value and ROI of Jeppesen ForeFlight solutions, renewals are planned early, executed smoothly, and closed on time, and risks are surfaced and addressed before they escalate. Expansion is driven by outcomes rather than transactions, and customers view you as a strategic partner — not a support function.

We are also open to hiring in the following countries: Denmark, Poland, and Germany.

Key Responsibilities:

Own the end-to-end customer lifecycle with a primary focus on renewal, retention, and growth
Lead renewal strategy and execution, ensuring timely planning, risk mitigation, negotiation, and signature
Develop and execute value-based adoption plans aligned to customer KPIs, success metrics, and business outcomes
Quantify and communicate customer ROI by correlating product adoption to operational and financial outcomes
Maintain a 360-degree view of customer health, including engagement, risk, sentiment, and expansion signals
Build trusted relationships with executive sponsors, economic buyers, and operational leaders
Proactively identify expansion opportunities (upsell and cross-sell), partnering with Sales on complex motions
Facilitate Executive Business Reviews focused on outcomes, value realization, and forward strategy
Partner cross-functionally with Sales, Solutions Engineering, Support, and Product to advocate for customer needs and drive customer solutions
Act decisively to mitigate churn and protect recurring revenue
Self-starter with the ability to thrive in a virtual work environment

Basic Qualifications:

5+ years of experience in Customer Success within a SaaS environment
Proven experience executing contract renewals
Strong understanding of aligning customer business processes to software capabilities
Demonstrated success in negotiation, conflict resolution, and executive engagement
Excellent written and verbal communication skills
High financial acumen with the ability to own revenue conversations, renewal strategy, pricing discussions, and negotiations
Executive presence with the ability to influence senior airline leaders with clarity, confidence, and data
Outcome-driven mindset with a relentless focus on adoption, value realization, and customer goals
Relationship leadership with the ability to build trust across users, operators, and executive stakeholders
Strong problem and risk management skills — anticipates issues and resolves them proactively in a way that strengthens long-term relationships
Ability to work seamlessly across all teams across the company

Preferred Qualifications:

7+ years of experience in Customer Success or related SaaS roles
Experience in Commercial Airline Operations, OCC, or Flight Operations environments
Experience with Salesforce and Gainsight
Fluency in French, Turkish, Arabic, or Russian
Familiarity with structured adoption, success, and renewal methodologies
Experience working with international customers and cross-cultural teams
Pilot or aviation enthusiast

About Jeppesen ForeFlight:

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen's 90-year legacy of accurate aeronautical data with ForeFlight's expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join:

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but is not limited to the following:

Medical, dental and vision insurance with employer paid health premiums for employees
Life and disability insurance
Pension plan with up to 10% employer matching contributions
23 paid vacation days, as well as additional days off for Christmas break
Employee assistance program
2 days off to volunteer annually
Employee referral program
Flight rewards and flight stipend

Quick apply

Refine Your Search

project administrator jobs in whitchurch, bst

Sr Customer Success Manager

Counselling and Wellbeing Groups Lead

Senior Pension Systems Analyst

Accommodation Support Officer

Case Administrator - Worle Probation Office (South West) - Full Time

Data Engineer

Manager, Technical Lead, ServiceNow

Ingénieurs, Inspecteurs et PMO – Projet nucléaire HPC (H/F)

CDE Lead / Principal Consultant - Real Estate - UK Wide

Cost Manager - Real Estate

Quantity Surveyor

Senior Manager, ServiceNow Transformation Architect

Master Data Management Architect

Senior Quantity Surveyor

Supervisor Mechanical (Level 3) Erlestoke

More jobs to discover

I want to receive the latest job alerts for project administrator in whitchurch, bst

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected