Technical support advisor Work, Jobs in York, Nyk (with Salaries)

Customer Service Advisor
Monster Group —York
- From £24,875 a year
- Full-time
- English
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Aftersales Advisor (20hrs)
BCA —Normanton
- £12.91 an hour
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3h
Senior Quantity Surveyor
Dalkia —Leeds
- Oracle
- Master's degree
- Bachelor's degree
6d
Audit Senior Manager/ Manager (Charities and Not
Saffery —Leeds
- Full-time
- Hybrid work
- Business development
- Accounting
- Mentoring
- Profit sharing
- Annual leave
Manager/ Associate Director, Financial Advisory
Teneo —Leeds
- English
- Business development
- Analysis skills
12d
Private Client Manager
RMT Accountants & Business Advisors —Leeds
- Hybrid work
- Writing skills
- Business development
- Team management
11d
Group Manager (Area Planning)
Leeds City Council —Leeds
- £62,475.84 - £68,506.49 a year
- Full-time
- Hybrid work
- Continuous improvement
- Budgeting
- Communication skills
- Annual leave
12d
Head - Structured Real Estate & Infrastructure Finance x3
Public Sector Resourcing —Leeds
- £69,831 - £93,055 a year
- Full-time
- Hybrid work
- Leadership
8d
Tax Manager
ASDA —Leeds
- Full-time
- In-person
- Communication skills
- Store discount
- Annual leave
Solution Director: Data & AI
AND Digital —Leeds
- Full-time
- Hybrid work
- Business development
- Mentoring
- Training & development
Quick apply
Associate Director, Transfer Pricing Tax
Deloitte —Leeds
- Hybrid work
- Mentoring
- Training & development
- Communication skills
Senior Tax Manager (Trusts)
RMT Accountants & Business Advisors —Leeds
- £63,000 - £70,000 a year
- Hybrid work
- Business development
- Leadership
- Annual leave
- Employee assistance programme
11d
Tax Advisory Director
RMT Accountants & Business Advisors —Leeds
- Hybrid work
- Writing skills
- Business development
- Supervising experience
11d
Corporate Tax Senior Manager
KPMG —Leeds
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Consulting Director – Cloud, Data & AI (AWS)
CreateFuture —Leeds
- Full-time
- Hybrid work
- AWS
- Travel
- Mentoring
Quick apply
12d
Private Client Advisory Tax Senior Manager
AAB —Leeds
- Hybrid work
- Business development
- Team management
- Annual leave
- Employee assistance programme
Highways Regional Director - Scotland and England North
AECOM —Leeds
- Full-time
- Hybrid work
- Civil engineering
- Master's degree
- Business development
Call Out Advisor - Boilers and A/C
Zuno —Leeds
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave
Quick apply

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1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
Sound capability handling support calls. Handling cash balancing issues in a retail environment. To log all support calls and prioritise them accordingly.
From £15.18 an hour
Quick apply
6d
IT Support Engineer
Radar Healthcare —Leeds
Cycle, Tech & Home schemes - Save on home and tech purchases by spreading the cost through interest-free salary deductions, with access to products from leading…
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Customer Service Advisor

Monster Group -
York

Quick apply

Job details

Full-time | Fixed term contract
From £24,875 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Ticket management
English
Microsoft Office Suite
Computer skills
Customer support
Customer interaction

Full job description

Looking for more than just another customer service job?

Join Monster Group, one of the UK's fastest-growing eCommerce businesses, where you'll help solve real customer problems, be part of a supportive team, and have genuine opportunities to grow your career.

Whether you already have customer service experience or you're enthusiastic, quick to learn, and passionate about helping people, we'd love to hear from you.

What You'll Do:

As a Customer Service Advisor, you'll be the friendly voice behind our brand, helping customers across phone, email, and our ticketing system. Every day is different, and you'll play a key role in making sure our customers receive outstanding service.

Your responsibilities will include:

Responding to customer enquiries by phone, email, and our ticketing system.
Helping customers with spare part requests, returns, warranties, claims, and general queries.
Liaising with courier companies to resolve delivery issues and keep customers informed.
Managing enquiries across multiple online marketplaces while maintaining Monster Group's friendly tone of voice and high customer service standards.
Finding practical, creative solutions that go above and beyond customer expectations.
Working closely with colleagues to deliver an exceptional customer experience.
Helping us improve by contributing to our customer feedback and service standards.

Skills We Love:

Excellent written and spoken English.
A positive, can-do attitude and the ability to stay calm under pressure.
Strong problem-solving skills and confidence making decisions.
Great attention to detail and the ability to manage multiple tasks.
Good IT skills, including Microsoft Office.
The ability to work well independently and as part of a team.
A willingness to learn and develop.
Strong multitasking skills with a keen eye for detail.
Tech-savvy, especially with Microsoft Office.
Technical knowledge is a bonus but not required—we'll help you learn.
Previous customer service experience (preferred but not essential).

Working hours, location & salary:
The role is a full-time, 12-month fixed-term contract, with the potential for the contract to be extended depending on business needs. Working hours are 37.5 hours per week, starting between 8.00am and 9.30am and finishing between 4.00pm and 5.30pm, with a 30-minute or 1-hour lunch break.

You’ll be based at our modern offices near York (YO60 6PG) five days a week, so having your own transport is essential.

The starting salary is from £24,875, with regular salary reviews and opportunities to develop as you grow within the business.

About Monster Group

We’re committed to building a positive and inclusive workplace where everyone can thrive. We champion diversity and equal opportunities and believe in creating an environment built on respect, collaboration, and innovation. We welcome applications from people of all backgrounds, and applicants must have the legal right to work in the UK.

At Monster Group, work is more than just a job - it’s a place to have fun, grow, and make an impact. You’ll be supported to develop, learn, and thrive while living our values every day. On top of that, we offer a great range of benefits to support you at work and beyond.

If you're looking for a role where you can learn, grow, and make a real impact every day, we'd love to hear from you. Apply today and become part of the Monster Group team!

Pay: From £24,875.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

York YO60 6PG: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support advisor jobs in york, nyk

Customer Service Advisor

Aftersales Advisor (20hrs)

Senior Quantity Surveyor

Audit Senior Manager/ Manager (Charities and Not

Manager/ Associate Director, Financial Advisory

Private Client Manager

Group Manager (Area Planning)

Head - Structured Real Estate & Infrastructure Finance x3

Tax Manager

Solution Director: Data & AI

Associate Director, Transfer Pricing Tax

Senior Tax Manager (Trusts)

Tax Advisory Director

Corporate Tax Senior Manager

Consulting Director – Cloud, Data & AI (AWS)

Private Client Advisory Tax Senior Manager

Highways Regional Director - Scotland and England North

Call Out Advisor - Boilers and A/C

Other jobs to consider

I want to receive the latest job alerts for technical support advisor in york, nyk

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