Customer service advisor Work, Jobs in Maghull, Msy (with Salaries)

Customer Service Advisor
The Riverside Group —Liverpool
- £27,726.42 - £30,472.75 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
9d
Customer Service Advisor
Connells Group —Wirral
- From £25,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
7h
Customer Service Advisor - 6+ Month Contract
Torus —St Helens
- £28,790 a year
- Full-time
- Organisational skills
- Communication skills
Customer Service Assistant / Pin Technician
Tenpin —Warrington
- Up to £13.28 an hour
- Part-time
- No experience needed
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7h
Customer Service Assistant Over 18
Tenpin —Warrington
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7h
Customer Service Advisor
Brenntag UK Limited —Warrington
- Continuous improvement
- Office experience
Quick apply
Customer Service Advisor
Copart —Neston
- £29,046 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Life insurance
Quick apply
12d
Customer Service Representative (German-speaking)
Via —Liverpool
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
One Stop - Customer Service Assistant
One Stop —Liverpool
- £12.81 an hour
- Full-time
4h
Customer Service Advisor
Product Care Group —Wigan
- £25,490 a year
- Full-time
- Hybrid work
- Computer literacy
- Conflict management
- Computer skills
- Annual leave
- Employee discount
Quick apply
9h

Discover related jobs

Based on your search for customer service advisor jobs.

Office Administrator (Sage Line 50 specialist)
Alco Manufacturing Ltd —Ellesmere Port
Handle incoming phone calls with professionalism, providing excellent phone etiquette and prompt assistance to customers and suppliers.
£25,420.00 - £40,084.15 a year
Quick apply
6d
B2B Sales Administrator
Brigantes —North Wales
Sales Support and Pipeline Administration: Assist sales representatives and account managers with onboarding and managing customers, processing requests, and…
£27,000 - £30,000 a year
Quick apply
13h

I want to receive the latest job alerts for customer service advisor in maghull, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor jobs near maghull, msy

Customer Service Representative jobs in Liverpool

Customer Service Representative jobs in Warrington

Customer Service Representative jobs in Wigan

Customer Service Representative jobs in Chester

Customer Service Representative jobs in Wirral

Customer Success jobs in London

Library Service jobs in Southend On Sea

Customer Service Technician jobs in Sawbridgeworth

School It Technician jobs in London

Civil Service jobs in Remote

Customer Service Representative jobs in Aveley

Service Desk Analyst jobs in London

Customer Service Manager jobs in Manchester

Pharmaceutical Sales Representative jobs in London

Work From Home Customer Service jobs in Manchester

Customer Service Representative jobs in Sheffield

Customer Service Representative jobs in New Haw

Customer Success Executive jobs in London

Customer Service Representative jobs in Watford Wd18

Home Based Customer Service jobs in Leeds

Customer Service Advisor

The Riverside Group -
Liverpool

Apply Now

Job details

Permanent | Full-time
£27,726.42 - £30,472.75 a year
9 days ago

Benefits

Free parking
Company pension

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Computer literacy
Stakeholder liaison
Internal department liaison
Complaint handling
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Job Title: Customer Service Advisor
Contract Type: Permanent
Salary: £27,726.42 (£30,472.75 is achieved after 12months successful performance in the role)
Working Hours: 35
Working Pattern: Sunday to Monday shift rota from 07:00am to 10:00pm including bank holidays (Rotation 2)
Location: Speke, Liverpool

Why Riverside?
At Riverside, we share a passion and a vision to enhance the everyday lives of our customers. To achieve our vision, we’ve been improving the way we work and how we deliver our services so that we always put our customers first.

Our people are at the heart of everything we do, and our values underpin our decisions, processes and services that we deliver. We are looking for like-minded people to join us on our journey to deliver exceptional customer service to our Riverside families.

If this sounds like you and the values that you embrace, then read on to find out more about our Customer Service Advisor role.

To apply please attach a cover letter and CV. Please note we make close the advertise early

A Day in the Life

Provide support to our customers with care and trust across phone, email and digital platforms (inbound and outbound)
Think on your feet to solve a problem ensuring the best possible outcome for our tenants
Work in collaboration with other internal and external teams to provide effective outcomes
Have the confidence to handle challenging calls including customer dissatisfaction and complaints
Accurately recording and maintaining customer records on our CRM system
Build relations with our customers to identify any vulnerabilities or support needs to ensure an inclusive service to all is offered
Have a good working knowledge of our policies and procedures
Liaising with other areas of the wider business to ensure speedy resolutions
Be a trusted point of contact for providing advice on things such as account and affordability, minor repairs issues in the home and identifying when a person needs help
Be flexible to business changes, tasks and processes and being adaptable to your workload

What You’ll Need

Enthusiasm and passion bringing energy to the role
You’re a “people person” and know that there is an art to engaging positively with our customers whilst working on the right resolution for them
Display confidence on the phone in speaking to strangers and getting to grips with their query
The ability to problem-solve with a positive and proactive approach
Ability to move between media channels and support other areas as and when required
Positive mindset to want to help change the lives of our customers
Confidence to put forward your ideas and suggest new ways of working
You’ve got the right attitude - you take pride in your work, understand the importance of being on time and are committed to helping us drive our Contact Centre forward!
Excellent verbal and written communication skills along with the ability to effectively listen and empathise with our customers
Computer and IT literate to navigate multiple systems and software applications

What We Will Offer You

Brilliant culture where everyone is valued and included creating a fun, working environment, a place where collaborative working is welcomed
Competitive Pay and Generous Pension
28 Days Holiday plus Bank Holidays
Investment in your learning and development
Riverside Rewards to help with the cost of living with great deals at some big name brands such as Specsavers, Tui, Halfords, M & S, Sainsbury’s
Extensive induction programme to set you up for success
Opportunities for growth, development and career advancement
Opportunities to give back to the community and take part in volunteering days and charity events
Annual Star awards to reward and recognise the fantastic contributions of our people
Modern office space with private parking
Free hot drinks

Are you ready to make a difference?
If you're ready to take on a rewarding role where you can make a difference, apply via our careers site and upload your CV and a Cover Letter explaining why you're the perfect fit for this position. We look forward to welcoming you to the Riverside Housing Association family!

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Apply today and join us in enhancing the everyday lives of our customers!

Recruitment Process
Two stage process to include Group Assessment Centre followed by Competency Based Interview for successful candidates.

Apply Now

Refine Your Search

customer service advisor jobs in maghull, msy

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor - 6+ Month Contract

Customer Service Assistant / Pin Technician

Customer Service Assistant Over 18

Customer Service Advisor

Customer Service Advisor

Customer Service Representative (German-speaking)

One Stop - Customer Service Assistant

Customer Service Advisor

Discover related jobs

I want to receive the latest job alerts for customer service advisor in maghull, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected