Client advisor Work, Jobs in Castlereagh, Ant (with Salaries)

Customer Service Advisor
Solarfix NI Ltd —Glengormley
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
Quick apply
7d
Service Advisor
Mervyn Stewart —Belfast
- Up to £33,000 a year
- Full-time
- Social media management
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
Recruiter - 360 Volume - Contingent Workforce Solutions Team
Alexander Mann Solutions —Belfast
- Full-time
- Hybrid work
- Recruiting
- Organisational skills
- Communication skills
5d
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)
l'Oréal —Belfast
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
5d
Manager - Microsoft Power Platform - AI & Data - Technology Consulting - Belfast
EY —Belfast
- Engineering
- English
- Analysis skills
- Employee discount
1d
Private Client Tax Associate Partner
Sumer NI —Belfast
- Hybrid work
- Business development
- Mentoring
- Organisational skills
Quick apply
Transaction Tax Advisory - Associate Director (Belfast)
Grant Thornton —Belfast
- Full-time
- Supervising experience
- Team management
- Mentoring
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Management
- Salesforce
- Annual leave
Quick apply
Senior Consultant - Intelligent Automation Consultant - AI & Data - Technology Consulting - Belfast
EY —Belfast
- Management
- Engineering
- English
- Employee discount
Contract - Cloud Engineer - Belfast
Deloitte —Belfast
- Hybrid work
- Software development
- Financial services
Contract - Senior Full Stack Developer - Belfast
Deloitte —Belfast
- Hybrid work
- Software development
- Financial services
Contract - Senior Full Stack Developer (Expert) - Belfast
Deloitte —Belfast
- Hybrid work
- AWS
- Software development
- Financial services
Data Engineering Lead (SVP)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance programme
Call Advisor, Connect 24 - 2 nights on, 4 nights off
Radius Housing —Holywood
- £27,254 - £30,034 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health & wellbeing programme
Quick apply
7d
Customer Support Advisor
Randox Laboratories —Crumlin
- 8 hour shift
- Communication skills
2h
Lamborghini Sales Executive
Charles Hurst —Belfast
- £25,000 a year
- Customer service
- Presentation skills
- Communication skills
- Annual leave
Quick apply
4d
Recruiter - Professional Services - Contingent Workforce Solutions Team
Alexander Mann Solutions —Belfast
- Full-time
- Hybrid work
- Recruiting
- Organisational skills
- Communication skills
5d
2027 Advisory Graduate Programme - Belfast
Grant Thornton —Belfast
- Full-time
- Engineering
- Research
- Analysis skills
1d
Lead People Partner - Technology
M-KOPA —Belfast
- Full-time
- Remote
- Team management
- Human resources
23h
Corporate Simplification Manager/Associate Director
KPMG —Belfast
- Weekend availability
- Business development
- Mentoring
- Recruiting
- Relocation assistance
- Annual leave
6d

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Customer Service Advisor

Solarfix NI Ltd
Glengormley

Quick apply

Job details

Permanent | Full-time
£28,000 a year
7 days ago

Benefits

Free parking
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Customer service
Mobile applications
Microsoft Office Suite
Technical support
AS Level
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Pay: £28,000.00 per year

Job Title: Customer Service Administrator

Reporting to: General Manager

In addition to your salary, you will receive:
Private healthcare for employees and family
Free on-site car parking
32 days holiday (including statutory holidays)

Location: Office based in Mallusk, Newtownabbey

Working Hours: Monday to Thursday 9am to 5pm, Friday 9am to 3pm

Job Type: Full-Time, Permanent

Overview: At Solarfix, we are experiencing rapid growth and are in search of a dedicated and passionate Customer Service Administrator. This role is essential in enhancing our customers' post-installation experience and driving quality improvements across both domestic and commercial sectors. With over 2000 systems installed across Northern Ireland, our commitment to exceptional customer service is paramount. This role is integral to ensuring that our clients receive prompt and effective resolutions to any technical issues.

Key Responsibilities:

Act as the primary point of contact for customers, addressing and resolving technical issues in a timely and efficient manner.
Collaborate closely with in-house engineers and subcontractors to schedule and manage service calls.
Ensure prompt and effective resolution of product and customer-related snags.
Maintain and update our CRM system throughout all stages of the service process, ensuring accurate record-keeping and closure of service calls upon completion and approval.
Conduct post-installation follow-ups with clients as part of our quality control process.
Handle post-installation administration tasks, including applying for connection agreements with NIE, MCS certificates, and export accounts.
Uphold Solarfix's reputation for excellent customer service, contributing to our continued receipt of 5-star reviews and high client satisfaction.

Training and Development:

Comprehensive training will be provided to the successful candidate upon commencement of employment.

Key Skills and Attributes:

Exceptional problem-solving abilities.
Commitment to delivering on promises and ensuring customer satisfaction.
Ability to thrive in a fast-paced and dynamic environment.
Positive, can-do attitude.
Ability to work effectively under pressure.
Strong communication skills.

Essential Criteria:

Minimum of 5 GCSEs, including Math and English.
At least 2 AS Levels.
1-2 years of experience in a similar customer service role.
Proven ability in a busy and fast-paced work setting.
Excellent time management and organizational skills.
Proficiency in using computers, Microsoft Office applications, and Smartphone Apps.
Self-management and initiative in calendar management.
Strong problem-solving and decision-making

Desirable Criteria:

Experience with CRM systems, preferably Salesforce.
Background in the Solar/Renewable energy sector.
Good geographical knowledge of Northern Ireland.

Why Join Solarfix?

Be part of a growing company in the dynamic solar/renewable energy sector.
Engage in a role that is both challenging and rewarding, with opportunities for personal and professional growth.
Contribute to maintaining and enhancing our reputation for outstanding customer service and satisfaction.
Work in a supportive and collaborative environment that values each team member's contribution.

Pay: £28,000.00 per year

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Application question(s):

Do you live in Northern Ireland and are you able to commute to the office daily?
Please confirm if you have experience in the solar industry?

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

client advisor jobs in castlereagh, ant

Customer Service Advisor

Service Advisor

Recruiter - 360 Volume - Contingent Workforce Solutions Team

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)

Manager - Microsoft Power Platform - AI & Data - Technology Consulting - Belfast

Private Client Tax Associate Partner

Transaction Tax Advisory - Associate Director (Belfast)

Managing Consultant - Software Engineering

Senior Consultant - Intelligent Automation Consultant - AI & Data - Technology Consulting - Belfast

Contract - Cloud Engineer - Belfast

Contract - Senior Full Stack Developer - Belfast

Contract - Senior Full Stack Developer (Expert) - Belfast

Data Engineering Lead (SVP)

Call Advisor, Connect 24 - 2 nights on, 4 nights off

Customer Support Advisor

Lamborghini Sales Executive

Recruiter - Professional Services - Contingent Workforce Solutions Team

2027 Advisory Graduate Programme - Belfast

Lead People Partner - Technology

Corporate Simplification Manager/Associate Director

I want to receive the latest job alerts for client advisor in castlereagh, ant

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