Learning and development coordinator Work, Jobs in Bilston, Wmd (with Salaries)

Helpdesk Coordinator
OCS Group —Birmingham
- Overtime
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4h
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Total Construction Training —Redditch
- £45,000 - £70,000 a year
- Full-time
- Business development
- Presentation skills
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6d
Site Agent / Site Manager
AmcoGiffen —Birmingham
- £45,000 - £55,000 a year
- Full-time
- AutoCAD
- Civil engineering
- Management
- Annual leave
- Life insurance
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10d
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Egis —Birmingham
4h

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Helpdesk Coordinator

OCS Group -
Birmingham

Quick apply

Job details

Permanent
4 hours ago

Qualifications

Supplier ordering
Customer service call handling
Inbound customer enquiry call handling
CAFM software
Facilities management
Project coordination
Microsoft Office Suite
Purchase order creation
Customer support
Customer interaction

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday - 08:00 to 17:00

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

learning and development coordinator jobs in bilston, wmd

Helpdesk Coordinator

Driver LGV Class 1

Business Development Manager - General Manager Designate

Site Agent / Site Manager

CAD Technician (Civils3D)

More jobs to discover

I want to receive the latest job alerts for learning and development coordinator in bilston, wmd

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