Technical support engineer Work, Jobs in Roding (with Salaries)

Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
2d
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
6d
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
9d
Technical Services Engineer
Dr. Martens —London
- Full-time
- Hybrid work
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
1h

Discover related jobs

Based on your search for technical support engineer jobs.

General Catering Assistant
Beacon Academy Trust —Ilford
25 hours per week, 44.8 weeks per year BST Scale 3, Scale Point 5 - 6. The below documents must be read prior to applying for this role and will be factored…
£17,248.99 - £17,495.74 a year
Quick apply
Factory Operative
ML MEAT SUPPLIES LIMITED —London
Prepare and handle raw materials and finished products safely. Support daily production activities within the factory. Reliable, punctual and willing to learn.
£27,000 - £29,000 a year
Quick apply

I want to receive the latest job alerts for technical support engineer in roding

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Senior Engineer, Chiller

Mitsubishi Heavy Industries Air Conditioning Europe -
Uxbridge

Apply Now

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Report writing
Machinery breakdown fault-finding
Engineering
English
Partnership building
Water systems
Technical writing
Customer support
Communication skills
Help desk

Full job description

Job title: Technical Support Senior Engineer, Chiller

Position: Full-time, Permanent

Functional area: Technical

Reporting to: General manager

Location: United Kingdom, Stockley Park, Uxbridge

Working Hours: Monday to Friday – 9am – 5pm (35 hours per week, 1 hour lunch break)

Job Summary:

Technical Support Senior Engineer will carry out various activities related to the support of distributors and partners in territories in charge [*]; which is related to Comfort Chiller, cooperating MHI design/aftersales section and MHIAE sales/aftersales teams and MHI factories under supervision of the section manager.

The job holder will promote new products for distributor’s technical knowledge (creating presentations, organizing product seminars), and do various services for products for customers (providing service on site, commissioning of product). The Senior Engineer is required to continuously improve their comprehension of technical specification of MHI products, and then to promote MHI products. The activities include benchmarking, marketing analysis, product planning, and supporting activity of joint development with European manufacturers.

[*] Europe, CIS (Commonwealth of Independent States)

Main Duties Description:

Technical support to distributors / end users / consultants

Respond to technical inquiries by e-mail or phone without any delays
Investigate the unit troubles/claims by analyzing operation data with utilizing service tool
Visit the site for commissioning / trouble shooting for end users/distributors
Visit distributors’ / customers’ office to provide response(s) to their inquiries/ support their activities
Check the drawing of projects (unit / pipe / electrical installation), setting, and check the operation data
Submit reports for technical supports for site visits
Support spare parts activities for the operation team to improve spare parts delivery
Calculate performance and/or cost-saving benefits
Organize maintenance scheme

Collaborate with European manufacturers to provide solution to enhance the sales of MHI products

Maintain the collaboration with European manufactures (Water Pump, FCU, etc)
Research the Sales solution/Service solution for MHI products
Share the knowledge among the business partners (System design, etc)

Register products to national subsidy schemes, quality certification schemes and other country requirements
Maintain subsidy schemes / certification programs
Arrange and supporting random tests / factory audit accordingly as requested
Research subsidy schemes / certification programs

Prepare MHI technical supports documents (in English and in other European languages)

Propose ideas to improve technical documents for distributors
Create new service tools
Support MTH design section/service section activity

Promote MHI products

Introduce of new products highlighting features and benefits.
Create presentations for distributors / customers
Organize seminars for distributors / customers.
Help Marketing section to create new brochures / leaflets for the territories.

Survey the market information for new products

Benchmark competitors’ new products continuously and making comparisons.
Survey relevant standards / regulations / directives in both EU and GB.
Visit exhibitions to investigate new products / market information.
Attend relevant seminars / meetings relating to heat pump industry associations.

Experience, Knowledge and Skills:

Degree in Engineering or equivalent.

Technical experience within Comfort Chiller, minimum 5 years

Fundamental understanding of water system for cooling and heating

Knowledge of heat pump and water systems
Knowledge of regulations and EU/GB directives related to boilers and/or heat pumps
Knowledge of VRF system/chiller could be beneficial

Strong interpersonal and communications skills

Fluent English, both oral and written
Strong communication skills
Strong problem-solving skills
Multi-tasking
Knowledge of other European language(s) could be beneficial

Prioritising skills
Understanding of customer requirements

Has knowledge of PC (Windows, Word, Excel, PowerPoint, AutoCAD)

Create and carry out presentations.
Analyse operation data of the products.

Business trips across Europe with a short notice will be required

Status to travel Europe without visa is required.

You may be required by the Company to undertake any duties within your skills and capabilities, which the Company considers necessary to meet business needs.

Apply Now

Refine Your Search

technical support engineer jobs in roding

Technical Support Senior Engineer, Chiller

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Store Technology Engineer

1st Line Helpdesk Engineer - Basildon

Customer Success Engineer UK

AI Engineer, Enablement (London)

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

Technical Services Engineer

Discover related jobs

I want to receive the latest job alerts for technical support engineer in roding

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected