Administration & benefits team Work, Jobs in Aberdeen, Abe (with Salaries)

Service Coordinator
Nucore Group Ltd —Aberdeen
- £30,000 - £33,000 a year
- Overtime
- Customer service
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Operations Administrator
SUEZ —Aberdeen
- £27,126.40 a year
- Full-time
- Administrative experience
- IT
2d
HR Advisor UK
WellGear Ltd —Banchory
- £75,000 - £85,000 a year
- Full-time
- Data analysis skills
- No degree
- Human resources
- Free parking
- Referral programme
Quick apply
11d
Bookkeeping, Marketing & Admin Coordinator
Abstitch —Aberdeen
- Part-time
- Microsoft Excel
- Social media management
- Microsoft Office
- Free parking
Quick apply
IMDS Service Excellence Operations Coordinator
Oceaneering —Aberdeen
- Weekend availability
- Microsoft Office
- Bachelor's degree
- Organisational skills
14d
Office Admin Assistant / Accounts
Mains Of Scotstown —Aberdeen
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
Quick apply
7d
Sourcing Analyst
HMH —Aberdeen
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Patient Administrator
Circle Health Group —Aberdeen
- £24,947 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
1d
Service Advisor
Park's Motor Group —Aberdeen
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Project Coordinator
SSE —Aberdeen
- £36,139 - £43,188 a year
- Travel
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
3d
Payroll Administrator
Leiths (Scotland) Ltd —Aberdeen
- Full-time
- Microsoft Excel
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
HR Coordinator - 12 Months Fixed Term
Oceaneering —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
HR Advisor
SES Energy LLC —Aberdeen
- Full-time
- Hybrid work
- Management
- Human resources
- Communication skills
Quick apply
Paraplanner / Experienced Financial Services Administrator
Advanced Financial Planning —Inverurie
- £32,000 - £35,000 a year
- Temporary
- Financial services
- In-person
- Life insurance
Quick apply
2d
Patient Navigator (Receptionist)
One Medical Group —Aberdeen
- £12.71 an hour
- Full-time
- GP surgery experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Hire Controller
Genny Hire Ltd —Inverurie
- Overtime
- Customer service
- English
- Microsoft Office
- Free parking
- Paid training
Quick apply
15h
Commercial Support Analyst
Well-Safe Solutions —Aberdeen
- Part-time
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
10d
Technical Assistant -Sales Support & Development
REDA Energy UK Ltd —Westhill
- £28,000 - £35,000 a year
- Full-time
- Organisational skills
- Free parking
- Life insurance
Quick apply
2d
Business Transformation Associate (KTP Associate)
RGU —Aberdeen
- £33,000 - £38,000 a year
- Temporary
- Doctoral degree
- Master's degree
- Project management
7d
Maintenance Operator
Port of Aberdeen —Aberdeen
- From £34,978 a year
- Full-time
- Maintenance
- Driving
- Organisational skills
- Health & wellbeing programme
- Gym membership
Quick apply
4d

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administration & benefits team jobs near aberdeen, abe

Service Coordinator

Nucore Group Ltd
Aberdeen

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Referral programme
On-site parking

Qualifications

Operations management
Customer service
Administrative experience
Communication skills

Full job description

Service Co-ordinator, Fire, Safety and Security

Job Summary

The Service Coordinator is responsible for organizing, scheduling, and overseeing service operations to ensure efficient delivery of services to clients or customers. This role acts as a central point of communication between customers, service teams, and management, ensuring that service requests are handled promptly, resources are allocated effectively, and customer satisfaction is maintained.

Key Responsibilities

1. Service Scheduling & Coordination

Plan, schedule, and dispatch service technicians or field staff.
Prioritize service requests based on urgency and service level agreements (SLAs).
Monitor daily service activities and adjust schedules as needed.

2. Customer Service & Communication

Act as the primary contact for customer inquiries and service requests.
Provide updates on service status, delays, or changes.
Resolve customer concerns in a timely and professional manner.

3. Work Order Management

Create, track, and close work orders in the system.
Ensure all service documentation is accurate and up-to-date.
Maintain records of service history and customer interactions.

4. Team Coordination

Liaise with technicians, engineers, or service personnel to ensure job completion.
Provide technicians with job details, materials, and instructions.
Support team productivity by ensuring resources are available.

5. Inventory & Resource Management

Track parts, tools, and equipment required for service jobs.
Coordinate with procurement or warehouse teams for stock availability.
Ensure timely delivery of materials to service sites.

6. Compliance & Quality Assurance

Ensure services are delivered in compliance with company policies and regulations.
Monitor service quality and follow up on completed jobs.
Assist in implementing process improvements.

7. Reporting & Administration

Prepare reports on service performance, KPIs, and customer satisfaction.
Maintain databases and service management systems.
Assist with billing, invoicing, and service documentation.

Key Skills & Competencies

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making skills
Attention to detail and accuracy
Ability to work under pressure and meet deadlines
Customer-focused mindset
Proficiency in service management software

Qualifications & Experience

Formal qualifications in Business Administration, Operations Management, or related field (preferred but not always required)
Proven experience in a coordination, administrative, or customer service role
Experience in service-based industries (e.g., HVAC, healthcare, IT services, logistics) is an advantage
Familiarity with scheduling and dispatch systems

Working Conditions

Office-based with frequent communication via phone and email
May require occasional overtime or shift work depending on service demands
Interaction with field staff and clients regularly

Key Performance Indicators (KPIs)

Response and resolution time for service requests
Customer satisfaction scores
Service completion rates
Schedule adherence and efficiency
Accuracy of documentation and reporting

Job Types: Full-time, Permanent

Pay: £30,000.00-£33,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

administration & benefits team jobs in aberdeen, abe

Service Coordinator

Operations Administrator

HR Advisor UK

Bookkeeping, Marketing & Admin Coordinator

IMDS Service Excellence Operations Coordinator

Office Admin Assistant / Accounts

Sourcing Analyst

Patient Administrator

Service Advisor

Project Coordinator

Payroll Administrator

HR Coordinator - 12 Months Fixed Term

HR Advisor

Paraplanner / Experienced Financial Services Administrator

Patient Navigator (Receptionist)

Hire Controller

Commercial Support Analyst

Technical Assistant -Sales Support & Development

Business Transformation Associate (KTP Associate)

Maintenance Operator

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