Customer service host Work, Jobs in Aberdeen (with Salaries)

Customer Service Host
ABM —Dyce
- Part-time
2d
Customer Service Host
ABM UK —Dyce
- Part-time
- Communication skills
- Employee discount
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2d

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Customer Service Host
ABM —Dyce
Security: If required assist in Central Search at peak times and undertake access control. Handle varied passenger queries and assist with general way finding.
2d
Customer Service Host
ABM UK —Dyce
Support: Online chat or telephone service for urgent support in a crisis. Security: If required assist in Central Search at peak times and undertake access…
Quick apply
2d

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Customer Service Host

ABM -
Dyce

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Job details

Part-time
2 days ago

Qualifications

UK GDPR
First aid
General Data Protection Regulation (GDPR)
Venue crowd management
Security
Aviation passenger services
Front-of-house security duties

Full job description

Description

LOCATION: Aberdeen Airport

SHIFT PATTERN: VARIOUS, 20 hours per week

PAY RATE: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

Main Duties & Responsibilities:

Check-in passenger queue management and flow control including management of queuing systems.

Assist with management of passenger flow within the departure lounge, International Walkway, Arrivals and gate areas as directed.

Security: General preparation of passengers prior to entering the Security Area.

Security: If required assist in Central Search at peak times and undertake access control.

Handle varied passenger queries and assist with general way finding.

Assist the Passenger With Reduced Mobility service as required.

Communicate and report to the Terminal team any operational issues or events, failed service levels, asset or facility issues and inadequate provision of flight information.

Assist, as directed by the Airport Duty Manager, during any periods of irregularity.

Exercise general vigilance around the Terminal building.

Promote use of self-service check-in kiosks.

Log and manage the lost and found office while on shift, logging items, ensuring they are secure and returning them to their owner and taking payments.

Ensure all kiosk and common use check-in equipment is serviceable and where required engage with support contractor.

First Aid (Training will be provided).

Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation).

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