CanDo Laundry Services is looking for a motivated Production Supervisor to join our team at Unit 4, Kenfig Industrial Estate, Port Talbot, SA13 2PE.
This is a full-time, permanent role paying £13.75 per hour, working 40 hours per week. Shifts may include 8 or 10-hour shifts, Monday to Friday, with overtime and weekend availability required when needed.
This is a great opportunity for either an experienced supervisor or a senior operator who is ready to take the next step into leadership. You will help lead and motivate production operators, maintain workflow, support training, monitor output, and help ensure daily production targets and health and safety standards are met.
We are looking for someone who is reliable, practical, willing to learn, and able to lead by example in a busy production environment. Full training and development support will be provided.
This role is based on site only. Remote work is not available.
CanDo Laundry Services is an equal opportunities employer.
Job Description
Job Title: Production Supervisor
Department: Production
Reports to: Operations Manager
Location: Unit 4, Kenfig Industrial Estate, Port Talbot, SA13 2PE
Employment Type: Full-time, Permanent
Hours: 40 hours per week. Shifts may include 8 or 10-hour shifts, Monday to Friday, with overtime and weekend availability when required.
Rate of Pay: £13.75 per hour
Role Purpose
The Production Supervisor is responsible for supporting the day-to-day running of the production floor, ensuring that work is completed safely, efficiently, and in line with customer, quality, and operational requirements.
The role involves leading and motivating production operators, maintaining workflow, supporting training, monitoring output, achieving daily production targets, and ensuring health and safety and cleanliness standards are maintained.
This is a hands-on supervisory role suitable for either an experienced supervisor or a senior operator ready to move into leadership. Full training and support will be provided to help the successful candidate develop their supervisory and management skills.
Key Responsibilities
Production Supervision
- Support the day-to-day running of the production floor.
- Lead, motivate, and support a team of production operators.
- Allocate work and help maintain workflow across the production area.
- Monitor production activity to ensure work is completed safely, efficiently, and to the required standard.
- Support the achievement of daily production targets and KPIs.
- Help oversee the start-up and shut-down of shifts.
- Identify and escalate production delays, quality issues, staffing concerns, or equipment problems.
- Support the smooth handover of information between shifts and departments where required.
Team Leadership and Training
- Lead by example and promote positive standards of conduct, attendance, timekeeping, and teamwork.
- Support employees with day-to-day questions, training, and safe working processes.
- Help train new and existing employees on production tasks, machinery, procedures, and
Company standards.
- Encourage team members to work safely, efficiently, and respectfully.
- Support supervisors, managers, and HR with basic people-related matters where required.
- Raise concerns relating to performance, conduct, attendance, or welfare to the appropriate manager.
Productivity, Quality and KPIs
- Monitor production output and support the achievement of daily KPIs.
- Encourage employees to work at pace while maintaining quality and accuracy.
- Identify issues affecting productivity, workflow, or quality and report them promptly.
- Support continuous improvement by suggesting practical ways to improve production processes.
- Help ensure customer items are processed correctly and in line with Company standards.
- Support accurate recording of production information where required.
Health, Safety and Cleanliness
- Promote and maintain safe working practices across the production area.
- Ensure employees follow health and safety procedures, PPE requirements, and safe systems of work.
- Support good housekeeping, hygiene, and cleanliness standards.
- Report hazards, near misses, accidents, equipment faults, or unsafe working practices promptly.
- Ensure machinery is used only by trained employees and in line with Company procedures.
- Support a safe start-up and shut-down process for shifts.
Communication and Teamwork
- Communicate clearly with production operators, managers, and other departments.
- Provide updates on workflow, staffing, production issues, and operational concerns.
- Work closely with colleagues to support production requirements and customer service.
- Maintain a professional and respectful approach when dealing with employees, managers, and colleagues.
- Support a positive team culture and encourage cooperation across the production floor.
Person Specification
Essential
- Previous experience in a production, laundry, warehouse, manufacturing, cleaning, hospitality, or similar hands-on environment.
- Strong willingness to learn and develop supervisory skills.
- Leadership qualities and ability to lead by example.
- Reliable, punctual, and professional.
- Able to work in a busy, physically active production environment.
- Able to support, motivate, and communicate with a team.
- Able to follow Company policies, procedures, and instructions.
- Basic computer literacy, including email, spreadsheets, or production systems.
- Able to understand and operate machinery once trained.
- Good attention to detail.
- Able to remain calm and practical when dealing with day-to-day production issues.
- Able to work full-time on site at Unit 4, Kenfig Industrial Estate, Port Talbot, SA13 2PE.
Desirable
- Previous supervisory, team leader, senior operator, or training experience.
- Experience monitoring production targets or KPIs.
- Experience supporting shift start-up or shut-down processes.
- Experience training or supporting new employees.
- Previous experience in an industrial laundry or textile environment.
- Basic understanding of workplace health and safety.
- Experience using production records, spreadsheets, or operational systems.
Skills and Behaviours
- Practical and hands-on.
- Reliable and accountable.
- Positive and willing to learn.
- Confident communicating with a team.
- Able to lead by example.
- Fair, respectful, and consistent.
- Calm under pressure.
- Organised and able to prioritise.
- Good attention to detail.
- Safety-conscious.
- Team-focused and supportive.
- Able to follow instructions and encourage others to do the same.
- Professional in conduct and communication.
Key Working Relationships
- Production Manager
- Operations Manager
- Production operators
- Other supervisors and team leaders
- Maintenance team where required
- Transport team where required
- Customer services team where required
- HR, where required
Performance Measures
Performance in this role may be assessed against:
- Production output and achievement of daily KPIs.
- Quality and accuracy of work completed by the team.
- Team attendance, timekeeping, and working standards.
- Effectiveness of communication and shift handovers.
- Safe working practices and compliance with health and safety procedures.
- Cleanliness and housekeeping standards.
- Successful support and training of employees.
- Ability to maintain workflow and respond to day-to-day production issues.
- Teamwork, conduct, and leadership behaviours.
- Compliance with Company policies and procedures.
General Duties
- Carry out reasonable duties as requested by management.
- Support different production areas depending on business needs.
- Attend training, meetings, briefings, and reviews as required.
- Maintain good standards of personal conduct and communication.
- Report issues that may affect safety, quality, production, staffing, or customer service.
- Support improvements to production processes, standards, and team performance.
- Maintain confidentiality and handle Company and employee information appropriately.
Company Expectations
All employees are expected to:
- Work safely and follow all Company procedures.
- Treat colleagues, managers, customers, and visitors with respect.
- Attend work reliably and on time.
- Maintain good standards of conduct and communication.
- Take responsibility for the quality of their work.
- Support the Company’s commitment to quality, teamwork, accountability, and continuous improvement.
- Comply with Company policies and procedures, including those relating to health and safety, conduct, confidentiality, data protection, equality, and attendance.
Please visit our company website for more information
