End user support engineer i Work, Jobs in Accrington, Lan (with Salaries)

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
IT Support Apprentice
QA Apprenticeships —Keighley
- £16,500 a year
- Maintenance
- Computer networking
- Organisational skills
- Free parking
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
IT Infrastructure Engineer
Vix Technology —Manchester
- £40,000 - £50,000 a year
- Full-time
- Google Suite
- APIs
- Communication skills
- Employee assistance programme
Quick apply
Onsite Desktop Engineer
Capgemini —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
6d
Onsite Desktop Engineer
Capgemini Sogeti —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
6d
IT Engineer
Westinghouse Electric Company —Preston
- Computer Science
- Employee assistance programme
- Life insurance
1d
QA Engineer
Zellis —Manchester
- Master's degree
- Analysis skills
- Agile
- Annual leave
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Training & development
- Employee assistance programme
Project Planner
Rolls-Royce SMR —Manchester
- £50,600 - £66,465 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
Software Engineer
Gamma —Manchester
- Full-time
- No experience needed
- AWS
- Mentoring
- Annual leave
- Employee discount
Quick apply
Infrastructure Engineer
Sterling Computers Corporation —Manchester
- Full-time
- Travel
Quick apply
Platform Software Engineer
Thomason Digital Engineering —Manchester
- £52,000 - £64,000 a year
- Computer Science
- Software troubleshooting
- Engineering
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Cloud IAM Support Engineer
Capgemini —Manchester
- Hybrid work
Senior QA Engineer
Betfred —Birchwood
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
Quick apply
CDE Specialist
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
Senior Test Engineer - D365
AO World —Bolton
- APIs
- Free parking
- Employee discount

I want to receive the latest job alerts for end user support engineer i in accrington, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Biometrics Match
Bradford

Quick apply

Job details

Permanent | Full-time
£30,000 - £50,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Azure
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
System design
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
VoIP
Virtualisation
Ticket management systems
Mentoring
DNS
Agile
Customer support
Customer interaction
Leadership
Microsoft Azure
Active Directory
Help desk

Full job description

Full‑time Permanent Leeds Salary dependent on experience

An established and growing IT Managed Service Provider is looking for a 2nd / 3rd Line IT Support Engineer to join their expanding support team. This is a customer‑facing role where you’ll support a wide range of clients, resolve technical issues across varied environments, and play a key part in delivering high‑quality service.

You must be confident speaking with customers, comfortable managing multiple tickets, and able to build strong stakeholder relationships. If you enjoy working in a fast‑paced MSP environment and want genuine progression, this role will suit you.

Your Background

Experience working for an IT Managed Service Provider
Strong customer‑focused approach
Comfortable working with ticketing systems, SLAs and KPIs
Able to manage your workload and communicate clearly with clients

The Role

Provide technical support to clients via phone, remote tools, and onsite visits
Take ownership of faults and work requests through to resolution
Troubleshoot issues across workstations, servers, networks, telephony and cloud services
Keep customers updated throughout the lifecycle of their ticket
Escalate issues where required using agreed procedures
Support the wider team to ensure SLAs are met and service quality remains high
Contribute to the design and delivery of modern systems and solutions
Mentoring or helpdesk leadership experience is desirable but not essential

Skills & Experience

Windows 10/11 end‑user support
Windows Server 2016/2019/2022/2025
Core server technologies:
Active Directory
Group Policy
DHCP
DNS
Exchange Server
Networking: switch/router/firewall configuration
Virtualisation: Hyper‑V and Broadcom
Backup technologies
Antivirus / EDR / spam filtering
Telephony (VoIP)
Knowledge of Microsoft 365, Azure and cloud technologies (desirable)
Passed MS‑900 or another modern Microsoft exam (MD‑102, MS‑102, MS‑700, MS‑721) or willingness to pass one within 6 months

Agile Working

Flexible working options available and open to discussion.

Benefits

Competitive salary based on experience
Relaxed, friendly office environment and strong work‑life balance
Profit share scheme
Investment in training and certifications
Pension scheme
20 days holiday + bank holidays (increasing annually up to 25)
Free onsite parking
Clear career progression opportunities
Access to mentoring, formal training and self‑development pathways

Keywords (for search visibility)

IT Support, 2nd Line, 3rd Line, Second Line, Third Line, IT Engineer, MSP, Managed Service Provider, Service Desk, Helpdesk, IT Support Engineer, Infrastructure Engineer, Microsoft 365, M365, Azure, Intune, Windows Server, Active Directory, Group Policy, DHCP, DNS, Exchange, Hyper‑V, Virtualisation, VoIP, Firewalls, Networking, Leeds IT Jobs, Yorkshire MSP, Technical Support, IT Technician, Escalation Engineer, Cloud Support, IT Services.

Job Types: Full-time, Permanent

Pay: £30,000.00-£50,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

end user support engineer i jobs in accrington, lan

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

Senior IT Engineer

IT Support Engineer I, IT Services

IT Support Apprentice

Technical Support Engineer

EUC Engineer

IT Infrastructure Engineer

Onsite Desktop Engineer

Onsite Desktop Engineer

IT Engineer

QA Engineer

Infrastructure Engineer

Project Planner

Software Engineer

Infrastructure Engineer

Platform Software Engineer

Cloud IAM Support Engineer

Senior QA Engineer

CDE Specialist

Senior Test Engineer - D365

I want to receive the latest job alerts for end user support engineer i in accrington, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected