1st line support Work, Jobs in Adlington, Lan (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
IT Service Desk Analyst
M Group —Bootle
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
4d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
SCHOOL APPLICATIONS OFFICER
Lancashire County Council —Preston
- £40,777 - £46,142 a year
- Full-time
- Communication skills
- School
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Operations Performance Support - 6 months Fixed Term Contract
Royal Mail Group —Bolton
- £26,801 a year
- Full-time
- Microsoft Powerpoint
- Bar
- Analysis skills
- Annual leave
9d
Customer Case Manager
ENWL —Preston
- £35,000 - £38,500 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
1st Line Support Engineer
razorblue Careers —Salford
- £26,500 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
2d
Service Desk 1st Line IT Analyst
Amey Ltd —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
Quick apply
2d
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
Payroll Projects Senior Assistant
ITV —Manchester
- £35,000 - £40,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Travel
- Accounting
10d
Networking Engineer
Fourteen IP Communications —Wigan
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Hotel
- Travel
- Mentoring
- Free parking
- Sick pay
Quick apply
Operational Support Officer (AO)
Building Safety Regulator —Bootle
- £28,499 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Annual leave
- Sick pay
11d
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
ATTENDANCE OFFICER
Lancashire County Council —Garstang
- £32,061 - £36,363 a year
- Part-time
- School

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IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
IT service management
Service restoration
Continuous improvement
Technical writing
Application support
Cybersecurity
Communication skills

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

1st line support jobs in adlington, lan

IT Support Engineer (1st Line)

IT Service Desk Analyst

Applications Support Analyst

SCHOOL APPLICATIONS OFFICER

Technical Support Advisor 2nd Line Telco

Engineer II, Digital Services Remote Operations

Customer Support Technician (1st Line Support)

1st Line Support Analyst

Help-Desk support analyst (1st line)

Operations Performance Support - 6 months Fixed Term Contract

Customer Case Manager

1st Line Support Engineer

Service Desk 1st Line IT Analyst

1st Line Support Engineer

1st line Service Desk Agent

Payroll Projects Senior Assistant

Networking Engineer

Operational Support Officer (AO)

CDD Analyst

ATTENDANCE OFFICER

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