Senior credit Work, Jobs in Alcester, War (with Salaries)

Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Senior Financial Crime Investigator, Business Banking
Monzo —Birmingham
- £31,100 - £39,350 a year
- Weekend availability
- Remote
- Mentoring
- Leadership
- Banking
6d
Credit Officer - SME
Lloyds Banking Group —Birmingham
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
- Communication skills
Accounts Payable Assistant - 12 month FTC
Pinsent Masons —Birmingham
- Full-time
- Computer literacy
- Communication skills
Credit Controller
GroundUp Property Group Limited —Coventry
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
5d
Senior Credit Officer - Mid Markets
Lloyds Banking Group —Birmingham
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
- Communication skills
3d
Credit Control Manager (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
5d
Credit Control Manager
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Gym membership
Quick apply
Finance Officer
United By 2022 —Birmingham
- £27,000 a year
- Part-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Work from home
- Sick pay
Quick apply
9d
Senior Finance Manager
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Leadership
- Employee discount
5d
Junior Legal PA
Fieldfisher —Birmingham
- Full-time
- Microsoft Office
- Travel
- Typing
- Work from home
Assistant Retail Property Analyst
Signet —Birmingham
- Full-time
- Communication skills
- Employee discount
Specialist Mortgage Broker - NEED CeMap or MAQ to apply 2 yrs advising needed
Access Mortgage Solutions —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Basic maths
- Financial services
- In-person
- Free parking
- Paid training
Quick apply
4d
Senior Credit Strategy Analyst
Secure Trust Bank —Solihull
- £62,000 a year
- Hybrid work
- No degree
- Annual leave
2d
Senior Enterprise Risk Manager
Secure Trust Bank —Solihull
- Hybrid work
- Communication skills
- Banking
- Annual leave
11d
Senior Buyer
WHS Plastics —Birmingham
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
Quick apply
Regional Lead - Direct Relationship Management - Midlands
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Customer service
- Business development
- Team management
Finance Systems Integration Manager (SAP Business One), any UK
HH Global —Birmingham
Product Owner
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Employee discount
Account, Purchase & Commerce Administrator | Experienced Bookkeeper With Payroll
Isaac H Grainger —Cradley Heath
- £14 - £15 an hour
- Part-time
- CRM software
- English
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
4d

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Head of Corporate Operations

Focus Group -
Birmingham

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

senior credit jobs in alcester, war

Head of Corporate Operations

Senior Financial Crime Investigator, Business Banking

Credit Officer - SME

Accounts Payable Assistant - 12 month FTC

Credit Controller

Senior Credit Officer - Mid Markets

Credit Control Manager (Client Finance - Birmingham)

Credit Control Manager

Finance Officer

Senior Finance Manager

Junior Legal PA

Assistant Retail Property Analyst

Specialist Mortgage Broker - NEED CeMap or MAQ to apply 2 yrs advising needed

Senior Credit Strategy Analyst

Senior Enterprise Risk Manager

Senior Buyer

Regional Lead - Direct Relationship Management - Midlands

Finance Systems Integration Manager (SAP Business One), any UK

Product Owner

Account, Purchase & Commerce Administrator | Experienced Bookkeeper With Payroll

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