Support analyst Work, Jobs in Alcester, War (with Salaries)

Digital Forensics Laboratory Team Leader
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Computer Science
- Computer literacy
- Analysis skills
- Free parking
- Store discount
Quick apply
Commercial Executive (Graduate / Trainee)
Just Go Holidays —Cheltenham
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Employee discount
Quick apply
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
4d
Data Reporting and Insights Analyst
NFU Mutual —Stratford-upon-Avon
- £45,000 - £55,000 a year
- Full-time
- Annual leave
- Employee discount
10d
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
3d
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Operational Governance Senior Analyst
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Data and Performance Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Annual leave
- Employee discount
5d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Threat Intelligence Analyst
National Grid —Warwick
- Hybrid work
- Analysis skills
- AI
- Communication skills
9d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- SharePoint
- Free parking
- Life insurance
Quick apply
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
Business Analyst with current eDV Security Clearance
Zest Intelligence Limited —Cheltenham
- From £75,000 a year
- Full-time
- Management
- Analysis skills
- Agile
- Paid training
- Annual leave
Quick apply
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
7h
Business Change Opportunities
GCHQ —Cheltenham
- £43,083 - £68,745 a year
- Mentoring
- In-person
- Communication skills
- Annual leave
- Flexible schedule
7d

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Digital Forensics Laboratory Team Leader

CCL Solutions Group Ltd
Stratford-upon-Avon

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Store discount
Cycle to work scheme
Flexitime
Company pension
Company events
Private medical insurance
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Computer Science
Computer literacy
Quality management
Performance management
Analysis skills
Bachelor's degree
Organisational skills
Computer skills
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Job Title:

Digital Forensics Laboratory Team Leader

Location:

Stratford upon Avon

Department/Division:

Digital Forensics

Main Purpose/Job Summary:

To manage, coach and monitor all aspects of the Digital Forensics Lab performance in conjunction with your line manager, HR and the Forensic Case Team. Act as first line support for a dedicated team of DF Analysts.

Oversee and model company behaviours to maximise team motivation and performance to high levels of precision and efficiency.

Conduct examinations of exhibits and follow the associated processes.

Main Duties & Responsibilities:

Other duties may be assigned.

Same as Analysts with the addition of the following responsibilities:

· Lead and motivate team members and Analysts across the Laboratory to perform to the best of their ability

· Assist with basic HR tasks, monitoring and provide feedback within one-to-one reviews

· Lead on initial and ongoing training and competency delivery

· Lead on large-scale and ongoing customer-facing project delivery

· Assign case work to analysts and utilise CCL systems to effectively and proactivity manage caseloads to maintain efficiency, ensure deadlines are maintained and identify and address bottlenecks

· Dip sample analysts output to ensure all quality and policy requirements are met

· Monitor and address any challenges that may affect productivity and have an impact on the customer

· Manage relevant aspects of CCL’s ISO standards and ensure that current processes and documentation are up to date and are adhered to

· Actively liaise with Forensic Case Team to ensure maximum performance and ensure that customer requirements are met

· Maintaining a safe, secure and legal work environment; developing personal growth opportunities for staff

· Accomplish results by communicating job expectations; planning, resourcing, monitoring, appraising, coaching, counselling

· Develop, coordinate and apply policies, procedures and overall quality standards

· Scope new customer cases and projects; writing quotations and proposals for new opportunities

· Maintain quality of service by leading on quality and customer service standards; resolving quality and customer service issues and recommending improvements

· Contribute to Lab performance and maintaining technical skills with managing a small caseload

Required Skill Set & Experience:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Experience working as a practitioner or leader in digital forensics

· Previous people management experience

· Sound understanding of current ACPO guidelines, ISO17025 and the FSR Code of Practice

· Ability to develop, motivate, inspire and lead people to achieving their maximum potential

· Previous experience using leading industry standard tools

· Ability to work independently and make sound and reasoned judgements

· Sound analytical and interpretation skills

· Ability to work with precision, accuracy with high attention to detail

· Excellent communication skills

· Excellent planning and organisational skills

· Experienced user off computers and technology, and comfortable learning a wide range of software and systems

Education:

Degree level qualification (2:2 or above) BSc in IT, Computer Science or Digital Forensics is desirable

Core Role Competencies:

Personal Attributes

· Positive ‘can do’ attitude

· Confident communicator at all levels

· Team player

· Ability to work under pressure

· Conscientious and reliable

· Solution focused

Competencies (some or all of these MAY be assessed during the process)

· Job Knowledge

· Effective Communication

· Leadership

· Management Ability

· Partnership Working

· Personal Awareness

· Personal Effectiveness

· Problem Solving

· Respect for Diversity

· Service Delivery

· Team Working

Other Role Requirements:

· Minimum 5 years UK residency

· Full driving licence

· Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

General Statement:

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Data Protection

In applying for a role you acknowledge that your personal data is necessary to consider you for the advertised role. Your information will be processed in accordance with the CCL Group Privacy Notice and retained for a maximum period of 12 months

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Referral programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in alcester, war

Digital Forensics Laboratory Team Leader

Commercial Executive (Graduate / Trainee)

Data and IT Support Administrator

Data Reporting and Insights Analyst

Service Desk Analyst

1st / 2nd Line IT Support Analyst

Graduate Technical Business Analyst, Insurance Products, Birmingham

Operational Governance Senior Analyst

Data and Performance Administrator

ICT Support Analyst - Birmingham

IT Service Desk Analyst

Threat Intelligence Analyst

Service Desk Analyst / IT Support Help Desk Technician

Graduate Technical Business Analyst, Birmingham

Service Desk Analyst

Business Acceptance Analyst

Telematics Service Desk Analyst

Business Analyst with current eDV Security Clearance

eCommerce Project Manager

Business Change Opportunities

I want to receive the latest job alerts for support analyst in alcester, war

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