It support technician Work, Jobs in Aldergrove, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
IT in Operational Technologies Specialist
Airbus Belfast Limited —Belfast
- Full-time
- Project management
- IT
Local IT Support Technician
Fieldfisher —Belfast
- Full-time
- IT
- In-person
- Communication skills
Senior IT Support Engineer
Flanagan Flooring Distributors —Saintfield
- Full-time
- Computer Science
- Sales
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Support Technician
NAVANTIA UK —Belfast
- Full-time
- Spanish
- Windows
- Office experience
Quick apply
9d
IT Support Engineer
Viper Computer Systems —Dungannon
- £26,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SharePoint
- Free parking
Quick apply
14d
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Full-time
- Remote
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
8d
Support Technician (Triage)
Almac Group —Craigavon
- Full-time
- Customer service
- Windows
- Microsoft Office
1d
Technical Support Specialist
Randox Laboratories —Antrim
- Monday to Friday
- Bachelor's degree
- Quality control
- Travel
IT Support Analyst
3173 —Belfast
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
Customer Support Technician
Applied Systems UK —Belfast
- Full-time
- Customer service
- Military
- Salesforce
- Annual leave
- Flexitime
IT Technical Support Specialist
Omexom UK —Belfast
- Communication skills
IT Support Engineer
Eurolaser technologies —Belfast
- £120 - £150 a day
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5h
Technical Support Engineer (Entry Level / Graduate)
iManage —Belfast
- Full-time
- Computer Science
- Windows
- SQL
- Annual leave
- Flexible schedule
Quick apply
Technical Support Specialist
Versant Media —Belfast
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Salesforce
Quick apply
13d
IT Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
2d
Telecom Support Engineer
Simplicity Group LTD —Belfast
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
- Free parking
- Referral programme
Quick apply
6d
Apprentice IT Technician
Browne —Cookstown
- £21,000 a year
- Full-time
- English
- Analysis skills
- Travel
Quick apply
Tech Lounge Expert - Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- English
- Continuous improvement
- In-person
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year
8 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

it support technician jobs in aldergrove, ant

Telematics Support Advisor

IT in Operational Technologies Specialist

Local IT Support Technician

Senior IT Support Engineer

IT Support Technician

IT Support Engineer

Technical Support Engineer II

Support Technician (Triage)

Technical Support Specialist

IT Support Analyst

Customer Support Technician

IT Technical Support Specialist

IT Support Engineer

Technical Support Engineer (Entry Level / Graduate)

Technical Support Specialist

IT Service Desk Analyst

Telecom Support Engineer

Apprentice IT Technician

Tech Lounge Expert - Associate

IT Helpdesk Analyst Tier 1

I want to receive the latest job alerts for it support technician in aldergrove, ant

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