Processing associate Work, Jobs in Aldershot, Ham (with Salaries)

Payment Operations Associate
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- Full-time
- Continuous improvement
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- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
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Anthropologie Service and Selling Manager (12 Month FTC) - Guilford, UK
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Payment Operations Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
8 days ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Pivot table analysis
Financial reconciliation support
Continuous improvement
Accounting
Organisational skills
Pivot tables
Finance and accounting experience
Communication skills
Banking
AAT
Analytics
Account reconciliation

Full job description

Payment Operations Associate

“Be at the Heart of Every Transaction”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

Delivering excellent customer outcomes starts with getting the fundamentals right. Our Payment Operations team plays a vital role in ensuring customer payments, reconciliations and operational processes are completed accurately, efficiently and securely every day.

This role is based in Basingstoke and will require attendance in the office five days per week during the probation period to support onboarding and the development of role competency. Upon successful completion of probation and achievement of full competency, the role will transition to a hybrid working pattern of three days in the office and two days working from home.

The role and what you’ll lead and deliver:

We're looking for a Payment Operations Associate to join our growing team. This is an excellent opportunity for someone with experience in payments, reconciliations or financial operations who enjoys working with data, solving problems and maintaining high standards of accuracy.

You'll work across our Savings, Property, Omni and Treasury business lines, helping to ensure payments are processed correctly, controls are maintained and customers receive a seamless experience.

Payments Processing

Process inbound and outbound payments accurately and within agreed service levels.
Complete daily payment activities across multiple business areas.
Ensure all payment instructions meet internal procedures and regulatory requirements.
Investigate and resolve payment exceptions, returned payments and processing errors.

Reconciliations & Controls

Perform daily and monthly reconciliations across bank accounts and internal systems.
Investigate and resolve reconciliation discrepancies.
Operate key controls, maintain accurate audit trails and escalate issues where required.
Support effective risk management through adherence to operational procedures and controls.

Stakeholder Support & Continuous Improvement

Respond to customer and internal operational queries within agreed service levels.
Support change initiatives, testing activities and system enhancements.
Identify opportunities to improve processes, controls and operational efficiency.
Maintain accurate procedures and contribute to knowledge sharing across the team.

What you’ll bring:

Essential

Experience working within a high-volume payments, reconciliation or financial operations environment.
Advanced Excel skills, including formulas, lookups and pivot tables, with the ability to manage and analyse large datasets.
Experience using General Ledger or Finance systems, with a sound understanding of debits, credits and transaction matching.
Strong attention to detail, analytical thinking and problem-solving capability.
Excellent organisational skills with the ability to manage competing priorities effectively.
A customer-focused approach and strong verbal and written communication skills.
A proactive mindset, high levels of integrity and the confidence to identify and escalate issues appropriately.
A willingness to learn, adapt and support continuous improvement initiatives.

Desirable

Experience working within a banking or financial services environment.
Awareness of Consumer Duty principles and financial services regulation.
Studying towards an AAT qualification or similar.
Currently studying towards AAT or an equivalent professional qualification.

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

processing associate jobs in aldershot, ham

Payment Operations Associate

Customer Care Associate

Team Member

Associate Case Processing Manager (Line Management position)

Customer Service Associate UK

Associate Noise and Vibration Engineer

MULTIFUNCTIONAL SALES ASSOCIATE (15 hours, Guildford)

Packing orders

Lab Logistics Operative

Background Screening & Vetting Associate

Associate Application Analyst

(MEDGREENREV) Laboratory Technician in Geoarchaeology and Palaeoecology

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Full-Time Associate

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Anthropologie Service and Selling Manager (12 Month FTC) - Guilford, UK

Associate Dean (Research and Innovation) - Faculty of Health and Medical Sciences

I want to receive the latest job alerts for processing associate in aldershot, ham

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