Freight forwarding Work, Jobs in Amesbury, Wil (with Salaries)

Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
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WALKER LOGISTICS LTD —Hungerford
- From £27,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply

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Customer Experience Coordinator

Lionel Hitchen -
Andover

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Job details

Qualifications

Microsoft Word
Import/export documentation
Customer service call handling
Microsoft Outlook
Stakeholder liaison
ERP systems
Logistics
ERP software
Microsoft Office Suite
BRC Global Standard
Dangerous goods
Data entry
BRCGS standards
Customer support
Customer interaction
Communication skills
Supply chain customer service
FDA regulations

Full job description

Reports to: Customer Experience Manager
Job grade: B

Job Purpose

The successful candidate will:

Process orders, contracts, quotations, e-mail and telephone requests from designated customers/agencies
Be the main point of contact for key customer/agency enquiries, liaising with them regularly and informing them on the status of their orders, including despatch
Enter quote requests on the quotation database
Arrange transport with UK Distribution Partner(s)
Comply with all Company Policies, Procedures and BRC requirements
Have hands-on preparation of paperwork for export consignments
Check shipment paperwork
Input shipment details onto the computer system
Book collections / deliveries with freight forwarders
Deal with invoicing letters of credit and all allied documentation

Essential criteria for this position are:

Excellent working knowledge of MS Office (Word, Excel, Outlook)
Excellent communication skills with friendly and professional telephone manner
Accuracy, precision, attention to detail
Comprehensive process knowledge of internal order management, UK delivery processes and worldwide export delivery processes
IMDG/ADR awareness
Sound experience in Exports with an emphasis on Dangerous Goods
A knowledge of international courier systems
An understanding of Freight Forwarding

Desirable criteria for this position are:

A knowledge of Exporting to the USA, producing FDA and 10 + 2 documentation
Knowledge of ERP systems and Forecasting
IATA in date training (or ability to gain within 6 months)

Lionel Hitchen will always acknowledge your application, if you haven’t heard from us within 72 hours, there might be a problem in your application coming through our server. We haven’t ignored you, call reception on 01962 760815 to let us know that your application has been sent.

Please note that you must be eligible to work in the UK to apply for any of our positions.

Apply Now

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freight forwarding jobs in amesbury, wil

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