Business to business technical support Work, Jobs in Appleton Thorn, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
LED Lighting Technical Support Specialist
Ultraleds —Manchester
- £32,000 a year
- Full-time
- CAD
- Customer service
- Presentation skills
- Free parking
- Employee discount
Quick apply
8d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
IT Support Analyst - Permanent / Full time
The Coffee House —Warrington
- £35,000 a year
- Full-time
- Computer Science
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
10d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Technical Advisor - Loading Bays
Miller's Vanguard —Bury
- £40,000 a year
- Full-time
- Microsoft Excel
- In-person
- Free parking
Quick apply
Technical Performance Assistant - Local SEO
Add People —Altrincham
- £25,000 - £27,000 a year
- Full-time
- Data analysis skills
- In-person
- AI
Quick apply
3d
1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
8h
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
11d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
People Systems Coordinator - Kids Planet Central Support
Kids Planet Day Nurseries —Lymm
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
- Life insurance
Quick apply
8d
Bid Writer
razorblue Careers —Salford
- £30,000 - £35,000 a year
- Hybrid work
- English
- Microsoft Office
- Driving
- Life insurance
Quick apply
Engineering Administrator
Beechdean Manufacturing —Tattenhall
- £28,000 - £30,000 a year
- Full-time
- In-person
- Free parking
- Referral programme
Quick apply
3d
Digital CRM Manager - Temporary
Cotton Traders —Altrincham
- Temporary
- CRM software
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
QA - Device Tester
Radius Limited —Crewe
- Full-time
- Organisational skills
- Software development
- Agile
- Employee assistance programme
Quick apply
8d
Customer Support Technician - Gamma Business
Pragma —Manchester
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Commercial Procurement Assistant - Energy & Natural Resource
Turner & Townsend —Warrington
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
9d
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme

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business to business technical support jobs near appleton thorn, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

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Job details

£28,461.32 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

business to business technical support jobs in appleton thorn, chs

First Line Technical Support

Service Support Team Analyst

LED Lighting Technical Support Specialist

Customer Support – Technical Support Specialist

IT Support Analyst - Permanent / Full time

IT Support Analyst (On Site)

Technical Advisor - Loading Bays

Technical Performance Assistant - Local SEO

1st Line Support Technician

Customer Support Technician - Gamma Business

Sales Coordinator

Operations Specialist Support Team (OSST) HOLMES Indexer

People Systems Coordinator - Kids Planet Central Support

Bid Writer

Engineering Administrator

Digital CRM Manager - Temporary

QA - Device Tester

Customer Support Technician - Gamma Business

Commercial Procurement Assistant - Energy & Natural Resource

Social Value Officer

I want to receive the latest job alerts for business to business technical support in appleton thorn, chs

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