Helpdesk Work, Jobs in Ashburton (with Salaries)

IT Support Assistant
The Eurotech Group Plc —Exmouth
- £26,000 - £30,000 a year
- Full-time
- In-person
- AI
- Free parking
- Bereavement leave
Quick apply
4d
Helpdesk Operator
Emcor —Paignton
- £11,091 a year
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
IT Technician (Apprenticeship)
Felber Creative Agency —Plymouth
- £16,000 - £18,000 a year
- Google Suite
- Maintenance
- In-person
Quick apply
Customer Service Executive
Marqetspace —Exeter
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- Computer skills
- Annual leave
Quick apply
9d
System Development Officer (Payroll) - 37 Hours
Torbay Council —Torquay
- £36,581 - £39,481 a year
- Hybrid work
- Computer literacy
- Writing skills
- Computer skills
Quick apply
4d

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IT Support Assistant
The Eurotech Group Plc —Exmouth
A valid driving licence and access to reliable transport. Set up equipment for new starters and manage user accounts, permissions, passwords and access.
£26,000 - £30,000 a year
Quick apply
4d
IT Assistant
Harris Fowler Ltd —Taunton
Confident in using MS operating systems and MS Office products (Word, Outlook and Excel). The successful candidate will receive training across a variety of…
Quick apply

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IT Support Assistant

The Eurotech Group Plc -
Exmouth

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
4 days ago

Benefits

Free parking
Additional leave
Private dental insurance
Cycle to work scheme
Company pension
Company events
Private medical insurance
Bereavement leave
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Driving Licence
User account provisioning
Microsoft Exchange
Network infrastructure
User account management
IT permissions management
Computer hardware
Application support
Network monitoring
AI

Full job description

EuroTech Group is looking for an IT Support Assistant to join our internal IT team and provide day-to-day technical support across our Devon operations. You will work across office and manufacturing environments, resolving user issues, preparing equipment, supporting business systems and helping improve our technology.

This is a hands-on role in a small team rather than a high-volume call-centre helpdesk. It would suit a practical problem-solver who communicates well, takes ownership of issues through to resolution and wants to develop a broad technical skill set.

Working hours

· Monday to Thursday: 8:00 am to 4:45 pm

· Friday: 8:00 am to 12:30 pm

· Friday afternoons off

Key responsibilities

· Provide first- and second-line support, managing helpdesk requests through to resolution

· Diagnose Windows desktop, laptop, software and wired or wireless connectivity issues

· Set up equipment for new starters and manage user accounts, permissions, passwords and access

· Support Microsoft 365, phones, printers, scanners, label printers and other business hardware

· Support remote access and the computers, business systems and production technology used across the company

· Install, configure and update software, and maintain accurate asset records and technical documentation

· Monitor systems and assist with server, backup and network administration under the Group IT Manager's direction

· Investigate recurring problems, implement lasting fixes and escalate infrastructure issues when appropriate

· Assist with equipment replacements, upgrades, cybersecurity, automation, internal applications and other IT projects

· Liaise with external suppliers and help maintain appropriate security standards

What we are looking for

Essential:

· Previous IT support experience or demonstrable equivalent technical knowledge

· A good working knowledge of Windows, Microsoft 365, desktop hardware, user accounts, software troubleshooting, basic networking and IT security

· Methodical problem-solving and clear, patient communication with technical and non-technical colleagues

· The ability to organise and prioritise your workload, work independently and follow issues through to completion

· Comfort working in both office and manufacturing environments

· A valid driving licence and access to reliable transport

Desirable:

· Windows Server, Active Directory, Exchange, virtual machines or backup systems

· Network switches, routers, firewalls or endpoint security software

· Manufacturing or business systems, or supporting users across multiple sites

· Asset management, network monitoring, automation, scripting or AI tools

You do not need to know every system from day one. We value someone who learns quickly, investigates problems independently and recognises when to escalate.

Development and technology

You will work closely with the Group IT Manager and gain experience beyond day-to-day support through wider improvement projects. Relevant training will be supported, with opportunities to take on more responsibility as your skills grow. We also use AI tools appropriately to investigate problems, automate repetitive work, document systems and develop internal tools; previous AI experience is useful but not essential if you are willing to learn and verify your work.

Applying

Please send us your CV and a short introduction explaining your current experience, the technical problems and systems you have supported, and the areas of IT you would like to develop.

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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helpdesk jobs in ashburton

IT Support Assistant

Helpdesk Operator

IT Technician (Apprenticeship)

Customer Service Executive

System Development Officer (Payroll) - 37 Hours

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