Customer operations team leader Work, Jobs in Ashurst Wood, Sry (with Salaries)

Customer Operations Team Leader
TR Fastenings —East Grinstead
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Area Coach
KFC East Grinstead - London Road —East Grinstead
- Full-time
- Sales
- Team management
- Recruiting
- Employee discount
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Service and Sales Administrator
Scott Combustion —East Grinstead
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
Warehouse Operations Manager
zendbox —Paddock Wood
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
Quick apply
Area Manager
Lucy and Yak —Brighton
- £40,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Sales
- Merchandising
- Research
Team Leader
Mountain Warehouse —Haywards Heath
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Manager, Operational Excellence (PPI)
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
Team Leader - Co-op Uckfield
MRMU COOP LIMITED —Uckfield
- £13.97 an hour
- Overtime
- Supervising experience
- Bakery
- Team management
- Store discount
- Employee discount
Quick apply
Aviation Invoicing Manager
JMC Aviation —Biggin Hill
- Microsoft Powerpoint
- English
- Analysis skills
- Relocation assistance
- Annual leave
HubSpot Manager
Focus Group —Shoreham by Sea
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Service Colleague (Express)
ASDA —Crawley
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
10d
Area Sales Manager
Platform Nine 2025 Ltd —Sussex
- From £32,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Sick pay
Quick apply
Customer Services Team Leader (2C-GPR Sutton Area)
Govia Thameslink Railway —London
- Weekend availability
- Customer service
- Maths
- Communication skills
- Annual leave
- Employee discount
Subscription & Loyalty Lead
Nespresso —Crawley
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
1d
Visitor Welcome & Retail Manager (Permanent, Full-time)
Borde Hill Garden —Haywards Heath
- £28,470 a year
- Weekend availability
- Merchandising
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
Commercial Operations Specialist - Data
Air Partner —Gatwick Airport
- £40,000 a year
- CRM software
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for customer operations team leader in ashurst wood, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer operations team leader jobs near ashurst wood, sry

Customer Operations Team Leader

TR Fastenings
East Grinstead

Quick apply

Job details

Full-time
£36,000 - £38,000 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales
Sales management
Customer service
Stakeholder liaison
Microsoft Office Suite
Performance management
Team management
Staff training
Management reporting
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills
Category C Licence

Full job description

Who we are

At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.

From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.

We’re looking for a driven and dynamic Customer Operations Team Leader to contribute to our continued success on a permanent basis.

The role will be based at our East Grinstead site (RH19 1XZ). The role is 37.5 hours per week 08:30 – 17:00 Monday – Thursday and 08.30 – 15.45 on a Friday.

For the first 6 months the role will be fully office based. Upon completion of a probation period, this will be reviewed with the possibility of going hybrid.

The Role

Reporting to the Customer Operations Manager we are looking for someone to deliver excellent customer service, to take responsibility for the day to day running of the Contract Sales department, to lead, motivate, and develop the team.

As a Team Leader, you will be responsible for supporting the day-to-day operations, leading a team to achieve performance targets, and creating a positive and productive working environment.

Key Tasks

· Lead, coach, and motivate the team to achieve individual and departmental objectives.

· Conduct one-to-one meetings, performance reviews, probation reviews, return-to-work meetings, and wellbeing discussions.

· Manage attendance, absence, performance, capability, and disciplinary matters in line with company policies.

· Identify training needs, develop employees, and deliver inductions and mandatory training.

· Plan workloads and monitor team performance to meet operational and customer service targets.

· Support recruitment activities, including shortlisting, interviewing, onboarding, and training new employees.

· Manage key customer accounts, resolve escalations, and maintain high standards of customer service.

· Liaise with customers and internal teams to ensure successful delivery of ongoing business and projects.

· Monitor sales performance, drive revenue growth, maintain profit margins, and manage pricing reviews for key accounts.

· Produce management reports, communicate business updates, and support continuous improvement initiatives.

· Ensure compliance with company policies, procedures, health and safety requirements, and key performance indicators, including stock reduction targets

· Manage price review projects on key accounts

· Understand how Vendor Managed Inventory (VMI) accounts operate, and the responsibilities & requirements involved to ensure these are managed effectively to avoid line-stop situations.

The Candidate

We are looking for an experienced and ambitious team leader who is passionate about achieving outstanding results and driving high performance. You will have previous experience managing a sales team and be motivated to lead by example, inspiring others to be the best they can be. A strong focus on process and compliance is essential, with the ability to ensure work is completed accurately and consistently while maintaining high standards across the team.

The ideal candidate will possess excellent decision-making and problem-solving skills, along with exceptional verbal and written communication abilities. You will be customer-focused, committed to delivering service excellence, and confident in handling customer queries and escalations professionally. Experience coaching, developing, and supporting team members through regular feedback, training, and performance management is important, as is the confidence to lead and facilitate monthly sales meetings.

Good working knowledge of Microsoft Office applications, including Word, Excel, Teams, and Outlook, is required, while experience with Microsoft Dynamics 365 (D365) would be advantageous.

If you are interested, know of someone who might be or have any queries, please contact:

[email protected]

To apply for this role, kindly send your CV and specify the position you are applying for to the above email.

Job Types: Full-time, Permanent

Pay: £36,000.00-£38,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Experience:

Team management: 1 year (required)
Sales: 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in East Grinstead

Quick apply

Refine Your Search

customer operations team leader jobs in ashurst wood, sry

Customer Operations Team Leader

Area Coach

Academy Operations Team Leader

Head of Corporate Operations

Service and Sales Administrator

Warehouse Operations Manager

Area Manager

Team Leader

Senior Manager, Operational Excellence (PPI)

Global Head of Supply Chain

Team Leader - Co-op Uckfield

Aviation Invoicing Manager

HubSpot Manager

Customer Service Manager

Service Colleague (Express)

Area Sales Manager

Customer Services Team Leader (2C-GPR Sutton Area)

Subscription & Loyalty Lead

Visitor Welcome & Retail Manager (Permanent, Full-time)

Commercial Operations Specialist - Data

I want to receive the latest job alerts for customer operations team leader in ashurst wood, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected