Quality team Work, Jobs in Auchtertool, Fif (with Salaries)

Care Navigator/Administrator
NHS Scotland —Kirkcaldy
- Full-time
- Customer service
- Front desk
- IT
- Annual leave
14d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Project/Account Manager
RHT Group —Dunfermline
- From £40,000 a year
- Overtime
- Analysis skills
- Project management
- Travel
- Free parking
- Employee assistance programme
Quick apply
Retail Senior Sales Assistant
Bayne's the Family Bakers —Kirkcaldy
- £13.42 an hour
- Part-time
- Supervising experience
- Bakery
- IT
- Employee discount
Face to Face Fundraiser - Contractor
Local Hospice Lottery —Kirkcaldy
- From £70,000 a year
- Full-time
- Hospice
- Communication skills
- Flexible schedule
Quick apply
Weekend Hygiene Operator (Food Manufacturing, BRCGS Environment)
Nairn's Oatcakes —Edinburgh
- £18.98 - £20.55 an hour
- Weekend availability
- Travel
- Construction experience
- In-person
- Gym membership
- Bereavement leave
Quick apply
Intercity Bus and Coach Driver - Kirkcaldy
Ember —Kirkcaldy
- £15.50 - £17.36 an hour
- Full-time
- Driving
- Annual leave
- Referral programme
Quick apply
2d
Recycling Operations Manager
Binn Group —Glenfarg
- £40,000 - £50,000 a year
- Full-time
- Heavy lifting
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Content & Social Media Co-Ordinator
Two Skies Ltd —Burntisland
- £15.38 an hour
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
Personal Assistant, 2 High Street, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Annual leave
4d
Assistant General Manager
Fever-Tree —Edinburgh Airport
- £34,000 - £38,000 a year
- Full-time
- Serving
- Bar
- Supervising experience
- Employee discount
Quick apply
Quality & Compliance Manager
Equans —Kirkcaldy
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Care Assistant
HC-One - Chapel Level —Kirkcaldy
- £13.50 - £14.00 an hour
- Annual leave
- Employee assistance programme
Quick apply
Production Associate
Raytheon —Glenrothes
- Full-time
- Assembly
- Organisational skills
- Communication skills
- Sick pay
Health and Safety Advisor
Defence Equipment and Support —Dunfermline
- £36,000 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Employee discount
11d
Governance and Compliance Officer
Viewpoint Housing Association —Edinburgh
- £40,687.92 a year
- Day shift
- Hybrid work
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
Laundry Assistant
NHS Scotland —Kirkcaldy
- £26,696 - £28,988 a year
- Call to connect
- Communication skills
- Annual leave
13d
Sign Installer
Premier Engraving & Signs (Scotland) Ltd —Glenrothes
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
Absence Management Officer – UK & Ireland
State Street —Edinburgh
- Full-time
- Analysis skills
- Human resources
- Organisational skills
13d

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Care Navigator/Administrator

NHS Scotland -
Kirkcaldy

Apply Now

Job details

Permanent | Full-time
14 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Front desk
IT
Communication skills

Full job description

Care Navigator / Administrator

Full-time - Permanent

See Hours below

Working Hours 37.5 hours per week.

The successful candidate will work 7.5 hours per day, Monday to Friday. Shifts will be scheduled between Practice opening hours of 08:00 and 18:00 and may vary according to service requirements.

Are you a confident communicator with excellent customer service skills and a passion for helping people?

Path House Medical Practice is looking for an enthusiastic and motivated Care Navigator to join our friendly and supportive team. Serving approximately 17,300 patients, we are a busy, forward thinking practice committed to delivering high quality patient care.

About the Role

A Care Navigator is the vital first point of contact for patients accessing our services. Working in a fast paced environment you will help patients access the right care, from the right person, at the right time.

Please note that a significant proportion of this role involves telephone work. Successful candidates will spend much of their working day answering a high volume of patient calls, assessing patients needs, booking appointments and ensuring patients are directed to the most appropriate member of the healthcare team.

Applicants should be confident communicators with an excellent telephone manner and the ability to remain professional, compassionate and efficient in a busy environment.

The role requires excellent communication skills, empathy, sound judgement and the ability to maintain strict confidentiality.

Key Responsibilities

Answering and managing incoming patient calls
Booking, rearranging and cancelling appointments over the phone using clinical software
Greeting and booking in patients at reception
Booking, rearranging and cancelling appointments using clinical software
Assessing patient needs and signposting to the most appropriate clinician or service
Processing repeat prescription requests

About You

You will:

Have an excellent telephone manner and strong customer service skills
Enjoy communicating with people and be comfortable spending much of the day on the telephone
Demonstrate empathy, professionalism and discretion
Be able to work calmly and effectively in a busy environment
Have good IT skills and the ability to learn specialist GP systems
Work well both independently and as part of a team Experience in a healthcare, reception, customer service or administrative role would be advantageous but is not essential.

Experience of EMIS and Docman would be beneficial, although full training will be provided.

What We Offer

A supportive and friendly team environment

· NHS Pension Scheme · Generous annual leave entitlement

The opportunity to make a real difference to patient care within your local community

Please forward your CV along with covering letter to:

Karen Ritchie, Assistant Practice Manager

Path House Medical Practice

7 Nether Street

Kirkcaldy, KY1 2PG

[email protected]

Closing Date: Friday 21st August 2026

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

quality team jobs in auchtertool, fif

Care Navigator/Administrator

IT Technician

Project/Account Manager

Retail Senior Sales Assistant

Face to Face Fundraiser - Contractor

Weekend Hygiene Operator (Food Manufacturing, BRCGS Environment)

Intercity Bus and Coach Driver - Kirkcaldy

Recycling Operations Manager

Content & Social Media Co-Ordinator

Personal Assistant, 2 High Street, Perth

Assistant General Manager

Quality & Compliance Manager

Care Assistant

Production Associate

Health and Safety Advisor

Governance and Compliance Officer

Customer Service Coordinator

Laundry Assistant

Sign Installer

Absence Management Officer – UK & Ireland

I want to receive the latest job alerts for quality team in auchtertool, fif

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