Apprentice Work, Jobs in Aylesham, Ken (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Dover
- £23,151.50 a year
- Hybrid work
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Apprentice
KwikFit —Canterbury
- £16,505.60 - £22,392.32 a year
- Full-time
- School
- Employee discount
6d
Trainee Welder Fabricator
A&G Structures —Ramsgate
- Full-time
Solicitor Apprentice Pathway Programme
Kingsfords —Ashford
- No experience needed
- Business development
Store Assistant
Toolstation —Herne Bay
- £12.87 an hour
- Part-time
- Customer service
- Employee discount
1h
Trainee Accountant
McCabe Ford Williams (Ashford) —Ashford
- Full-time
- English
- Maths
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Customer Service Advisor Apprenticeship
Calex UK —Folkestone
- Full-time
- Computer literacy
- Travel
- Communication skills
Apprentice Equine Groom (Manston Riding Centre)
KEITS —Ramsgate
- Travel
- In-person
- School
Early Years Apprentice
Kent College —Canterbury
- £13,728 a year
- Part-time
- Childcare
- School
- Free parking
Digital Campaign Executive Apprentice
QA Apprenticeships —Sittingbourne
- £22,000 - £25,000 a year
- Full-time
- Hybrid work
- Communication skills
Optical Assistant Apprentice
Specsavers —Margate
- £8.20 - £12.91 an hour
- Weekend availability
- Customer service
- Maths
- Travel
- Free parking
- Employee discount
Apprentice Nursery Assistant
Kiddiwinx ltd —Folkestone
- Experience working with children
- In-person
- Teaching
Quick apply
2d
Office Administrator Apprentice
BrettGroup —Sheerness
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Hotel Receptionist
Stade Court Hotel —West Hythe
- From £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
3d
Senior Health Care Assistant, Deal Kent
Nellsar Careers —Deal
- £14.05 an hour
- Weekend availability
- Vital signs
- Management
- Care plans
- Paid training
- Annual leave
Quick apply
Administration Assistant Apprentice - St Nicholas CE Primary Academy
St Nicholas CE Primary Academy —New Romney
- From £8 an hour
- Part-time
- Microsoft Word
- English
- Maths
Quick apply
2d
Activities Coordinator, Deal Kent
Nellsar Careers —Deal
- £13 an hour
- Part-time
- Paid training
- Annual leave
Quick apply
Line Chef
The Oyster Bed —Whitstable
- Up to £27,400 a year
- Part-time
- Cleaning
- In-person
- Guest services
- Free parking
- Store discount
Quick apply
4d
Apprentice Sales Advisor
Graham Plumbers Merchant —Blean
- £8.40 - £9.20 an hour
- Full-time
- Customer service
Quick apply
8d
Dental Nurse Apprenticeship
Skills4Group —Sittingbourne
- £18,497.40 a year
- Computer literacy
- No experience needed
- Patient care

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IT Service Desk Apprentice

QA Apprenticeships -
Dover

Apply Now

Job details

Apprenticeship
£23,151.50 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Word
Technical troubleshooting
Desktop support
GCSE
User account provisioning
Ticket management
Microsoft Office Suite
Information security
User account management
Database administration
Analysis skills
Computer hardware
Technical support incident logging
Organisational skills
Technical writing
Customer support
Application support
Communication skills
Intune
Mobile devices

Full job description

Start your career in IT Support with Dover District Council!

You will deliver first and second line technology support for the Council. First line will be through a service desk function and second line through investigation, use of tools, and detailed knowledge.

Responsibilities:

Ensuring availability of services to staff, councillors and residents
Setup, securing, deployment and support of endpoint devices (laptops, desktops, mobile phones/tablets)
Keeping assets up-to-date on systems such as equipment register, Intune
Supporting line of business applications
Keeping software on endpoint devices up-to-date, prioritising updates to software versions with known vulnerabilities
Troubleshooting and resolving issues on endpoints, servers, audio video equipment, telephony and other technology used by staff and Councillors
Log and keep support tickets up-to-date. Creating knowledge articles to share knowledge with other support staff when needed
Implementing IT changes that have been approved via change control process
Keep databases of software and assets up-to-date
Proactively monitoring consoles in Microsoft 365, in an attempt to resolve issues early
Creating, configuring and removing user accounts and attributed systems such as telephony
Administer databases, including SQL and Oracle

Desirable skills:

Basic understanding of information technology principles, including computer hardware, software, mobile devices, networking and cloud-based services
Understanding of customer service principles and the importance of providing a high-quality support service
Knowledge of cyber security best practices, including password management, data protection and information security
Awareness of IT Service Management processes, including incident, request and change management
Excellent communication skills, both verbal and written, with the ability to explain technical information to non-technical users
Strong customer service skills with a positive and professional approach
Good problem-solving and analytical skills with the ability to investigate and resolve technical issues
Ability to prioritise workload effectively and manage competing demands
Competent in the use of Microsoft Office applications, including Outlook, Word, Excel and Teams
Ability to work independently and as part of a team
Good organisational skills with attention to detail and accuracy
Ability to maintain confidentiality and handle sensitive information appropriately
Willingness to learn new technologies and develop technical knowledge

The following experience would also be beneficial:

Experience of using computer hardware, software and mobile technologies in an educational, voluntary, personal or work environment
Experience of providing customer service or support to users, customers or colleagues
Experience of working collaboratively as part of a team
Experience of managing and completing tasks to agreed deadlines
Experience of troubleshooting technical issues and identifying practical solutions

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: Shifts of either 8am - 4pm, 9am - 5pm or 10am - 6pm.

We offer a comprehensive employee benefits package, including:

22 days annual leave plus public holidays
A flexible working environment that encourages a good work-life balance
Health and wellbeing support
Local Government Pension Scheme (LGPS)
A remote working policy with the option of home/hybrid working (dependant on role)
Continued professional development

As well as access to the following:

Free access to Vita Health Group employee assistance programme
Free eye test and contribution towards glasses when required for Visual Display Unit (VDU) use
Benenden Healthcare membership
Cycle2Work scheme
Civil Service Sports Council (CSSC) membership
Store discounts with Vivup employee benefits
Leisure Center discounted corporate membership
Additional Voluntary Pension Contributions (AVCs)
Low emission car lease scheme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

apprentice jobs in aylesham, ken

IT Service Desk Apprentice

Apprentice

Trainee Welder Fabricator

Solicitor Apprentice Pathway Programme

Store Assistant

Trainee Accountant

Customer Service Advisor Apprenticeship

Apprentice Equine Groom (Manston Riding Centre)

Early Years Apprentice

Digital Campaign Executive Apprentice

Optical Assistant Apprentice

Apprentice Nursery Assistant

Office Administrator Apprentice

Hotel Receptionist

Senior Health Care Assistant, Deal Kent

Administration Assistant Apprentice - St Nicholas CE Primary Academy

Activities Coordinator, Deal Kent

Line Chef

Apprentice Sales Advisor

Dental Nurse Apprenticeship

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