Customer service adviser Work, Jobs in Ayrshire (with Salaries)

Customer Service Adviser
North Ayrshire Council —Irvine
- £15.89 - £16.30 an hour
4d
TSB | Customer Service Consultant | Grade B | Branch Banking | Ayr | 12 Month FTC
046 TSB UK —Ayr
- £24,700 a year
- Full-time
- Customer service
- Banking
11d
Customer Service Advisor
Speedy Freight Glasgow —Newton Mearns
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
18h
Apprentice Customer Service Advisor / Bodyshop Administrator
Fix Auto UK Apprentices —Ayr
- From £320 a week
- Full-time
- No experience needed
- In-person
Quick apply
Service Advisor
Vertu Motors —Glasgow
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply

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Customer Service Adviser

North Ayrshire Council -
Irvine

Apply Now

Job details

Permanent
£15.89 - £16.30 an hour
4 days ago

Full job description

Job Summary

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire.gov.uk)

Join our Customer Services team as a Customer Services Adviser, helping residents access a wide range of Council services through telephone, email, social media and web chat. You’ll be part of a busy Contact Centre, providing a high standard of customer care, resolving enquiries, updating systems, and helping customers get the support they need. This is a great opportunity for someone who enjoys working with people, communicates well, and wants to make a positive difference to communities across North Ayrshire.

For more details see the attached Role Profile below.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).

Additional Information

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

Level 1 Disclosure

Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your salary following the commencement of employment. For further information on the Disclosure Scheme please visit Disclosure Scotland - mygov.scot. For further details on North Ayrshire Council’s policy please visit Pre-employment checks (north-ayrshire.gov.uk).

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

In Building – More than 90% of time spent primarily at a single base or location.

This post has been allocated the workstyle: In Building

More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire.gov.uk). If you have any questions on the allocated Workstyle for this post, please ask at interview.

Use of AI in Applications

Applicants may use AI tools to assist with drafting or refining their application. However, AI should only be used to enhance an application and must not replace personal experience or be used to generate content wholly on the applicant’s behalf. Where it is identified that AI has been used to create an application in full or to falsify responses, this will be taken into account within the scoring, and your application may not be progressed.

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customer service adviser jobs in ayrshire

Customer Service Adviser

TSB | Customer Service Consultant | Grade B | Branch Banking | Ayr | 12 Month FTC

Customer Service Advisor

Apprentice Customer Service Advisor / Bodyshop Administrator

Service Advisor

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