Service desk team leader Work, Jobs in Bagshot, Sry (with Salaries)

Service Desk Team Leader
OPUS TECHNOLOGY —Reigate
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
7d
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Computer literacy
- Analysis skills
Quick apply
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
9d
Executive Experience Lead
IFS —Staines-upon-Thames
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
Quick apply
5d
Service Delivery Manager (SDM)- Restaurants
NCR —West London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
8d
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Technology Change Coordinator (12 month FTC)
Allwyn UK —Watford
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d

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service desk team leader jobs near bagshot, sry

Service Desk Team Leader

OPUS TECHNOLOGY -
Reigate

Quick apply

Job details

Permanent | Full-time
£33,000 - £35,000 a year
7 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

CRM software
IT service management
Ticket management
Customer support
Help desk

Full job description

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Make an impact in our Technical Services team

The Service Desk Team Leader role will support the IT Service Desk Manager in overseeing day-to-day service desk activity, maintaining service standards, and helping ensure customers receive consistent, timely and effective support. This role will report into the IT Service Desk Manager and will provide operational oversight across ticket queues, phone call activity, time logging, SLA performance and service trends, ensuring information is reviewed and reported clearly to support service improvement.

Having worked within an MSP environment previously you will be used to working closely and integrating with the wider Technical Services teams plus interaction with new projects team as well.

Opus is looking for an ambitious individual, one who is keen to work with and learn new technologies, supporting many different products and services.

Salary £33-£35k
Hybrid working for a good work/life balance

The talents we are excited to see
You will have the following experience/skills:

Previous experience within an MSP environment working in a Service Desk Team Lead role is preferable
Exposure and familiarisation with Microsoft technologies
Some exposure and familiarisation with connectivity technologies is preferred
Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy
Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all levels
Aligned with the Opus core values

Your exclusive benefits

A comprehensive Private Healthcare and Cash Plan
Pension and life insurance
Enhanced Maternity and Paternity
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Where your values align with ours

Work together to win together
Be brave and think differently
Own it and never give up
Strive to be the best
Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it’s all about bringing people together and creating a more engaging place to work.

If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.

Quick apply

Refine Your Search

service desk team leader jobs in bagshot, sry

Service Desk Team Leader

Customer Support Technician

IT Operations - First Level Transaction Monitoring Associate

Front Office Support Manager

IT & Helpdesk Manager - Panavision London

Executive Experience Lead

Service Delivery Manager (SDM)- Restaurants

End User Computing Analyst

End User Computing Analyst

Technology Change Coordinator (12 month FTC)

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