Gallery & customer services assistant Work, Jobs in Bangor, Gwn (with Salaries)

Gallery & Customer Services Assistant
Beth Horrocks Ltd —Caernarfon
- From £14 an hour
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
Quick apply
8d

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Gallery & Customer Services Assistant
Beth Horrocks Ltd —Caernarfon
Prepare shipments for UK and international customers. Enter sales and orders into Shopify. Answer customer enquiries in person, by telephone and online.
From £14 an hour
Quick apply
8d

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Gallery & Customer Services Assistant

Beth Horrocks Ltd
Caernarfon

Quick apply

Job details

Permanent | Full-time
From £14 an hour
8 days ago

Benefits

Free parking

Qualifications

Hospitality
Customer service
Organisational skills
Communication skills

Full job description

Job Summary

We are looking for a friendly, organised and proactive Gallery & Customer Services Assistant to join our small team. This is a varied role, ideal for someone who enjoys working with people and takes pride in creating a welcoming, well-presented gallery.

You’ll be responsible for helping the gallery run smoothly day-to-day, ensuring visitors receive excellent customer service while supporting online orders, stock management and general gallery operations.

Responsibilities

Customer Service

Welcome visitors and provide a warm, professional experience.
Offer knowledgeable advice on artwork, prints and giftware.
Answer customer enquiries in person, by telephone and online.
Follow up customer enquiries and courtesy calls where appropriate.

Gallery Presentation

Water and care for gallery plants.
Ensure the gallery is clean, tidy and well presented at all times.
Keep display stands, card racks and product displays fully stocked and organised.
Monitor stock levels on the shop floor and replenish as required.

Stock Management

Restock brochures at local visitor locations, including museums, railway stations and other tourism venues.
Replenish carrier bags and packaging materials.
Re-order stock and packaging supplies when required.
Assist with regular stock checks and inventory management.

Sales & Administration

Process customer orders accurately.
Enter sales and orders into Shopify.
Prepare invoices and paperwork where required.
Maintain accurate records of stock and customer orders.

Packaging & Dispatch

Carefully package artwork and gift products to a high standard.
Book courier collections using DelSol (or other courier systems).
Prepare shipments for UK and international customers.

General Duties

Support the smooth day-to-day running of the gallery.
Assist with seasonal displays and merchandising.
Help maintain high standards throughout the gallery.
Undertake other reasonable duties as required, eg. mounting prints.
Assist with social media content, including photographing new artwork, products and gallery displays for Instagram and Facebook.

Person Specification

The ideal candidate will have:

Excellent customer service skills.
A friendly, positive and professional manner.
Good organisational skills and attention to detail.
Confidence using computers and learning new software (Shopify experience desirable but not essential).
The ability to work independently and use initiative.
Good written and verbal communication skills.
A practical, hands-on approach with a willingness to help wherever needed.

Desirable

Fluent Welsh speaker.
Retail, gallery or hospitality experience.
Interest in art, design or North Wales.

Pay: From £14.00 per hour

Benefits:

Free parking

Work Location: In person

Quick apply

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