International operations agent i Work, Jobs in Barkham, Brk (with Salaries)

Operations Agent
DHL —Reading
- Computer literacy
- Administrative experience
- Organisational skills
4d
Customs Clearance Agent
BOLTX LOGISTICS LIMITED —West Drayton
- £25,420.00 - £33,237.54 a year
- Full-time
- Hybrid work
- CRM software
- Data entry
- Organisational skills
Quick apply
8d
International Operations Agent I
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Customer service
- English
- Training & development
- Annual leave
Apprentice Freight Operations Co-ordinator
500 Logistics Limited —Thatcham
- £8.00 - £12.71 an hour
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
7d
Site Agent
Selwood Limited —Guildford
- £52,075 - £58,267 a year
- Microsoft Outlook
- Management
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Operations Coordinator Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Writing skills
- Organisational skills
1d
Freight Forwarder (Multimodal)
FUTURE PRO LOGISTICS LTD —Thatcham
- From £26,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
14h
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Operations Assistant
Serco Leisure Operating Limited —Bisham
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Communication skills
- Annual leave
- Flexible schedule
Sr. Quality Specialist
IQVIA —Reading
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Quality control
Operations Coordinator, Cell & Gene Therapies
UPS —London
- Full-time
- Microsoft Word
- Heavy lifting
- Computer literacy
1d
Associate Representative - Inside Sales
Wesco —Uxbridge
- Full-time
- Computer literacy
- Bachelor's degree
- Travel
Frontline Agent
DHL —Colnbrook
- Microsoft Word
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Sick pay
3d
Data & Insights Manager
Kyowa Kirin International plc —Marlow
- Full-time
- Computer Science
- Bachelor's degree
- AI
AI Sales Executive - Agentic AI Loops
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- AI
Quick apply
Head of Begg x Co
FWB —London
- Full-time
- Management
- Travel
- Leadership
Programme Manager - Serialisation Plus
CHEP —Addlestone
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Budgeting
Product Analyst
Royal Caribbean Group —Weybridge
- Computer Science
- Analysis skills
- Bachelor's degree
Manager, Health Services
Royal Caribbean Group —Weybridge
- Weekend availability
- English
- Travel
- Recruiting
14d
Knowledge Engineer — Knowledge Graph & Agentic Interfaces
IFS —Staines-upon-Thames
- Full-time
- Remote
- AI
Quick apply

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Operations Agent

DHL -
Reading

Apply Now

Job details

4 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Administrative support experience
Administrative experience
Organisational skills
Front desk
Computer skills
Customer interaction
Communication skills

Full job description

Operations Agent

Contract: Permanent
Location: RED Service Centre, Reading, RG2 0RP
Shift Pattern: 10:00 – 19:00

Be the Face of DHL and Deliver Outstanding Customer Service

We are offering an exciting opportunity for a customer‑focused and proactive individual to join DHL as an Operations Agent.

In this important frontline role, you will act as the first point of contact for both internal and external customers, ensuring all enquiries, visits and operational activities are handled professionally and efficiently. You will play a key role in supporting the smooth day‑to‑day running of the Service Centre while delivering an exceptional customer experience at every opportunity.

This is an ideal opportunity for someone who enjoys working in a fast‑paced environment, thrives on problem‑solving and takes pride in providing excellent service.

What You’ll Be Doing

Delivering Excellent Customer Service

Act as the first point of contact for customers contacting or visiting the Service Centre.
Handle enquiries professionally, ensuring all queries are resolved in line with company standards.
Answer incoming calls promptly and provide timely support to customers and colleagues.
Represent DHL in a professional manner to help deliver an outstanding customer experience.

Supporting Service Centre Operations

Provide administrative and operational support to ensure the effective running of the Service Centre.
Manage daily workloads effectively and prioritise tasks to meet operational deadlines.
Respond to problem pieces and coordinate redistribution in accordance with global standards.
Use multiple systems and applications to complete tasks accurately and efficiently.
Act as Service Centre Receptionist when required.

Maintaining High Standards of Compliance

Ensure all activities are completed in line with DHL policies and procedures.
Maintain compliance with Health & Safety, Security and regulatory requirements.
Support a safe, secure and professional working environment at all times.

Who We’re Looking For

A Customer‑Focused and Adaptable Team Player

You are someone who:

Delivers excellent customer service and remains professional under pressure.
Communicates confidently with a wide range of customers and colleagues.
Has strong organisational skills and attention to detail.
Can manage a varied workload and adapt quickly to changing priorities.
Demonstrates DHL's CIS behaviours: Can Do, Passion, Speed and Right First Time.

Skills & Experience

Excellent written and verbal communication skills.
Strong interpersonal and customer service skills.
Good IT skills and confidence using multiple systems.
Administrative experience is desirable.
Experience within logistics or operational environments is advantageous.
GCSE Maths and English (or equivalent).

What This Opportunity Offers You

A varied and customer‑focused role at the heart of Service Centre operations
The opportunity to build operational and customer service experience
Exposure to multiple areas of the DHL operation
Excellent development and career progression opportunities within DHL

Interested in Applying?

If you're passionate about delivering great customer service, enjoy working in a fast‑paced environment and are looking to develop your career with DHL, we'd love to hear from you.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Privacy Notice

DHL International (UK) Ltd acts as a “Data Controller” and, in line with our responsibilities under the General Data Protection Regulations (GDPR), we take data protection very seriously. We collect and use your Personal Information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.

Apply Now

Refine Your Search

international operations agent i jobs in barkham, brk

Operations Agent

Customs Clearance Agent

International Operations Agent I

Apprentice Freight Operations Co-ordinator

Site Agent

Operations Coordinator Monday to Friday

Freight Forwarder (Multimodal)

Bespoke Relocation Manager

Operations Assistant

Sr. Quality Specialist

Operations Coordinator, Cell & Gene Therapies

Associate Representative - Inside Sales

Frontline Agent

Data & Insights Manager

AI Sales Executive - Agentic AI Loops

Head of Begg x Co

Programme Manager - Serialisation Plus

Product Analyst

Manager, Health Services

Knowledge Engineer — Knowledge Graph & Agentic Interfaces

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