Holiday sales and guest experience advisor Work, Jobs in Barnstaple, Dev (with Salaries)

Holiday Sales and Guest Experience Advisor
Braddicks Leisure Ltd —Westward Ho!
- £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
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Holiday Sales and Guest Experience Advisor
Braddicks Leisure Ltd —Westward Ho!
Do you possess the abiity communicate effectively with potential and existing customers whilst under pressure from time to time?
£12.80 an hour
Quick apply
Holiday Sales Advisor / Receptionist
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Holiday Sales and Guest Experience Advisor

Braddicks Leisure Ltd
Westward Ho!

Quick apply

Job details

Permanent | Part-time
£12.80 an hour

Benefits

Free parking
Discounted or free food
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Phone etiquette
Communication skills
Office experience

Full job description

Overview

Braddicks Leisure is seeking an experienced, professional, well-organised Holiday Sales and Guest Experience Advisor to join its holiday bookings and park team.

The successful candidate will be the first point of contact for visitors to our Pier House venue, our holiday park guests and callers providing exceptional customer service and ensuring smooth daily operations.

This role offers an excellent opportunity to utilise your skills within a seasonally busy office environment.

The successful candidate will have a keen eye for detail and strong organisational abilities.

Candidates should be aware that there will be some evening and weekend work required on a rota basis.

Responsibilities

Welcome visitors and guests in a courteous and professional manner
Responding to potential and current customer calls and emails regarding booking our holiday accommodation and converting these into confirmed bookings.
Being the first point of contact for any incoming phone calls, redirect as necessary, and take accurate messages
Handle incoming and outgoing correspondence, including emails and postal mail and parcel delivery.
Maintain organised records through data entry and filing systems
Assist with general administrative tasks such as photocopying, scanning, and filing
Utilise Microsoft Office Suite for various administrative functions
Support team members with administration duties to ensure efficient office operations

Experience

Previous experience of working in a sales, holiday/travel agency or similar role.
Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook) etc
Experience of using RMS accommodation booking system or similar would be advantageous.
Strong organisational skills with the ability to multitask effectively
Excellent phone etiquette and communication skills are essential
Demonstrated ability to work independently and as part of a team in what can be a busy work environment

Job Types: Part-time, Permanent

Pay: £12.80 per hour

Benefits:

Discounted or free food
Free parking
On-site parking

Ability to commute/relocate:

Westward Ho! EX39: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you prepared to work some evenings, weekends including bank holidays on a rota basis?
Do you possess the abiity communicate effectively with potential and existing customers whilst under pressure from time to time?

Experience:

working within a similar role: 4 years (required)

Work Location: In person

Quick apply

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