Administrator/ receptionist Work, Jobs in Basingstoke, Eng (with Salaries)

GP Receptionist
Crown Heights Medical Centre —Basingstoke
- £13.45 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Bereavement leave
Quick apply
10d
FULL TIME RECEPTION – WITH SHARED SECRETARIAL DUTIES
Albin and Co Ltd —Reading
- From £23,000 a year
- Full-time
- Accounting
- Organisational skills
- IT
Quick apply
Part-Time Medical Receptionist/Administrator
Chapel Row Surgery —Reading
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
3d
Nursery Administrator
Henley Day Nursery —Henley on Thames
- From £16,785.60 a year
- Part-time
- Microsoft Word
- Childcare
- Microsoft Excel
- Paid training
- Annual leave
Quick apply
5d
Receptionist (Part-time)
EQ Care —Whitchurch
- £4,956 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
11d
Bank Receptionist
Spire Healthcare —Farnham
- 8 hour shift
- Customer service
- Front desk
- Communication skills
- Annual leave
School Receptionist & Administrator - The Hill Primary School
Reading Borough Council —Reading
- £19,017 - £20,624 a year
- Part-time
- Microsoft Excel
- IT
- School
5d
Administrator/Receptionist
The Castle Practice —Ludgershall
- From £12.81 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Annual leave
Quick apply
7d
General Practice Receptionist/Administrator
Green Meadows Surgery —Ascot
- £12.71 an hour
- Part-time
- Administrative experience
- IT
- Typing
- Free parking
Quick apply
7d
Receptionist/Administrator
Greenshaw Learning Trust —Crowthorne
- £10,054 - £10,685 a year
- Part-time
- Administrative experience
- School
- Employee assistance programme
10d
Senior Receptionist/Administrator (Patient Services Team)
Merrow Park Surgery —Guildford
- £13.00 - £14.50 an hour
- Part-time
- Administrative experience
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Receptionist
Bupa —Farnham
- £13.30 an hour
- Weekend availability
- Customer service
- Front desk
- School
- Employee discount
- Gym membership
Quick apply
Administrator & Receptionist - Part Time (Weekends)
Inspire Neurocare —Farnborough
- £13.33 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
13h
Receptionist
Caring Homes Group —Liss
- £12.71 an hour
- Full-time
- Front desk
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Medical Receptionist
Horndean Surgery —Waterlooville
- From £12.75 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
6d
Patient Services Administrator - Part Time
Salus Medical Services —Farnborough
- £12.71 an hour
- Part-time
- GP surgery experience
- English
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
Care Assistant
All Care —Wallingford
- £15.61 an hour
- Part-time
- No experience needed
- English
- Travel
- Paid training
- Employee assistance programme
Quick apply
13d
Care Assistant part time (Evenings)
Right at Home | Reading & Wokingham District —Reading
- £14.75 - £22.13 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
Care Assistant Part Time (Days)
Right at Home | Reading & Wokingham District —Winnersh
- £14.75 - £22.13 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
Care Assistant evenings
Right at Home Mid Hampshire —Winchester
- £13.20 - £21.00 an hour
- Part-time
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
22h

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GP Receptionist

Crown Heights Medical Centre -
Basingstoke

Quick apply

Job details

Full-time
£13.45 an hour
10 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Transport links
Bereavement leave
Sick pay

Qualifications

Customer service
Infection prevention & control
English
Microsoft Office
Administrative experience
Organisational skills
Front desk
Typing
Phone etiquette

Full job description

JOB TITLE: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: Reception Manager

HOURS: 37.5

Job Summary:

As the first point of contact for our patients, you will play a vital role in delivering excellent front line service. You'll be working within a supportive but fast paced team, managing a variety of essential tasks, including:

· Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team. This will also involve updating patients records, managing documentation and supporting daily practice operations.

.Handling inbound and outbound calls, booking appointments and signposting patients appropriately

· Project a positive and friendly image to patients and other visitors, either in person or via the telephone

· Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

.Assisting with prescription requests and liaising with clinical staff to ensure timely processing

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Patient Services Manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Working at the Front Desk to meet and greet patients, and deal with queries they may have
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning
Monitoring of stationery and other supplies
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Additional Responsibilities

You may be requested to undertake the following additional activities as negotiated with the Reception Manager:

Working Enhanced Access sessions on Saturdays 9-5pm

About you

We’re looking for someone who is:

Resilient and calm under pressure
Quick-thinking and able to multitask in a fast-moving environment
A confident communicator with excellent interpersonal skills
Organised, reliable, and able to maintain confidentiality at all times
Experienced in a similar role, preferably within a healthcare setting or another busy reception environment

Familiarity with clinical systems (e.g., EMIS or SystmOne) is an advantage, but training will be provided for the right candidate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people’s needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.

Job Types: Full-time, Permanent

Pay: £13.45 per hour

Benefits:

Bereavement leave
Company events
Company pension
Health & wellbeing programme
Sick pay
Transport links

Experience:

Customer service: 3 years (required)
receptionist: 3 years (required)
NHS : 2 years (preferred)
Call Handling: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Basingstoke RG21 (required)

Work Location: In person

Quick apply

Refine Your Search

administrator/ receptionist jobs in basingstoke, eng

GP Receptionist

FULL TIME RECEPTION – WITH SHARED SECRETARIAL DUTIES

Part-Time Medical Receptionist/Administrator

Nursery Administrator

Receptionist (Part-time)

Bank Receptionist

School Receptionist & Administrator - The Hill Primary School

Administrator/Receptionist

General Practice Receptionist/Administrator

Receptionist/Administrator

Senior Receptionist/Administrator (Patient Services Team)

Receptionist

Administrator & Receptionist - Part Time (Weekends)

Receptionist

Medical Receptionist

Patient Services Administrator - Part Time

Care Assistant

Care Assistant part time (Evenings)

Care Assistant Part Time (Days)

Care Assistant evenings

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