Installation supervisor Work, Jobs in Basingstoke, Ham (with Salaries)

Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
2d
Installation Supervisor
Selwood Limited —Reading
- Overtime
- Management
- Annual leave
- Employee discount
Quick apply
Senior Technical Manager
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Customer service
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Site Agent
Selwood Limited —Guildford
- £52,075 - £58,267 a year
- Microsoft Outlook
- Management
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Installation Operative
Selwood Limited —Reading
- Weekend availability
- Travel
- Construction experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Yardsperson / Relief Driver
Selwood Limited —Eastleigh
- £46,782 a year
- Annual leave
- Employee assistance programme
Quick apply
8d
Deployment Specialist
ICE - Industrial Cleaning Equipment —Andover
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
Quick apply
Senior MEP Site Manager
Kier Group —Winchester
- Full-time
- Management
- Electrical experience
- Continuous improvement
Trainee Water Management Operative
WJ UK —Reading
- Up to £14 an hour
- Weekend availability
- Maintenance
- Travel
- Cleaning
- Health & wellbeing programme
- Gym membership
Quick apply
2d
Data Centre Supervisor
ONNEC Group —Farnborough
- £40,000 - £46,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Assistant Site Manager
Taylor Wimpey —Warfield
- Management
- Sales
- Customer service
- Annual leave
- Employee discount
8d
Project Manager (DSEAR)
RSE —Basingstoke
- Engineering
- Contracts
- Electrical Engineering
- Employee discount
Site Supervisor
AmcoGiffen —Theale
- Full-time
- Civil engineering
- Management
- Continuous improvement
- Life insurance
Quick apply
SERVICE COORDINATOR/SCHEDULER-FULL TIME
Bi-Fold Rolfe Limited —Winchester
- Up to £28,000 a year
- Full-time
- Analysis skills
- Computer skills
- In-person
- Annual leave
- Sick pay
Quick apply
5d
Engineering Supervisor
JLL —Reading
- Engineering
- Continuous improvement
- Communication skills
9d
Test Engineer I
Legrand Group —Reading
- Remote
- Schematics
- Engineering
- Maintenance
- Annual leave
Quick apply
Electrical Supervisor (Maintenance)
Platinum Facilities Maintenance Services —Maidenhead
- £55,000 - £60,000 a year
- Overtime
- Customer service
- Supervising experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Electrical Maintenance Engineer
Atlas Workplace Services —Farnborough
- Up to £50,000 a year
- Customer service
- Organisational skills
- In-person
Quick apply
9d
Warehouse Technician - Lighting x2
Midwich Group —Bracknell
- Microsoft Word
- Forklift
- Warehouse experience
- Free parking
- Employee assistance programme
HVAC Engineer - Basingstoke
City Facilities Management (UK) —Basingstoke
- £48,656 a year
- Full-time

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Service Desk Administrator - Saturday & Bank Holiday only

Retail-FCL -
Basingstoke

Quick apply

Job details

Part-time
From £13.50 an hour
2 days ago

Benefits

Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Report generation
Customer service
Stakeholder liaison
Financial report writing
Technical support
IT support
Customer support
Customer interaction
Network monitoring
Help desk

Full job description

Service Desk Administrator - Saturday and Bank Holidays only.

Retail-FCL

We specialise in retail banking and particularly optimisation of ATM networks and their associated systems.

Our mission is to apply our extensive knowledge combined with latest technology such as Robotic

Process Automation, AI and Machine Learning to deliver benefit to our customers.

We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash.

Without any affiliations to other organisations we are able to bring a clear, independent and original thinking analysis to projects.

We have been established since 2012 and are PCI compliant and also a Carbon Neutral business.

The purpose of the role is to ensure the monitor and manage the smooth running of the ATM network. Provide efficient and accurate reporting. To maintain high levels of professionalism to our Customers and Clients..

Working Hours: Saturday from 9am to 4.30 pm with 30 minutes lunch break and Bank Holidays from 9.00 am to 5.00 pm with 30 minutes lunch break.

This is an Office Based role.

Key accountabilities

Reporting

Accurate analysis and submission of client settlement reports.
Ensure the accurate completion of the balance and replenishment reports for each client.
Ensure all monthly client reports are completed to the required standard and are submitted before their deadline.

ATM Updates

Provide regular and accurate updates to clients via email and telephone in relation to ATM status and activity.

ATM Monitoring

Proactively monitor all client ATMs using the necessary monitoring applications and react to any issues that may arise.
Proactively monitor all client’s routers and react should any issues arise.
All faults that are unable to be resolved remotely should be brought to the attention of the manager/supervisor.

Invoicing

Complete and check supplier invoicing, with any issues raised to the client or the supplier.

Engineers and Suppliers

All engineering calls are to be raised promptly and efficiently and pro-actively managed to the point of resolution in line with the agreed SLA, and through escalation if required.
Liaise with all client’s suppliers in a clear and concise manner.

Client / Customer Queries

Receive and respond to incoming client queries and drive these issues to the point of resolution.
Receive incoming telephone calls from customers in a positive and professional manner.
Ensure that all customer queries are dealt with fairly and all responses are clear and accurate.

Escalations

When issues are not resolved, follow the escalation process at all times.

ATM Installations

Co-ordinate with the technical department regarding new ATM installs & ATM removals.
Ensure all new ATMs are added to the relevant insurance document & any ATMs that are being de-commissioned are removed.

Disputes

Ensure all card scheme disputes are dealt with promptly and with precise care.

Databases

Keep all records & databases up to date with any amendments.

Other Responsibilities

Completion of bespoke reports/tasks as requested by either a client or management.
Full and interactive participation for all weekly helpdesk training activities.
Daily updating of the ‘Replenishments Due’ document to check replenishment status and that it has been completed successfully.

Pay: From £13.50 per hour

Benefits:

Casual dress
Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Basingstoke RG22 4RA: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

installation supervisor jobs in basingstoke, ham

Service Desk Administrator - Saturday & Bank Holiday only

Installation Supervisor

Senior Technical Manager

Site Agent

Installation Operative

Yardsperson / Relief Driver

Deployment Specialist

Senior MEP Site Manager

Trainee Water Management Operative

Data Centre Supervisor

Assistant Site Manager

Project Manager (DSEAR)

Site Supervisor

SERVICE COORDINATOR/SCHEDULER-FULL TIME

Engineering Supervisor

Test Engineer I

Electrical Supervisor (Maintenance)

Electrical Maintenance Engineer

Warehouse Technician - Lighting x2

HVAC Engineer - Basingstoke

I want to receive the latest job alerts for installation supervisor in basingstoke, ham

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