1st / 2nd line it support Work, Jobs in Bearwood, Wmd (with Salaries)

IT Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £28,000 - £42,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
6d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills
2d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
6d
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Multi Trade Operative
GreenSquareAccord —Walsall
- £32,500 - £34,500 a year
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
SHS Family Support Practitioner (School Based)
School-Home Support —Birmingham
- £22,274 - £24,796 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
Senior IT Support Engineer
METCloud —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Life insurance
Quick apply

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IT Support Engineer
Vogehs Innovation Group Ltd —Birmingham
*Growth:* You will have access to training resources and certification opportunities to keep your technical skills sharp and advance your career.
£28,000 - £42,000 a year
Quick apply
6d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
Confident communicating with non-technical users in a clear and professional manner. We ensure that we have a range of policies and procedures in place which…

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1st / 2nd line it support jobs near bearwood, wmd

IT Support Engineer

Vogehs Innovation Group Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 - £42,000 a year
6 days ago

Benefits

Health & wellbeing programme
Flexitime
Paid volunteer time

Qualifications

TCP
English
Windows
DHCP
IT support
DNS
TCP/IP
Active Directory
VPN

Full job description

About the Role:

Birmingham is a city built on innovation and industry, and at Vogehs Innovation Group Ltd, we bring that same driven spirit to modern technology solutions. We deliver reliable, high-performing IT systems that empower businesses to run smoothly and scale effectively. We believe that IT support should be proactive, seamless, and user-focused. We are looking for an IT Support Engineer who can take ownership of our technical environment. You aren't just closing tickets; you are defining our support standards and system reliability. You will serve as the technical backbone of our operations, bridging the gap between complex infrastructure requirements and everyday end-user needs. You are the advocate for seamless technology in a fast-paced corporate environment.

Why Work With Us?

The Environment: Our office is located in the heart of Birmingham. We value a workplace that fosters productivity—think modern workstations, reliable tools, and a great team atmosphere.
Tech-First Culture: We don't need you to convince us that IT infrastructure matters. We know it does. You will have a voice in shaping our technical stack and IT workflows from Day 1.
Modern Stack: We work with up-to-date hardware, Active Directory, and Microsoft 365 cloud systems, keeping our infrastructure modern and secure.
Growth: You will have access to training resources and certification opportunities to keep your technical skills sharp and advance your career.

Key Responsibilities:

Technical Support Ownership: Provide 1st and 2nd line support across hardware, software, and network systems. Maintain consistency and reliability across all user endpoints.
End-to-End Troubleshooting: Lead the technical resolution process from initial incident logging and diagnosis to root-cause resolution and user handoff.
System Administration: Manage user accounts, permissions, and security policies using Active Directory and Microsoft 365.
Infrastructure Maintenance: Monitor network connectivity, system health, and backup integrity to prevent downtime before it happens.
Documentation & Communication: Document technical processes and support tickets clearly. Explain technical issues clearly to non-technical team members and management.

What We Are Looking For:

Experience: 2+ years in an IT Support, Technical Helpdesk, or Systems Support role.
Technical Skills: Strong hands-on knowledge of Windows OS, Microsoft 365, Active Directory, and core networking (TCP/IP, DNS, DHCP, VPNs).
Tooling: Proficient with ticketing systems, remote support tools, and hardware configuration techniques.
Language Skills: Professional fluency in English (verbal and written) is required for clear user communication and technical documentation.
Mindset: You are pragmatic and service-oriented. You know how to prioritize urgent issues while ensuring long-term technical stability.

Pay: £28,000.00-£42,000.00 per year

Benefits:

Flexitime
Health & wellbeing programme
Paid volunteer time

Work Location: Hybrid remote in Birmingham B18 6JL

Quick apply

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1st / 2nd line it support jobs in bearwood, wmd

IT Support Engineer

1st / 2nd Line IT Support Analyst

IT Service Desk Support Apprentice

2nd Line Support Technician

Process Developer

Senior IT Infrastructure Engineer

Multi Trade Operative

SHS Family Support Practitioner (School Based)

Senior IT Support Engineer

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